Contract To Deliver a Rapid Video Response Solution

Official notice

Authority: Greater Manchester Combined Authority - GMP (Local council)

ServicesOpen procedure

Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: North West (UKD3)

Published estimate£320,000exc. VAT

Submissions closed 15 Feb 2024

What is being bought

Published requirement description

The Force requires a solution that will allow Police Officers to respond more effectively to crime reports by implementing the use of a Video Calling and Response service to members of the public using their own devices / smart phones. This will record and capture the video call, allow 2-way exchange of documents, text messages (with language support) and real time GPS Location. It will also allow video triage of 999 calls from the public to improve situational awareness and provide a digital first account from members of the public who are first on scene and able to share video from their smart phones.

Recurrence: 2nd Quarter of 2027

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · value published

Lot #1RenewalPublished value£320,000

Delivery: North West · Manchester, M11 2NS

Extensions: Contract is for a 2 year fixed period, with the option to extend up to a further 2 years on an annual basisVariant bids: not allowed

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Closed
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Yes · 2nd Quarter of 2027
First published: 15 Jan 2024, 12:19 GMT
Last source update: 15 Jan 2024, 12:19 GMT
Award evaluation window: 15 Feb 2024 – …
Authority reference: A1004
FTS notice number: 2024/S 000-001251
Classification (CPV): IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area: North West (UKD3)
Official registry OCID: ocds-h6vhtk-042d12 Find a Tender

Contract terms

Electronic trading: e-invoicing allowed · electronic ordering

How it was run

Official notice

Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply

Public notice page · account needed to bidLanguage: EN

Access & registration note: Free · 5–10 minutes

Submission deadline: 15 Feb 2024, 12:00 GMT
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Bids opened: 15 Feb 2024, 12:00 GMT

Detailed submission instructions & authority contactsFrom official release

uk.eu-supply.com/app/rfq/rwlentrance_… ↗

Timeline

15 Jan 2024 → 12 Aug 2024 · 4 dates

Notice published
15 Jan 2024, 12:19 GMT
Submission deadline
15 Feb 2024, 12:00 GMT
Bids opened
15 Feb 2024, 12:00 GMT
Bids must remain valid until
12 Aug 2024, 23:59 BST

Contracting authority & participating public bodies

Greater Manchester Combined Authority - GMP

Contracting authorityLocal CouncilBody governed by public lawPublic order and safety GB 183 0464 15 Openshaw Complex, Lawton Street, Openshaw, Manchester, North West, M11 2NSContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

Greater Manchester Police (Procurement)Review body ManchesterContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.