Find a TenderAwardedContract details notice
Published 7 Oct 2025, 15:51 BST

Official UK procurement notice

Consumer confidence in drinking water

Official notice

Authority: DEPARTMENT FOR ENVIRONMENT, FOOD AND RURAL AFFAIRS (Central government)

ServicesBelow threshold - open competitionBelow thresholdSME suitableVCSE suitable
Budget not disclosed£0≈ £0 / year · £0 inc. VAT
Submissions closed 3 Nov 2025awarded 26 Nov 2025
Awarded to ICF Consulting Services Limited2 awards
Contract term 1 yrends 11 Nov 2026 · starts 17 Nov 2025

What is being bought

Published requirement description

Research aims

One of DWI’s core objectives is to protect and promote public confidence in the quality and safety of drinking water. Recent political, media and environmental pressures have highlighted the need for a robust evidence base to better understand what drives public perception in this space and what DWI’s role should be in communicating risk and assurance.

This research will investigate the factors influencing consumer confidence in drinking water in England and Wales, and how DWI’s communications strategy might evolve to effectively support its statutory and non-statutory responsibilities. It will help answer questions such as:

  • What are the public’s current views on drinking water quality?
  • What drives or reduces trust in drinking water specifically, independent of broader industry issues?
  • What role can or should DWI play in informing, reassuring and correcting public narratives?

Background

Surveys by Ofwat and

CPV: Research and development consultancy services

The lotProcurement structure

single lot · value published
Lot #1Awarded 1 yrSMEVCSEPublished value£0
Contract period: 17 Nov 2025 – 11 Nov 2026 (1 yr)Value: £0 exc. VAT · £0 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    To select those Tenderers who are suitable to deliver the Authority’s requirements and will be evaluated in accordance with the criteria set out in Sections 1 to 5 of the response form in Atamis and Part 1 of this Section (in respect of economic and financial standing and technical and professional ability). Failure to meet the stated selection criteria will result in a Response being rejected at this stage and no further assessment of the remainder of the Response (including the Tender) pursuant to the remaining stages below will be undertaken by the Authority.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (3)
  • Technical: 60%
  • Commercial: 30%
  • Sustainability and Social Value: 10%
Published award criteria (3)
  • Technical: 60 Technical
  • Commercial: 30
  • Sustainability and Social Value: 10
Conditions of participation1
  • Condition of participation

    To select those Tenderers who are suitable to deliver the Authority’s requirements and will be evaluated in accordance with the criteria set out in Sections 1 to 5 of the response form in Atamis and Part 1 of this Section (in respect of economic and financial standing and technical and professional ability). Failure to meet the stated selection criteria will result in a Response being rejected at this stage and no further assessment of the remainder of the Response (including the Tender) pursuant to the remaining stages below will be undertaken by the Authority.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
7 Oct 2025, 15:51 BST
Last source update
11 Dec 2025, 12:08 GMT
Authority reference
C32133
FTS notice number
2025/S 000-062983
Latest notice
Contract details notice (UK7)
Classification (CPV)
Research and development consultancy services
Delivery area
UKLondon (UKI)
Official registry OCID
ocds-h6vhtk-05a9cf Find a Tender

How it was run

Official notice
Run through: Defra Group eSourcing
Supplier login requiredElectronic submission allowed
Access & registration note: Free
Submission deadline
3 Nov 2025, 12:00 GMT
Clarification deadline
27 Oct 2025, 14:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Oct 2025 → 11 Dec 2025 · 5 dates
  1. Tender notice published378 days ago
    7 Oct 2025, 15:51 BST
  2. Clarification questions by358 days ago
    27 Oct 2025, 14:00 GMT
  3. Submission deadline351 days ago
    3 Nov 2025, 12:00 GMT
  4. Contract starts338 days ago
    17 Nov 2025
  5. Latest notice published313 days ago
    11 Dec 2025, 12:08 GMT

Notice history

5 events · 3 releases on Find a Tender · since 7 Oct 2025
  1. Tender notice published
    7 Oct 2025, 15:51 BST
    UK4
  2. Contract award notice published
    27 Nov 2025, 16:23 GMT
    UK6
  3. Status changed to complete
    27 Nov 2025, 16:23 GMT
  4. Contract signature expected
    8 Dec 2025, 23:59 GMT
    scheduled
  5. Contract details notice published
    11 Dec 2025, 12:08 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £51,6751 award exc. VAT · 1 repeated publication of the same award counted once
Bids received 7
Contracts signed 1latest 10 Dec 2025
Awarded toValueDateStatus
ICF Consulting Services Limited8 Dec 2025 – 8 Dec 2026Options: Extension Option: 3months - Due to unknown situations any extension must be agreed with the Authority and will be processed via a Variation/ Contract Change Note (CCN) issued by DGC£51,67526 Nov 2025Awarded
ICF Consulting Services LimitedSME£51,675 †same award published again · counted once—Awarded

Contracts

  • Consumer confidence in drinking water · ICF Consulting Services LimitedSME

    Signed
    10 Dec 2025
    Value
    £51,675
    Period
    11 Dec 2025 – 8 Dec 2026
    Status
    active
    Options
    3 months - Due to unknown situation and/or other factors beyond the control of both parties; an option for an extension may be executed if it is necessary. Any extension must be agreed with the Authority and will be processed via a Contract Change Note
    5 agreed KPIs: Presentations and webinars · Updates to Defra and the project steering group · Data handling …
    • Presentations and webinars, Presentation materials and delivery of key findings
    • Updates to Defra and the project steering group, Regular, and ad hoc, verbal and written updates summarising progress and challenges
    • Data handling, Secure, accessible and organised collecting and storage of data/information relating to the project
    • Consultation outputs, Notes and final report describing consultation process
    • Reports and knowledge exchange packs, Evidence review, Reports setting out methodology, final report and knowledge exchange packs

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7final-stage tenders00—

Contracting authority & participating public bodies

DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS

Contracting authorityPublic authority - central government GB-PPON: PNBD-3289-CDGX Seacole Building, 2 Marsham Street, London, London, SW1P 4DFContact name, email, phone

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender