Find a TenderClosed
Published 21 Nov 2023, 12:34 GMT

Official UK procurement notice

Contract for the Provision of Travel Services for Immigration Purposes.

Official notice

Authority: Home Office (Central government)·Consortium: 3 public authorities

ServicesOpen procedure
Published estimate£391,700,000exc. VAT · 1 value update
Submissions closed 3 Apr 2025
Next notice expected 2 Apr 2024

What is being bought

Published requirement description

The Home Office is responsible, under UK legislation including but not limited to the Immigration Act 1971 and the Immigration and Asylum Act 1999, for detaining and/or enforcing the removal of certain persons.

It is necessary to provide sufficient travel methods (not exclusively air travel) to ensure that individuals with no legal basis to remain in the UK can be removed to overseas destinations. This includes ensuring those methods can accommodate vulnerable individuals, such as those with medical conditions, or those who refuse to comply with transfer. There may also be a requirement to manage travel arrangements for other immigration/government purposes as required by the Authority.

The Authority is seeking a commercial partner to provide a number of fully integrated services in regards to Travel. These services include (but are not limited to):

  • Providing a comprehensive travel service that complies with requirements and restrictions imposed by airlines in relation to immigration passengers on scheduled flights;
  • Providing tickets for Service Users, taking into account restrictions imposed by individual airlines;
  • Following detailed and specific individual airline procedures for obtaining refunds;
  • Managing relationships with the carriers to maximise cost-effective opportunities;
  • Provision of a complete Charter service to meet the requirements of the Home Office;
  • Provision of accommodation for Home Office staff and representatives when required.

CPV: Air transport services · Air-charter services · Business travel services · Scheduled air transport services · Supporting and auxiliary transport services; travel agencies services · Transport agency services · Transport services (excl. Waste transport) · Transport tickets · Travel management services · Travel services

The lotProcurement structure

single lot · value published
Lot #1The Authority is seeking a commercial partner to provide a number of fully integrated…RenewalPublished value£391,700,000

The Authority is seeking a commercial partner to provide a number of fully integrated services in regards to travel for immigration purposes, primarily to/from destinations overseas, but including some UK based activity.

These services include (but are not limited to):

  • Providing a comprehensive travel service that complies with requirements and restrictions imposed by airlines in relation to immigration passengers on scheduled flights;
  • Providing tickets for Service Users, taking into account restrictions imposed by individual airlines;
  • Following detailed and specific individual airline procedures for obtaining refunds;
  • Managing relationships with the carriers to maximise cost-effective opportunities;
  • Provision of a complete Charter service to meet the requirements of the Home Office;
  • Provision of accommodation for Home Office staff and/or representatives when required.

The Authority may have requirements for other UK based travel services. If this requirement materialises, the Authority will agree with the supplier awarded the contract how these requirements can be delivered. There may also be a requirement to manage travel arrangements for other immigration/government purposes as required by the Authority.

The potential length of contract will be 5 years from service commencement, with options to extend on one or more occasions up to a maximum of a further 2 years.

The estimated contract value in this contract notice is calculated over the potential maximum term of 7 years including optional extensions.

The estimated contract value includes pass-through costs and management services which incorporates implementation costs.

Pass-through costs are costs which are associated with the purchase of travel services including tickets, chartering aircraft(s) and hotel bookings. The pass-through costs over the life of this contract are estimated to be in the range of £171m - £384m.

The content of this notice, including the nature of services and estimated value (including estimated value of pass-through costs), may be subject to change.

Note that services may include but not be limited to current and future related service requirements.

This service is volumetric and any estimated values (including estimated value of pass-through costs) may be subject to change up or down depending on the amount of activity undertaken during the life of contract.

Delivery: UK · United Kingdom
Extensions: Option to extend on one or more occasions up to a maximum of a further 2 years.Variant bids: not allowed

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes
First published
21 Nov 2023, 12:34 GMT
Last source update
7 Feb 2025, 13:56 GMT
Award evaluation window
3 Apr 2025 – …
FTS notice number
2025/S 000-004181
Classification (CPV)
Air transport servicesAir-charter servicesBusiness travel servicesScheduled air transport servicesSupporting and auxiliary transport services; travel agencies servicesTransport agency servicesTransport services (excl. Waste transport)Transport ticketsTravel management servicesTravel services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-041b96 Find a Tender

Publisher note: 1. To express an interest, participants must first be registered on the Home Office eSourcing Suite. If you have not yet registered, this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by clicking the 'Register Here' link. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering and who will be entering into a contract if invited to do so. 2. Email: [email protected] Title of email: Travel Services Procurement - Expression of Interest Email to include: Organisation name, Contact name, E-mail address and telephone number. Once the above steps are completed, documents will be made available via the portal, subject to parties signing a Non-Disclosure Agreement (NDA). A supplier event will be held virtually on Monday 17th February 2025 (may be subject to change). Supplier participation in the industry day will require a signed NDA to be submitted by Friday 14th February 2025 - midday. Further details of the event will be provided to those suppliers who have submitted their signed NDAs. The contract falls under Regulation 74 of and Schedule 3 to the Public Contracts Regulations 2015. As a result, the Authority has determined the procurement procedure that is being followed. The Authority will ensure that the procurement procedure is at least sufficient to ensure compliance with the principles of transparency and equal treatment of Bidders. The content of this notice, including the nature of services and estimated value (including estimated value of pass through costs) may be the subject to change.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
3 Apr 2025, 16:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Participation fee
document
Bid validity
390 days from the deadline
Bids opened
3 Apr 2025, 16:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Apr 2024 → 3 Apr 2025 · 4 dates
  1. Next notice expected
    2 Apr 2024, 00:00 BST
  2. Notice published
    7 Feb 2025, 13:56 GMT
  3. Submission deadline
    3 Apr 2025, 16:00 BST
  4. Bids opened
    3 Apr 2025, 16:00 BST

Notice history

6 events · 3 releases on Find a Tender · since 30 Aug 2024
  1. Buyer details updated
    30 Aug 2024, 09:14 BST
  2. Published value updated to £391,700,000
    7 Feb 2025, 13:56 GMT
    was £8,800,000
  3. Status changed to active
    7 Feb 2025, 13:56 GMT
  4. Procurement method changed
    7 Feb 2025, 13:56 GMT
  5. Deadline published: 3 Apr 2025, 16:00 BST
    7 Feb 2025, 13:56 GMT
  6. Buyer details updated
    7 Feb 2025, 13:56 GMT
Published amendments (2 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.1.4Please note the Authority may also require the provision of UK based vehicles with drivers (predominantly coaches) focused around the South Coast of England, however this may extend to other regions across the UK. This will be confirmed prior to ITT launch.—
—TextII.2.4The pass through costs over the life of this contract are estimated to be in the range of £300m - £2bn.The pass through costs over the life of this contract are estimated to be in the range of £171m - £384m.
—TextII.2.4Please note the Authority may also require the provision of UK based vehicles with drivers (predominantly coaches) focused around the South Coast of England, however this may extend to other regions across the UK. This will be confirmed prior to ITT launch.—
—TextII.2.5£8.8m£7.7m
—TextII.1.4Please note the Authority may also require the provision of UK based vehicles with drivers (predominantly coaches) focused around the South Coast of England, however this may extend to other regions across the UK. This will be confirmed prior to ITT launch.—
—TextII.2.4The pass through costs over the life of this contract are estimated to be in the range of £300m - £2bn.The pass through costs over the life of this contract are estimated to be in the range of £171m - £384m.
—TextII.2.4Please note the Authority may also require the provision of UK based vehicles with drivers (predominantly coaches) focused around the South Coast of England, however this may extend to other regions across the UK. This will be confirmed prior to ITT launch.—
—TextII.2.5£8.8m£7.7m

2 amendments published without a description.

Contracting authority & participating public bodies

2 public bodies on the notice

Home Office

Contracting authorityCentral GovernmentMinistry or any other national or federal authority, including their regional or local subdivisionsPublic order and safety The Secretary of State for the Home Department Home Office,, London, UK, SW1P 4DFContact name, email Published organisation website ↗

Consortium members and other public bodies

Dispute resolution & review bodies

  • N/AReview body N/A

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.