Official UK procurement notice
Contract for the Provision of Care and Support for Extra Care Services (Angel and Callendar Court)
Authority: Gateshead Council (Local council)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionGateshead Council has reviewed and recommissioned the care and support contract for Angel and Callendar Court Extra Care settings.
Angel Court is a 45 two bed scheme located in Harlow Green with the registered housing provider being the Council. Callendar Court is a 40 one bed and two bed scheme located in Beacon Lough Estate.
As a borough, Gateshead have an increasing ageing population. In addition, the number of people living with dementia is also increasing. There is a need to ensure the new care and support contract is able to support this increasing need, with the ethos of supporting residents to remain independent, remain in their own home and reduce the reliance on residential care.
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£8,750,163
- Economic & financial standing
Please refer to tender documents
- Technical & professional ability
Please refer to tender documents
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Quality
- Price
- Social Value
- Economic & financial standing
Please refer to tender documents
- Technical & professional ability
Please refer to tender documents
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Apr 2025, 17:03 BST
- Last source update
- 8 Oct 2026, 17:02 BST
- Award evaluation window
- Submission end – 20 Apr 2026
- Authority reference
SC016- FTS notice number
2026/S 000-006910- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0500dbFind a Tender
How it was run
Official notice- Submission deadline
- 27 Feb 2026, 12:00 GMT
- Clarification deadline
- 20 Feb 2026, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
www.open-uk.org ↗ please search reference: Contract for the Provision of Care and Support for Extra Care Services (Angel and Callendar Court) to access the opportunity
Timeline
10 Apr 2025 → 8 Oct 2026 · 11 dates- Planning notice published10 Apr 2025, 17:03 BST
- Next notice expected27 Jun 2025, 23:59 BST
- Market engagement18 Aug 2025, 23:59 BST
Gateshead Council are holding an online Market Engagement Event on team's which will take place on Monday 18th August 10:30 to 11:30am for the provision of care and support for extra care services.
Please search open reference OPEN20251389 on the OPEN Platform for access to the market engagement event documents.
Gateshead Council (the Council) is in the process of renewing its Contract for the Provision of care and support for Angel and Callendar Court Extra Care services.
As part of this process the Council is conducting an early Market Engagement Exercise to establish the level of interest in this opportunity, to gather information and improve our understanding of the market.
Suppliers are invited to consider the inquiries detailed within this Market Engagement Questionnaire and complete the questionnaire in Section Two.
Suppliers are also invited to attend an early Market Engagement Event on Monday 18th August 2025 where we will discuss the current feedback we are receiving around Extra Care and potential model options. This will be an opportunity for the market to provide feedback and help develop the future model.
Please note: this is a feedback and model development session. It will not give an overview of how the proposed Contract will operate and what interested Providers will need to do to participate in the procurement process. This will be discussed at a later Market Engagement event.
There will also be the opportunity for Providers to book onto individual sessions with the Council to provide any further feedback or questions not already discussed in the session.
The Council is looking to review and re-commission the care and support contract for Angel and Callendar Court Extra Care settings.
Angel Court is a 45 two bed scheme located in Harlow Green with the registered housing provider being the Council. Callendar Court is a 40 one bed and two bed scheme located in Beacon Lough Estate.
As a borough, Gateshead have an increasing ageing population. In addition, the number of people living with dementia is also increasing. There is a need to ensure the new care and support contract is able to support this increasing need, with the ethos of supporting residents to remain independent, remain in their own home and reduce the reliance on residential care.
- Tender notice published269 days ago27 Jan 2026, 09:33 GMT
- Clarification questions by244 days ago20 Feb 2026, 17:00 GMT
- Submission deadline238 days ago27 Feb 2026, 12:00 GMT
- Award decision expected by185 days ago20 Apr 2026, 23:59 BST
- Assessment summaries sent178 days ago28 Apr 2026, 00:00 BST
- Standstill ends167 days ago8 May 2026, 23:59 BST
- Contract starts65 days ago19 Aug 2026, 00:00 BST
- Latest notice published14 days ago8 Oct 2026, 17:02 BST
Notice history
14 events · 7 releases on Find a Tender · since 10 Apr 2025- Pipeline notice published10 Apr 2025, 17:03 BSTUK1
- Preliminary market engagement notice published1 Aug 2025, 13:54 BSTUK2
- Preliminary market engagement notice published4 Aug 2025, 09:13 BSTUK2
- Preliminary market engagement notice published4 Aug 2025, 09:20 BSTUK2
- Tender notice published27 Jan 2026, 09:33 GMTUK4
- Published value published: £8,750,16327 Jan 2026, 09:33 GMT
- Status changed to active27 Jan 2026, 09:33 GMT
- Procurement method changed27 Jan 2026, 09:33 GMT
- Deadline published: 27 Feb 2026, 12:00 GMT27 Jan 2026, 09:33 GMT
- Buyer details updated27 Jan 2026, 09:33 GMT
- Contract award notice published28 Apr 2026, 16:23 BSTUK6
- Status changed to complete28 Apr 2026, 16:23 BST
- Contract signature expected11 May 2026, 23:59 BSTscheduled
- Contract details notice published8 Oct 2026, 17:02 BSTUK7
Published amendments (1)
The following information has been added to the notice: Please search open reference OPEN20251389 for access to the market engagement event documents.
Routine re-releases (7)
- 2025-08: 3 releases · 1 Aug 2025, 4 Aug 2025
- 2025-04: 1 release · 10 Apr 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Hales Group Ltd19 Aug 2026 – 19 Aug 2030 · up to 19 Aug 2033Extensions: Initial contract term 48 months with the option to extend up to 36 months | £8,339,935 | 28 Apr 2026 | Awarded |
Contracts
Contract for the Provision of Care and Support for Extra Care Services (Angel and Callendar Court) · Hales Group Ltd
- Signed
- 26 May 2026
- Value
- £8,339,935
- Period
- 24 Aug 2026 – 24 Aug 2030 · up to 21 Aug 2033 with extensions
- Status
- active
- Extensions
- 48 months with the option to extend up to 36 months
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 9final-stage tenders · 12 at stage one | 6 | 0 | — |
Who bid
- wonHALES GROUP LIMITED · East of England
- did not winBOOMERANG HEALTHCARE LTD · North East England
- did not winTHE HUMAN SUPPORT GROUP LIMITED · East Midlands
- did not winVESTRA HOMECARE LTD · North East England
- did not winPERFECT CARE LIMITED · Greater London
- did not winKELLY PARK LIMITED · North East England
- did not winSUPPORT HEALTH AND WELLBEING LIMITED · North East England
- did not winJOHNJASPER ASSOCIATES LTD · North East England
- did not winVALLEY CARE DIRECT LIMITED · East Midlands
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
2 public bodies on the noticeBidders & participating suppliers
9 commercial parties on the notice · 1 awarded- BOOMERANG HEALTHCARE LTDBidder / tenderer
- HALES GROUP LIMITEDAwarded supplier
- JOHNJASPER ASSOCIATES LTDBidder / tenderer
- KELLY PARK LIMITEDBidder / tenderer
- PERFECT CARE LIMITEDBidder / tenderer
- SUPPORT HEALTH AND WELLBEING LIMITEDBidder / tenderer
- THE HUMAN SUPPORT GROUP LIMITEDBidder / tenderer
- VALLEY CARE DIRECT LIMITEDBidder / tenderer
- VESTRA HOMECARE LTDBidder / tenderer
Official documents & specifications (8)
Official links; attachments are not copiedTender pack and attachments
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender