Find a TenderAwarded without competitionTransparency notice
Published 15 Dec 2025, 14:50 GMT

Official UK procurement notice

Connect to Work (Lot 3) · UK public procurement notice

Official notice

Authority: Devon County Council (Local council)

Direct awardLight touch regimeSME suitableVCSE suitable
Awarded value£566,100published award · exc. VAT
Award in standstill Not publishedno call for competition
Award (standstill) to Crystal Pathways Ltd

What is being bought

Published requirement description

Connect to Work is a DWP programme grant funded through DCC as the lead accountable body on behalf of Torbay, Plymouth and Devon.

The Programme requires the delivery to the following persons with social disability or other priority audiences who are:

  • Economically inactive or unemployed: Person has not worked for around 6 months due to their disability, long term health condition or disadvantages and feel they need comprehensive tailored employment support to help them to identify the right roles for their needs and to engage in effective job search towards work.
  • Employed but risk of dropping out of work: Person is working/Self-employed for at least 3 months and is struggling to sustain employment due to their disability, long term health

condition or disadvantages. However, it is acceptable to offer support to individuals who have been employed for shorter periods where the Accountable Body judges that would

be appropriate.

  • Maintaining work: Person has never been in employment or a track record of struggling to retain jobs/sustain employment due to their disability, long term health condition or

disadvantages

The programme is delivered through a Supported Employment model - a place train and maintain model delivered through a five-stage process. There are two approaches, both using recognised international standards (Fidelity Models) and both using the principles that participants are employed in the Open Labour Market, it being Paid Work with Ongoing Support provided.

  • IPS integrates employment support alongside primary and secondary health services, and other support services. This integration ideally occurs at a physical level, through co-location and other policies, where applicable. IPS has been successfully utilised within the Individual Placement and Support in Primary Care (IPSPC) programme to support individuals with mild to moderate mental health and/or physical health conditions.

Universal Support will utilise and expand on the approach taken with IPSPC. Whilst Universal Support will complement IPS Severe Mental Illness and IPS Alcohol and Drugs, these will remain separate IPS services.

  • SEQF is (as required) a more in-depth intervention than the form of IPS used for Universal Support. SEQF is oriented most usually around supporting learning disabled and/or autistic adults as well as others with complex support needs where clinical integration is not needed or appropriate.

Lot 3 is for IPS services delivered in Teignbridge, South Hams and West Devon.

The lotProcurement structure

single lot · no lot value published

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
15 Dec 2025, 14:50 GMT
Last source update
15 Dec 2025, 14:50 GMT
Authority reference
CP2662-24/1
FTS notice number
2025/S 000-082970
Latest notice
Transparency notice (UK5)
Delivery area
South West (UKK43)
Official registry OCID
ocds-h6vhtk-05f5e7 Find a Tender
Why no open competition
Switching Direct Award
Published justification

Under CP2662-24 Connect to Work (ocds-h6vhtk-04e910) the Authority received 2 bids for this Lot. 1 bid failed the minimum quality threshold (60%) which was set out in the tender documents. The remaining bidder had already been awarded 2 Lots. Under the rules set out in the tender documents bidders were only permitted to be awarded a maximum of 2 lots per Authority. The restriction was put in place to make the procurement accessible and fair for SMEs and VCSEs.

As a result, the Authority is left with no bidder for this Lot. This leaves a critical gap in service delivery. Therefore, under Section 43 of the Procurement Act 2023 the Authority intends to switch this lot to a direct award.

Notice history

2 events · 1 release on Find a Tender · since 15 Dec 2025
  1. Transparency notice published
    15 Dec 2025, 14:50 GMT
    UK5
  2. Contract signature expected
    15 Jan 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £566,1001 award exc. VAT
Awarded toValueDateStatus
Crystal Pathways LtdSMECP2662-24/1 Connect to Work (Lot 3 IPS in Teignbridge, South Hams and West Devon)15 Jan 2026 – 15 Jan 2027 · up to 15 Jan 2028Extensions: The Authority may extend the Contract up to 1 year (12 months), depending on the Authority's requirements and the supplier's success in achieving the requisite outcomes. The extension would modify the contract budget and volume of participants as set out in the Specification.£566,100—Standstill

Contracting authority & participating public bodies

Devon County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJRC-4623-RJBH County Hall, Topsham Road,, Exeter,, South West, EX2 4QDContact email

Bidders & participating suppliers

1 commercial party on the notice
  • CRYSTAL PATHWAYS LTDAwarded supplierGB-COH: 12102960GB-PPON: PLRJ-9554-TTRD 85 Great Portland Street, London, London, W1W 7LTContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender