Contact & Connect Telephony App

Official notice

Authority: Sunderland City Council (Local council)

Below threshold - without competition

Sectors: Software Packages & ERP (48) Delivery: North East (UKC23)

Awarded value£88,022published contract · exc. VAT

Awarded 2 Feb 2026no call for competition

Awarded to CC2I LIMITED

What is being bought

Published requirement description

Please note this contract has already been awarded and is being published for transparency purposes only.

Sunderland City Council has awarded a contract for the provision of a Contact & Connect Telephony App implemented in several adult social care services.

The contract is for a period of 12 months.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East

48100000 Industry specific software package

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 9 Feb 2026, 16:21 GMT
Last source update: 9 Feb 2026, 16:21 GMT
FTS notice number: 2026/S 000-011532
Latest notice: Contract details notice (UK7)
Delivery area: North East (UKC23)
Official registry OCID: ocds-h6vhtk-064b96 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
9 Feb 2026, 16:21 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £88,0221 contract exc. VAT

Contracts signed 1latest 2 Feb 2026

Awarded to	Value	Date	Status
CC2I LIMITED	£88,022 †	—	Awarded

Contracts

Contract 1 · CC2I LIMITED
Signed
2 Feb 2026
Value
£88,022
Period
5 Feb 2026 – 4 Feb 2027
Status
active

Contracting authority & participating public bodies

Sunderland City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PLVZ-4154-GGRZ City Hall, Plater Way,, Sunderland, North East, SR1 3AAContact email

Bidders & participating suppliers

1 commercial party on the notice

CC2I LIMITEDAwarded supplierGB-COH: 10239373GB-PPON: PRQR-8872-GMDQ C/O Shaw Gibbs Limited, Teddington, London, TW11 8HGContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender9 Feb 2026, 16:21 GMT