Find a TenderCancelledProcurement termination notice
Published 3 Nov 2025, 13:41 GMT

Official UK procurement notice

Courier Services for the North of England Commission Support (NECS)

Official notice

Authority: NHS North of England Commissioning Support Unit (NECS) (Hosted by NHS England) (NHS & healthcare)·On behalf of: NHS South, Central and West Commissioning Support Unit (hosted by NHS England)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£190,000≈ £190k / year · £228,000 inc. VAT
Submissions closed 28 Nov 2025
Contract term 1 yrends 8 Jan 2027 · up to 31 Mar 2027 with extensions · starts 9 Jan 2026

What is being bought

Published requirement description

North of England Care System Support (NECS) has a requirement to deliver IT equipment between corporate and clinical NHS sites and to staff homes. There is also a requirement to collect parcels from similar sites and return these to a NECS facility. It is estimated that an average of 1200-1500 parcels per month would be shipped in either direction, however this volume is subject to change based on evolving NHS working practice and through short-term project activity.

NECS requires a reliable courier who can provide safe and efficient deliveries and collections across the whole of the UK to both residential and business addresses by a customer friendly portal.

NECS will need a comprehensive delivery and collection service for IT equipment (e.g., laptops, monitors, mobile phones) to and from residential addresses and NHS sites located in United Kingdom.

The NECS Commissioner has a maximum financial envelope available for the 12 month contract term of £190,000.00 excluding VAT.

At the end of the initial contract term the Commissioner will have extension options of up to 3 months in total, which will be awarded at the commissioner's discretion.

The new contract will commence on 9th January 2026.

This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of North of England Care System Support (NECS) .

  • No preliminary market engagement: The Authority undertook a limited preliminary market engagement exercise to gauge initial market interest and assess supplier capacity for the required service coverage. A short questionnaire was issued via the Atamis portal to a small number of pre-vetted courier suppliers. This proportionate approach reflected the large size of the market and the limited information sought. A separate Preliminary Market Engagement Notice was not published, as the engagement was restricted in scope and designed only to gather indicative information on likely market interest and current conditions. Publishing an open notice would not have been proportionate given the expected volume of responses. The Authority confirms the procurement timetable will not be shortened and the tender will be advertised as an open procedure. This explanation is provided in accordance with Section 17(1)(b) of the Procurement.

CPV: Courier services · Post and courier services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 1 yrSMEPublished value£190,000
Contract period: 9 Jan 2026 – 8 Jan 2027 (1 yr) · up to 31 Mar 2027 with extensionsValue: £190,000 exc. VAT · £228,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: Up to 3 months optional extension available following the initial 12 month term · Up to 3 months
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    The ITT documentation within the e-procurement system sets out the minimum level of economic and financial standing threshold within the evaluation criteria for this procurement.

    Suppliers must have the ability the demonstrate that they are a legitimate stable and financial sound business capable of fulfilling the contract obligations.

  • Technical & professional ability

    It is expected that your organisation would meet the following standards (or equivalent):

    • BS EN ISO 9001 - Quality management
    • ISO 14001 - Environmental management systems

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Award Criteria: Quality: 60% Social Value: 10%
  • Award Criteria: Price: 30%
Conditions of participation2
  • Economic & financial standing

    The ITT documentation within the e-procurement system sets out the minimum level of economic and financial standing threshold within the evaluation criteria for this procurement.

    Suppliers must have the ability the demonstrate that they are a legitimate stable and financial sound business capable of fulfilling the contract obligations.

  • Technical & professional ability

    It is expected that your organisation would meet the following standards (or equivalent):

    • BS EN ISO 9001 - Quality management
    • ISO 14001 - Environmental management systems

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
3 Nov 2025, 13:41 GMT
Last source update
7 Apr 2026, 14:30 BST
Award evaluation window
Submission end – 15 Dec 2025
Authority reference
1913
FTS notice number
2025/S 000-070456
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Courier servicesPost and courier services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05d8fb Find a Tender
Contract terms summary

The payment terms applicable to this tender are 30 days from the date of invoice

Review and risk notes
Risks

Low risk, as the contract includes requirements to monitor and manage Key Performance Indicators (KPI) and Service Level Agreements (SLAs).

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
28 Nov 2025, 12:00 GMT
Clarification deadline
25 Nov 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: health-family.force.com/s/Welcome ↗.

Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page.

All bids must be submitted on this e-procurement system

If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid.

Timeline

3 Nov 2025 → 7 Apr 2026 · 6 dates
  1. Tender notice published359 days ago
    3 Nov 2025, 13:41 GMT
  2. Clarification questions by337 days ago
    25 Nov 2025, 12:00 GMT
  3. Submission deadline334 days ago
    28 Nov 2025, 12:00 GMT
  4. Award decision expected by316 days ago
    15 Dec 2025, 23:59 GMT
  5. Contract starts292 days ago
    9 Jan 2026
  6. Latest notice published204 days ago
    7 Apr 2026, 14:30 BST

Notice history

3 events · 2 releases on Find a Tender · since 3 Nov 2025
  1. Tender notice published
    3 Nov 2025, 13:41 GMT
    UK4
  2. Procurement termination notice published
    7 Apr 2026, 14:30 BST
    UK12
  3. Status changed to complete
    7 Apr 2026, 14:30 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—25 Mar 2026CancelledFollowing completion of the compliance check process upon receipt of the bids, the Authority has decided to discontinue the current procurement. A significant disparity in pricing was identified across submissions, with the majority of bids exceeding the available budget by a significant margin. The procurement is therefore deemed unaffordable in its current form. In respect of a tender that submitted a notably abnormally lower price, the Authority determined following a robust assessment that this bid to be abnormally low. In reaching this decision to terminate this procurement, the Authority has also taken into account prevailing geopolitical factors and wider market conditions, including volatility in fuel and vehicle operating costs, which present a material risk to the long-term sustainability of any proposed pricing. Accordingly, the Authority will not proceed with this procurement at this time. The Authority acknowledges the effort invested by all tenderers and would like to thank all bidders for their participation.

Contracting authority & participating public bodies

2 public bodies on the notice

NHS North of England Commissioning Support Unit

Contracting authorityPublic authority - central government GB-PPON: PJGL-8154-MTZX John Snow House, Durham, North East, DH1 3YGContact name, email

Other public bodies

  • NHS South, Central and West Commissioning Support Unit (hosted by NHS England)Procuring entityThese organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities: NHS South, Central and West Commissioning Support Unit (SCW CSU). Summary of their role in this procurement: Managing and supporting the procurement on behalf of NHS North of England Commissioning Support (NECS).GB-PPON: PXTZ-5316-XWPW Eastleigh, South EastContact name, email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Procurement termination notice tenderProcurement termination noticeUK12Procurement termination notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender