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Published 18 Sept 2026, 15:17 BST

Official UK procurement notice

Community Information System Renewal (WCCIS Replacement)

Submit via Sell2Wales Official notice Competition analysis

Authority: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (Central government)·Consortium: 5 public authorities

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: Wales (UKL)
Published estimate £10,560,000≈ £1.4m / year · £12,672,000 inc. VAT
Submission deadline 16 Oct 202612:00 BST · 27d 19h left
Clarification cut-off 1 Oct 202612:00 BST · questions to the authority
Contract term 7 yrs 9 moup to 10 yrs 9 mo with extensions · starts 1 Jan 2027
Bids per lot · this authority 4.5division 48 · n=10 · competition analysis ↓

What is being bought

Published requirement description

This Invitation to Tender (ITT) is issued by NHS Wales Shared Services Partnership Procurement Services (hosted by Velindre University NHS Trust) ("NWSSP") on behalf of Hywel Dda University Health Board ("HDUHB"), which will act as the lead contracting authority and enter into the resulting agreement. Hywel Dda University Health Board, acting on behalf of Betsi Cadwaladr University Health Board, Cwm Taf Morgannwg University Health Board and Swansea Bay University Health Board, is seeking to procure a modern Community Information System to replace the existing Wales Community Care Information System (WCCIS), which is approaching end of life. The procurement presents a significant opportunity to deliver a strategic digital care record solution supporting integrated health, community, mental health and social care services across Wales. The Authority is seeking a cloud-ready, secure, resilient and highly interoperable platform capable of supporting a shared digital care record, mobile working, multidisciplinary care planning, advanced reporting, and seamless integration with national and local health and care systems. Suppliers will be expected to demonstrate strong implementation and data migration capability, alignment with NHS Wales Digital Architecture principles, robust cyber security and information governance arrangements, and a commitment to innovation, service transformation and long-term scalability. The solution will support a broad range of community services, including Health Visiting, School Nursing, Children's Community Nursing, Safeguarding and Community Nursing services, with the potential for future expansion. The resulting contract will play a key role in enabling person-centred, digitally enabled integrated care, improving information sharing, reducing administrative burden and supporting better outcomes for citizens across Wales.

  • The authority expects to re-tender this requirement around 1 Sept 2036, 23:59 BST.

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1Lot 1Renewal 7 yrs 9 moSMEPublished value£10,560,000
Contract period: 1 Jan 2027 — 30 Sept 2034 (7 yrs 9 mo) · up to 10 yrs 9 mo with extensionsEligibility: SME eligibleDelivery: WalesTurnover guideline: ~£2,723,998/yr≈ 2× annual value
Value
£10,560,000 exc. VAT · £12,672,000 inc. VAT
Extensions
There is an option to extend the Initial Term of the Agreement by a maximum of three years, subject to satisfactory performance.
48000000 Software package and information systems72000000 IT services: consulting, software development, Internet and support

Who is likely to bid for this lot ↓

What it takes to win

Evaluation split and conditions of participation as published — the tender pack may add more
How bids are scored
  • Technical — 60% as per tender documentation, including 10% social value.
  • Commercial — 40% as per tender documentation.
  • Technical — 60% as per tender documentation, including 10% social value.
  • Commercial — 40% as per tender documentation.
Conditions of participation4
  • Economic & financial standing
    As per tender documentation.
  • Technical & professional ability
    As per tender documentation.
  • Economic & financial standing
    As per tender documentation.
  • Technical & professional ability
    As per tender documentation.

Competition analysis · published record, not a forecast of who will bid

How NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) buys Software package and information systems (CPV 48) — and who usually turns up

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)’s own published record, next to the Wales (Cymru) market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: sector page →

1

How the contest usually goes

Left: this authority. Right: the market where the work is delivered. Bids and award-vs-estimate pairs are per lot, from contested contracts only — direct awards report one bid by definition and are left out. Empty means nothing was published, not filled in from elsewhere.

This authority

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

contract notices in 36 months: 55 in division 48 (16 direct) · 941 in all categories (324 direct)

Bids per lot4.5division 48 · 36m · n=10 lots
Single-bid lots20%division 48 · 36m · n=10 lots
Award vs estimate5% abovedivision 48 · 36m · n=4 pairs
Deadline → award55dall categories · 36m · n=98 notices
Notice updates0all categories · 24m · n=1,093 notices
Awarded without competition29%division 48 · 36m · n=55 notices
Bids per lot robust · n=10
  • 1 bid 20%
  • 2–3 20%
  • 4–6 30%
  • 7+ 30%

Median 4.5 · 10 lots on 8 contested notices · division 48.

Winning award vs estimate moderate · n=4
  • Below estimate 0%
  • Within ±2% 25%
  • Above estimate 75%

4 lot pairs · division 48.

The market · delivery region

Wales (Cymru) · Software package and information systems (CPV 48)

contract notices delivered in Wales (Cymru) in 36 months: 250 in division 48 (196 contested)

Bids per lot4division 48 · 36m · n=76 lots
Single-bid lots7%division 48 · 36m · n=76 lots
Award vs estimate4% belowdivision 48 · 36m · n=35 pairs
Deadline → award54ddivision 48 · 36m · n=32 notices
SME bidders39%division 48 · 36m · n=41 lots
Winners based in the region16%division 48 · 36m · n=77 awards
Bids per lot robust · n=76
  • 1 bid 7%
  • 2–3 28%
  • 4–6 41%
  • 7+ 25%

Median 4 · 76 lots on 68 contested notices · division 48.

Winning award vs estimate robust · n=35
  • Below estimate 63%
  • Within ±2% 11%
  • Above estimate 26%

35 lot pairs · division 48.

moderate · n=4 Awards in NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) (division 48, n=4 pairs) land a median 5% above. Too few pairs to turn into a pound figure with any confidence — read the percentage as a rough direction, not this notice’s estimate converted.

Method and what to read with care
  • Two columns, no blending. The authority column walks its own record only: notices in the 4-digit class, then the 2-digit division, then all categories (36 months, per lot, contested only), and as a last resort its 24-month row across all categories (per notice, every route). The market column is the notice’s primary delivery ITL1 × the same class, then division (36 months). Nothing is filled from the UK-wide class; an empty tile means the source published nothing usable.
  • Per lot, contested only. Find a Tender publishes bid counts per lot; a seven-lot tender is seven contests. Procedures awarded without competition (limited / direct) are excluded from bids, price pairs and decision days — they report one bid by definition. Frameworks and DPS are a separate population from contracts (6–7 bids per lot against 2–4) and only the notice’s own kind is shown.
  • Coverage. Roughly 40 % of notices publish a bid count; about half publish an ITL1 delivery location, so the market column reads the authority’s registered region when the notice has none (labelled). Award-vs-estimate pairs need a lot estimate, one active award on the lot, one canonical supplier and a gap under 60 %; about 30 % of pairs are exact matches (the buyer published the award at the estimate). n is on every figure; below 3 the tile is muted, never hidden.
  • Pounds. The expected award applies the authority’s median movement (or the region’s, when the authority has fewer than 3 pairs) to this notice’s estimate; the middle half uses the region’s quartiles. A multi-lot notice publishes an envelope, so the movement is applied per lot, never to the total. A benchmark, not a recommended price.
  • “Match” and “relevance” are model scores from the nightly matcher, not published facts. Find a Tender does not publish who is bidding. Never shown: contact details, payment behaviour, or a recommended price.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Open for tender
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Sept 2036
First published
18 Sept 2026, 15:17 BST
Last source update
18 Sept 2026, 15:17 BST
Award evaluation window
Submission end — 21 Dec 2026, 23:59 GMT
Authority reference
P205
Latest notice
Tender notice (UK4)
Classification (CPV)
IT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-0775aa Find a Tender

How to participate & submission route

Official notice Submit via Sell2Wales
Authorised e-sourcing portalSell2Wales ↗Supplier login requiredElectronic submission allowedLanguage: EN, CY
Open official portal workspace ↗
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Expression of interest (EOI)
—
Tender submission deadline
16 Oct 2026, 12:00 BST
Clarification deadline
1 Oct 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en, cy
Detailed submission instructions & authority contactsFrom official release
etenderwales.ukp.app.jaggaer.com/home.html ↗ Bidders must provide their submission electronically via the appointed e-procurement portal, etenderwales, via the following reference itt_127345.
Published estimate £10,560,000 excludes VAT (£12,672,000 including VAT).

Timeline

5 published dates · Europe/London
  1. Tender notice publishedjust passed
    18 Sept 2026, 15:17 BST
  2. Clarification questions byin 13 days
    1 Oct 2026, 12:00 BST
  3. Submission deadlinein 28 days
    16 Oct 2026, 12:00 BST
  4. Award decision expected byin 94 days
    21 Dec 2026, 23:59 GMT
  5. Contract startsin 104 days
    1 Jan 2027, 00:00 GMT

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    18 Sept 2026, 15:17 BSTUK4

Contracting authority & participating public bodies

5 public bodies on the notice

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Contracting authorityPublic authority - central governmentWelsh devolved regulations apply GB-PPON: PXWV-6492-CGMN 4-5 Charnwood Court, Cardiff, Wales, CF14 3UZ
View buyer profile →

Consortium members and other public bodies

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Conflict of interest declarationtenderConflict of interest declarationNot published

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender