Find a TenderAwardedContract details notice

Published 17 Oct 2025, 10:05 BST

Official UK procurement notice

Concierge Services for Connexus Ludlow Foyer Young Persons Project

Official notice

Authority: Connexus Homes Limited (Public body)

ServicesOpen procedureAbove thresholdSME suitable

Sectors: Business Services & Consultancy (79) Delivery: West Midlands (UKG22)

Published estimate£465,000≈ £233k / year · £465,000 inc. VAT24.2% below published estimate

Submissions closed 18 Nov 2025awarded 20 Jan 2026

Awarded to Chase Services Group Ltd

Contract term 2 yrsends 14 Dec 2027 · up to 14 Dec 2029 with extensions · starts 15 Dec 2025

What is being bought

Published requirement description

To appoint a single organisation that can provide Concierge services for Connexus Homes Limited at Ludlow Foyer Young Persons Project, Ludlow.

Ludlow Foyer requires overnight concierge services 7 days per week, and 24-hour concierge services on a Sunday. Duties will include;

Regularly patrolling the residents’ hallways and checking their presence according to house rules (usually at hourly intervals).
Building Management- Regularly, checking grounds and checking for damage/ locked doors and windows/ broken glass etc and reporting and noting incidents of anti-social behaviour in the handover file.
Mobile patrols as well as static security
Keeping noise nuisance to a minimum
Managing visitor access to the building

CPV: Security services

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 2 yrsSMEPublished value£465,000

Contract period: 15 Dec 2025 – 14 Dec 2027 (2 yrs) · up to 14 Dec 2029 with extensionsValue: £465,000 exc. VAT · £465,000 inc. VAT

Delivery: West MidlandsEligibility: SME eligible

Extensions: The contract will run for an initial period of two years with the option to extend for a further two years based on satisfactory performance reviews and local authority funding.

79710000 Security services

Pre-qualification & selection criteria (PQQ)1

Technical & professional ability
An Enhanced DBS Check for Adults and Children will be required for staff employed on this contract.
Bidders must hold a certificate of registration from the Security Industry Authority (SIA).

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 60%Price: 40%

Published award criteria (2)

Price
Quality

Conditions of participation1

Technical & professional ability
An Enhanced DBS Check for Adults and Children will be required for staff employed on this contract.
Bidders must hold a certificate of registration from the Security Industry Authority (SIA).

What this means for your bid

Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 17 Oct 2025, 10:05 BST
Last source update: 2 Apr 2026, 11:31 BST
Award evaluation window: Submission end – 15 Dec 2025
FTS notice number: 2025/S 000-066152
Latest notice: Contract details notice (UK7)
Classification (CPV): Security services
Delivery area: West Midlands (UKG22)
Official registry OCID: ocds-h6vhtk-05ce82 Find a Tender

Review and risk notes

Risks: This contract will be subject to local authority funding being continued.

How it was run

Official notice

Run through: Delta eSourcing · Who buys & how to bid on Delta

Public notice page · account needed to bidElectronic submission allowedLanguage: EN

Access & registration note: Free Select account; no DUNS asked at signup

Submission deadline: 18 Nov 2025, 12:00 GMT
Clarification deadline: 11 Nov 2025, 12:00 GMT
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

www.delta-esourcing.com ↗

Timeline

17 Oct 2025 → 2 Apr 2026 · 8 dates

Tender notice published369 days ago
17 Oct 2025, 10:05 BST
Clarification questions by344 days ago
11 Nov 2025, 12:00 GMT
Submission deadline337 days ago
18 Nov 2025, 12:00 GMT
Contract starts310 days ago
15 Dec 2025
Award decision expected by309 days ago
15 Dec 2025, 23:59 GMT
Assessment summaries sent258 days ago
5 Feb 2026
Standstill ends246 days ago
16 Feb 2026, 23:59 GMT
Latest notice published202 days ago
2 Apr 2026, 11:31 BST

Notice history

7 events · 4 releases on Find a Tender · since 17 Oct 2025

Tender notice published
17 Oct 2025, 10:05 BST
UK4
Tender notice published
4 Nov 2025, 16:27 GMT
UK4
Deadline moved to 18 Nov 2025, 12:00 GMT
4 Nov 2025, 16:27 GMT
+7 days · was 11 Nov 2025, 12:00 GMT
Contract award notice published
5 Feb 2026, 14:05 GMT
UK6
Status changed to complete
5 Feb 2026, 14:05 GMT
Contract signature expected
18 Feb 2026, 23:59 GMT
scheduled
Contract details notice published
2 Apr 2026, 11:31 BST
UK7

Published amendments (1)

Submission deadline extended.

Routine re-releases (4)

2025-10: 1 release · 17 Oct 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £352,6761 award inc. VAT; no net value published

Bids received 1715 from SMEs

Contracts signed 1latest 28 Mar 2026

Awarded to	Value	Date	Status
Chase Services Group LtdSMEConcierge Services for Ludlow Foyer, Young Persons Project, Ludlow Shropshire17 Mar 2026 – 16 Mar 2028 · up to 16 Mar 2030Extensions: The contract will run for an initial period of two years with the option to extend for a further two years based on satisfactory performance reviews and local authority funding.	£352,676 inc. VAT	20 Jan 2026	Awarded

Contracts

Contract 1 · Chase Services Group LtdSME
Signed
28 Mar 2026
Value
£352,676 inc. VAT
Period
27 Apr 2026 – 26 Apr 2028 · up to 26 Apr 2030 with extensions
Status
active
Extensions
The contract will run for an initial period of two years with the option to extend for a further two years based on satisfactory performance reviews and local authority funding.

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
17final-stage tenders · 22 at stage one	15	0	—

Contracting authority & participating public bodies

Connexus Homes Limited

Contracting authorityPublic authority - sub-central government GB-PPON: PZTX-9645-HPZJ The Gateway, The Auction Yard, Craven Arms, West Midlands, SY7 9BWContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

CHASE SERVICES GROUP LTDAwarded supplierGB-COH: 08987610 250A, High Road, Ilford, London, IG1 1YSContact name, email

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender2 Apr 2026, 11:31 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender5 Feb 2026, 14:05 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender4 Nov 2025, 16:27 GMT
Tender notice tenderTender noticeUK4Tender notice on Find a Tender17 Oct 2025, 10:05 BST