This notice announces an administrative change to an existing contract or market (a contract change notice). No new tender or admission is opened here; see the linked notices below for the original opportunity.
Official UK procurement notice
Contract for the Provision of Combined Facilities Management
Authority: Post Office Limited (Public body)
Sectors: Business Services & Consultancy (79) Delivery: UK
Published estimate£70,800,000≈ £14m / year · £84,960,000 inc. VAT · 1 value update
Submissions closed 10 Nov 2025awarded 29 Apr 2026
Awarded to Fes FM Limited
Contract term 5 yrsends 5 Aug 2031 · up to 5 Aug 2036 with extensions · starts 6 Aug 2026
What is being bought
Published requirement descriptionProcurement for the supply of goods and services relating to the provision of Combined Facilities Management and related services across the Post Office Estate up to the values as per this notice.
- Not divided into lots: Post Office opted not to break the requirement into smaller lots (for example: splitting Hard and Soft FM) on the basis that, as the property portfolio reduces, the overhead to manage two separate contracts would lead to inefficiencies.
- The authority expects to re-tender this requirement around 1 Oct 2035, 23:59 BST.
- How the procedure runs: - Through the PSQ Process, Post Office intends to down select the number of Bidders that it intends to invite to submit a response to the ITT to 5*. The process for awarding the Contract is set out in the Draft ITT which is provided as part of this PSQ document. - Prior to completing or responding to The PSQ, Post Office require that all suppliers register with the Government Central Digital Platform ('CDP'). Information on the CDP, including details of how to register, can be found on https://www.find-tender.service.gov.uk/. - Bidders must fully complete all elements of the PSQ in order for their response to be considered valid. Only valid responses shall be evaluated. - Bidders who self-certify that they meet the requirements of the PSQ will be required to provide evidence of this if they are successful at contract award stage. - The PSQ also requires that Bidders demonstrate their technical and professional ability (Part 3). Bidder's answers to this Section will be evaluated by Post Office in accordance with paragraph 8.2 (Technical and/or professional capability) of the PSQ. - Following PSQ evaluation, Post Office intends to invite the top 5* ranked Bidders that have met all mandatory/minimum requirements from the PSQ phase to complete and return the ITT documents. Whether Post Office proceeds to a further Invitation to Submit Final Tender (ITSFT) stage, shall be determined by the outcome of the evaluation of the ITT - the criteria for this are set out in the draft ITT documents which form part of the PSQ documentation. . . *Should there be a tie for 5th place between two or more Bidders in the PSQ or for 2nd in the ITT, Post Office reserves the right to invite more than 5 Bidders to respond to the ITT or 2 Bidders to the ITSFT.
CPV: Facilities management services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£70,800,000
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
Financial Requirements (including details of insurances required by the proposed commencement date) are included within the PSQ documents.
- Technical & professional ability
Technical ability standards are as set out in the PSQ documents.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (2)
- Technical Evaluation: 60%
- Commercial Evaluation: 40%
Published award criteria (2)
- Technical Evaluation: 60% of the Evaluation Criteria has been allocated to Technical Responses. 10% of the 60% is assigned to Social Value
- Commercial Evaluation: 40% of the Evaluation Criteria is assigned to Commercial Evaluation
Conditions of participation2
- Economic & financial standing
Financial Requirements (including details of insurances required by the proposed commencement date) are included within the PSQ documents.
- Technical & professional ability
Technical ability standards are as set out in the PSQ documents.
What this means for your bid
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Administrative change
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Oct 2035
- First published
- 9 May 2025, 14:25 BST
- Last source update
- 15 Oct 2026, 10:10 BST
- Award evaluation window
- Submission end – 30 Apr 2026
- Authority reference
POLCFM26- FTS notice number
2025/S 000-062302- Latest notice
- Contract change notice (UK10)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050fcfFind a Tender
- How it runs
- Through the PSQ Process, Post Office intends to down select the number of Bidders that it intends to invite to submit a response to the ITT to 5*. The process for awarding the Contract is set out in the Draft ITT which is provided as part of this PSQ document.
- Prior to completing or responding to The PSQ, Post Office require that all suppliers register with the Government Central Digital Platform ('CDP'). Information on the CDP, including details of how to register, can be found on www.find-tender.service.gov.uk ↗.
- Bidders must fully complete all elements of the PSQ in order for their response to be considered valid. Only valid responses shall be evaluated.
- Bidders who self-certify that they meet the requirements of the PSQ will be required to provide evidence of this if they are successful at contract award stage.
- The PSQ also requires that Bidders demonstrate their technical and professional ability (Part 3). Bidder's answers to this Section will be evaluated by Post Office in accordance with paragraph 8.2 (Technical and/or professional capability) of the PSQ.
- Following PSQ evaluation, Post Office intends to invite the top 5* ranked Bidders that have met all mandatory/minimum requirements from the PSQ phase to complete and return the ITT documents. Whether Post Office proceeds to a further Invitation to Submit Final Tender (ITSFT) stage, shall be determined by the outcome of the evaluation of the ITT - the criteria for this are set out in the draft ITT documents which form part of the PSQ documentation.
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*Should there be a tie for 5th place between two or more Bidders in the PSQ or for 2nd in the ITT, Post Office reserves the right to invite more than 5 Bidders to respond to the ITT or 2 Bidders to the ITSFT.
How it was run
Official noticeRun through: portal not identified
- Submission deadline
- 10 Nov 2025, 12:00 GMT
- Clarification deadline
- 21 Oct 2025, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Suppliers can access the Procurement documents via postoffice.wax-live.com/S2C/SignIn.aspx ↗
Timeline
9 May 2025 → 15 Oct 2026 · 10 dates- Planning notice published9 May 2025, 14:25 BST
- Next notice expected6 Aug 2025, 23:59 BST
- Market engagement15 Aug 2025, 23:59 BST
Post Office intends to run a Market Engagement event via Microsoft Teams to introduce the requirement to the market prior to issuing the proposed Procurement Specific Questionnaire (PSQ).
The Market Engagement event shall take place on Wednesday 20th August at 2pm (Subject to change).
In order to participate in the PSQ, interested parties should email '[email protected]', by Friday 15th August 2025, providing:
(1) the name of the organisation, (2) the name, position and contact details (including email address) of the person attending.
Following receipt of all requests to receive an invite, Post Office shall issue an email with joining instructions.
If you are unable to attend this engagement session this will not impact your ability to participate in the tender when it is issued.
- Tender notice published387 days ago3 Oct 2025, 16:29 BST
- Clarification questions by369 days ago21 Oct 2025, 23:59 BST
- Submission deadline349 days ago10 Nov 2025, 12:00 GMT
- Award decision expected by178 days ago30 Apr 2026, 23:59 BST
- Assessment summaries sent171 days ago8 May 2026, 00:00 BST
- Contract starts81 days ago6 Aug 2026, 00:00 BST
- Latest notice published10 days ago15 Oct 2026, 10:10 BST
Notice history
13 events · 7 releases on Find a Tender · since 9 May 2025- Pipeline notice published9 May 2025, 14:25 BSTUK1
- Preliminary market engagement notice published6 Aug 2025, 14:53 BSTUK2
- Published value updated to £70,800,0006 Aug 2025, 14:53 BSTwas £7,100,000
- Tender notice published3 Oct 2025, 16:29 BSTUK4
- Status changed to active3 Oct 2025, 16:29 BST
- Procurement method changed3 Oct 2025, 16:29 BST
- Deadline published: 10 Nov 2025, 12:00 GMT3 Oct 2025, 16:29 BST
- Tender notice published3 Oct 2025, 16:48 BSTUK4
- Contract award notice published8 May 2026, 12:25 BSTUK6
- Status changed to complete8 May 2026, 12:25 BST
- Contract signature expected21 May 2026, 23:59 BSTscheduled
- Contract details notice published6 Jul 2026, 14:11 BSTUK7
- Contract change notice published15 Oct 2026, 10:10 BSTUK10
Published amendments (1)
We have corrected the website address to access the Procurement documents. . The correct link to use is: https://postoffice.wax-live.com/S2C/SignIn.aspx
Routine re-releases (7)
- 2025-10: 2 releases · 3 Oct 2025, 3 Oct 2025
- 2025-08: 1 release · 6 Aug 2025
- 2025-05: 1 release · 9 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £70,800,0001 award exc. VAT
Bids received 4
Named bidders 4published on the award notice
Contracts signed 1latest 2 Jul 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Fes FM Limited5 Aug 2026 – 4 Aug 2036 | £70,800,000 | 29 Apr 2026 | Awarded |
Contracts
CONTRACT FOR PROVISION OF COMBINED FACILITIES MANAGEMENT SERVICES · Fes FM Limited
- Signed
- 2 Jul 2026
- Value
- £70,800,000
- Period
- 5 Aug 2026 – 4 Aug 2031 · up to 4 Aug 2036 with extensions
- Status
- active
- Extensions
- The Contract can be extended as follows: Initial Term - 5 years - 5th August 2026 to 4th August 2031 Extension 1 - 3 years - 5th August 2031 to 4th August 2034 Extension 2 - 2 years - 5th August 2034 to 4th August 2036 These extensions are at the discretion of Post Office Limited and were as detailed in the tender doc's.
- Change 2 Jul 2026 This notice does not describe a modification of the contract. Instead this notice is being used as an addendum to contract detail notice. This notice has a copy of the redacted contract included, which is a requirement of the Procurement Act. Find a Tender service currently doesn't have the functionality to edit the notices to attach the contract to the UK7 that this notice is linked to. As there is no actual modification, I have written the modification date as the date of signature of the original contract and the effective date as the date of commencement of services of the agreement.
3 agreed KPIs: Cradle-to-grave job requirement · Planned Services completion · Waste management
- Cradle-to-grave job requirement, Percentage of service tasks with correctly assigned and consistently used cradle-to-grave job numbers across all documentation.
- Planned Services completion, Completed Service activities compared to scheduled Service activities as specified in the FMP or Service Regime (as applicable)
- Waste management, % of all waste diverted from landfill
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4final-stage tenders | 0 | 0 | — |
Who bid
- wonOCS Technical Services Ltd · Scotland
- did not winARCUS FM LIMITED · Greater London
- did not winATLAS FM LIMITED · South East England
- did not winMACRO GROUP LIMITED · Greater London
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
4 commercial parties on the notice · 1 awarded- ARCUS FM LIMITEDBidder / tenderer
- ATLAS FM LIMITEDBidder / tenderer
- MACRO GROUP LIMITEDBidder / tenderer
- OCS Technical Services LtdAwarded supplier
Official documents & specifications (10)
Official links; attachments are not copiedTender pack and attachments
- Signed contract This notice has a copy of the redacted contract included, which is a requirement of the Procurement Act. Find a Tender service currently doesn't have the functionality to edit the notices to attach the contract to the UK7 that this notice is linked to. Redactions reflect confiden…
- Bidding documents and specifications Suppliers who are interested in this requirement will need to register on the Post Office e-sourcing portal and access the following project Property CFM Services. They will need to complete and submit a PSQ response on the Post Office e-sourcing portal. To do this please access …
- Technical specifications To access the procurement documents, please click on: https://postoffice.wax-live.com/S2C/SignIn.aspx Technical Specification can be found within the Draft Agreement, which is attached to the Tender documentation. . All Tender documentation, including Proposed Agreement (in draft…
Notices published for this procedure
- Contract change notice Contract change notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender