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AwardedFind a Tender · award

Community hearing aids service for age-related hearing loss - C378303

Buyer: NHS SUSSEX INTEGRATED CARE BOARD →

BuyerNHS SUSSEX INTEGRATED CARE BOARD
StatusAwarded
DeadlineNot published
ValueValue not published
Published22 Jan 2026

What is being bought

NHS Sussex has awarded this contract to suitably qualified and experienced providers for the delivery of community-based hearing aid services for adults aged 55 and over. Eligible providers have been accredited to deliver services as part of an AQP multi-provider model. Successful providers have been awarded contracts via Provider Selection Regime Direct Award Process B. No minimum activity is guaranteed for accredited providers - each provider's participation depends on patient choice and referral volume. Individual Provider contracts will be zero value and any payments made will be based on activity performed. The annual service value total for all current AQP Providers (23/24 outturn) was approx £6.5m. So, for 7 years + 3 year option = £65,000,000.

Delivery location

UKJ2

Categories

ENT or audiologist services 85121240

Lot details

Lot 1

NHS Sussex has awarded this contract to suitably qualified and experienced providers for the delivery of community-based hearing aid services for adults aged 55 and over. Eligible providers have been accredited to deliver services as part of an AQP multi-provider model. Successful providers have been awarded contracts via Provider Selection Regime Direct Award Process B. The initial contract duration will be 7 years commencing on 1 April 2026, with the option to extend for a further 3 years, offered via an NHS standard contract. The Commissioner reserves the right to further extend the contract beyond the 10-year maximum duration subject to: a. The requirements of Provider Selection Regime Process B. b. Re-confirmation of an applicant's accreditation status. Aims and objectives: The overall ambitions of NHS Sussex in commissioning this service are: • To strengthen our contribution to prevention and reduce health inequalities • To promote patient education, self-management and empowerment; • To improve the quality and safety of care and outcomes improvement; • To support people to age well - falls prevention, healthy and active ageing, addressing loneliness, isolation and supporting independence and reducing the need for intervention; • Integrated working with patients, carers and the local community and voluntary sector. The aims of the service are for people with hearing problems to have: • access to high quality, safe and efficient NHS hearing aids services, with short waiting times and high responsiveness to the needs of local communities, free at the point of access; • choice as to where and when their treatment is delivered The key objectives of this service are to: • Improve public health and occupational health through treatment of hearing loss • Provide equitable access to consistently high-quality care for all patients using the service • Encourage identification, diagnosis and management of age-related hearing loss through improved patient and professional education, including timely signposting to lip reading classes and assistive technologies and other rehabilitation services • Promote inclusion and participation of people who have hearing loss • Be compliant with clinical guidance and good practice • Conform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS) The expected outcomes of the service are: • Timely access to hearing assessment, fitting and follow-up • High proportion of patients continuing to wear hearing aids • High levels of satisfaction from patients accessing the service and health professionals referring into the service • Reduced social isolation and consequent mental ill health • Improved quality of life for patients, their families/carers and communication partners. Service Requirements: Providers should be able to offer a comprehensive, patient centred service for adults aged 55 and over with suspected or diagnosed hearing loss related with age, encompassing: • Hearing assessment • Hearing aid fitting and calibration to national guidelines • After care: maintenance, repairs, consumables (batteries, tubing), and follow-up reviews Providers are required to conform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS). IQIPs accreditation must be achieved (or demonstrate willingness to achieve accreditation within 18 months of contract award). No minimum activity is guaranteed for accredited providers - each provider's participation depends on patient choice and referral volume. Individual Provider contracts will be zero value and any payments made will be based on activity performed. The annual service value total for all current AQP Providers (23/24 outturn) was approx £6.5m. So, for 7 years + 3 year option = £65,000,000.

Statuscancelled

Award criteria
Patient choice — 100
price — 0

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is ENT or audiologist services (85121240); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3711 median · 19.7 average (22,929 of 38,371 with a bid count)1.8 average (24,590 of 38,371 with named award suppliers)10 comparable price pairs
Same buyer1211 median · 1.3 average (84 of 121 with a bid count)1.1 average (85 of 121 with named award suppliers)Not published
Delivery region: UKJ22961 median · 10.8 average (177 of 296 with a bid count)1.5 average (188 of 296 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

005871-2026-1

Statusactive
Value£1

005871-2026-2

Statusactive
Value£1

005871-2026-3

Statusactive
Value£1

005871-2026-4

Statusactive
Value£1

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05017d
Latest release ID005871-2026
Latest release timestampThu Jan 22 2026 15:31:10 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release4
Contracts in latest release4
Parties in latest release7

Notice history

DateEventReference
22 Jan 2026award, contract005871-2026
12 Aug 2025tenderUpdate047826-2025
7 Aug 2025tender046978-2025
11 Apr 2025planning014614-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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      "status": "active",
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          "name": "Audiological Science Ltd"
        }
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    {
      "id": "005871-2026-2",
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    {
      "id": "005871-2026-3",
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      "suppliers": [
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      "relatedLots": [
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    {
      "id": "005871-2026-4",
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          "description": "This contract has a 7 year (84 month) initial term. The Commissioner at its sole discretion can extend this contract for up to an additional period of up to 3 years (36 additional months).\nThe Commissioner reserves the right to further extend the contract beyond the 10-year maximum duration subject to:\na. The requirements of Provider Selection Regime Process B.\nb. Re-confirmation of an applicant's accreditation status."
        },
        "hasOptions": true,
        "description": "NHS Sussex has awarded this contract to suitably qualified and experienced providers for the delivery of community-based hearing aid services for adults aged 55 and over. Eligible providers have been accredited to deliver services as part of an AQP multi-provider model. Successful providers have been awarded contracts via Provider Selection Regime Direct Award Process B.\nThe initial contract duration will be 7 years commencing on 1 April 2026, with the option to extend for a further 3 years, offered via an NHS standard contract.\nThe Commissioner reserves the right to further extend the contract beyond the 10-year maximum duration subject to:\na. The requirements of Provider Selection Regime Process B.\nb. Re-confirmation of an applicant's accreditation status.\nAims and objectives:\nThe overall ambitions of NHS Sussex in commissioning this service are:\n• To strengthen our contribution to prevention and reduce health inequalities\n• To promote patient education, self-management and empowerment;\n• To improve the quality and safety of care and outcomes improvement;\n• To support people to age well - falls prevention, healthy and active ageing, addressing loneliness, isolation and supporting independence and reducing the need for intervention;\n• Integrated working with patients, carers and the local community and voluntary sector.\nThe aims of the service are for people with hearing problems to have:\n• access to high quality, safe and efficient NHS hearing aids services, with short waiting times and high responsiveness to the needs of local communities, free at the point of access;\n• choice as to where and when their treatment is delivered\nThe key objectives of this service are to:\n• Improve public health and occupational health through treatment of hearing loss\n• Provide equitable access to consistently high-quality care for all patients using the service\n• Encourage identification, diagnosis and management of age-related hearing loss through improved patient and professional education, including timely signposting to lip reading classes and assistive technologies and other rehabilitation services\n• Promote inclusion and participation of people who have hearing loss\n• Be compliant with clinical guidance and good practice\n• Conform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS)\nThe expected outcomes of the service are:\n• Timely access to hearing assessment, fitting and follow-up\n• High proportion of patients continuing to wear hearing aids\n• High levels of satisfaction from patients accessing the service and health professionals referring into the service\n• Reduced social isolation and consequent mental ill health\n• Improved quality of life for patients, their families/carers and communication partners.\nService Requirements:\nProviders should be able to offer a comprehensive, patient centred service for adults aged 55 and over with suspected or diagnosed hearing loss related with age, encompassing:\n• Hearing assessment\n• Hearing aid fitting and calibration to national guidelines\n• After care: maintenance, repairs, consumables (batteries, tubing), and follow-up reviews\nProviders are required to conform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS). IQIPs accreditation must be achieved (or demonstrate willingness to achieve accreditation within 18 months of contract award).\nNo minimum activity is guaranteed for accredited providers - each provider's participation depends on patient choice and referral volume.\nIndividual Provider contracts will be zero value and any payments made will be based on activity performed.\nThe annual service value total for all current AQP Providers (23/24 outturn) was approx £6.5m. So, for 7 years + 3 year option = £65,000,000.",
        "awardCriteria": {
          "criteria": [
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              "name": "Patient choice",
              "type": "quality",
              "description": "100"
            },
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              "type": "price",
              "description": "0"
            }
          ]
        }
      }
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        "id": "1",
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    ],
    "title": "Community hearing aids service for age-related hearing loss - C378303",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NHS Sussex has awarded this contract to suitably qualified and experienced providers for the delivery of community-based hearing aid services for adults aged 55 and over. Eligible providers have been accredited to deliver services as part of an AQP multi-provider model. Successful providers have been awarded contracts via Provider Selection Regime Direct Award Process B.\nNo minimum activity is guaranteed for accredited providers - each provider's participation depends on patient choice and referral volume.\nIndividual Provider contracts will be zero value and any payments made will be based on activity performed.\nThe annual service value total for all current AQP Providers (23/24 outturn) was approx £6.5m. So, for 7 years + 3 year option = £65,000,000.",
    "classification": {
      "id": "85121240",
      "scheme": "CPV",
      "description": "ENT or audiologist services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-NHS-QNX",
      "name": "NHS Sussex Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "Lewes",
        "postalCode": "BN7 2FZ",
        "countryName": "United Kingdom",
        "streetAddress": "Sackville House, Brooks Close"
      },
      "details": {
        "url": "https://www.sussex.ics.nhs.uk/",
        "classifications": [
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            "id": "BODY_PUBLIC",
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          {
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      "identifier": {
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        "scheme": "GB-NHS",
        "legalName": "NHS Sussex Integrated Care Board"
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      "contactPoint": {
        "name": "Maggie Czapiewska",
        "email": "maggie.czapiewska1@nhs.net"
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    },
    {
      "id": "GB-COH-09109538",
      "name": "Audiological Science Ltd",
      "roles": [
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      "address": {
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        "locality": "London",
        "postalCode": "N3 1QR",
        "countryName": "United Kingdom",
        "streetAddress": "20 Falkland Avenue"
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      "details": {
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      "identifier": {
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    {
      "id": "GB-COH-OC422179",
      "name": "Modality LLP",
      "roles": [
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      ],
      "address": {
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        "locality": "Wolverhampton",
        "postalCode": "WV1 4SB",
        "countryName": "United Kingdom",
        "streetAddress": "Granville House, 2 Tettenhall Road"
      },
      "details": {
        "scale": "large"
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      "identifier": {
        "id": "OC422179",
        "scheme": "GB-COH",
        "legalName": "Modality LLP"
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    {
      "id": "GB-COH-00377588",
      "name": "Scrivens Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
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        "locality": "Birmingham",
        "postalCode": "B15 1PH",
        "countryName": "United Kingdom",
        "streetAddress": "Scrivens House, 60 Islington Row, Middleway"
      },
      "details": {
        "scale": "large"
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      "identifier": {
        "id": "00377588",
        "scheme": "GB-COH",
        "legalName": "Scrivens Ltd"
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    {
      "id": "GB-NHS-01721624",
      "name": "Specsavers Optical Superstores Limited",
      "roles": [
        "supplier"
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      "address": {
        "region": "UKJ3",
        "locality": "Hampshire",
        "postalCode": "PO15 7PA",
        "countryName": "United Kingdom",
        "streetAddress": "Forum 6, Solent Business Park, Whiteley"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "01721624",
        "scheme": "GB-NHS",
        "legalName": "Specsavers Optical Superstores Limited"
      }
    },
    {
      "id": "GB-FTS-125801",
      "name": "NHS Sussex ICB",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Lewes",
        "postalCode": "BN7 2FZ",
        "countryName": "United Kingdom",
        "streetAddress": "Sackville House, Brooks Close"
      },
      "identifier": {
        "legalName": "NHS Sussex ICB"
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    },
    {
      "id": "GB-FTS-169424",
      "name": "NHSE",
      "roles": [
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      ],
      "address": {
        "locality": "London",
        "postalCode": "SE1 6LH",
        "countryName": "United Kingdom",
        "streetAddress": "80 London Road"
      },
      "identifier": {
        "legalName": "NHSE"
      }
    }
  ],
  "language": "en",
  "contracts": [
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      "id": "005871-2026-1",
      "value": {
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        "currency": "GBP"
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      "status": "active",
      "awardID": "005871-2026-1",
      "dateSigned": "2025-12-19T00:00:00Z"
    },
    {
      "id": "005871-2026-2",
      "value": {
        "amount": 1,
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      "status": "active",
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      "dateSigned": "2025-12-19T00:00:00Z"
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    {
      "id": "005871-2026-3",
      "value": {
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        "currency": "GBP"
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      "status": "active",
      "awardID": "005871-2026-3",
      "dateSigned": "2025-12-19T00:00:00Z"
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    {
      "id": "005871-2026-4",
      "value": {
        "amount": 1,
        "currency": "GBP"
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      "status": "active",
      "awardID": "005871-2026-4",
      "dateSigned": "2025-12-19T00:00:00Z"
    }
  ],
  "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award.\nAward Decision Makers:\nDeputy Chief Delivery and Strategy Officer, Director of Strategic Commissioning, NHS Sussex ICB\nConflicts of Interest:\nNo conflicts of interest have been identified in the awarding of this contract.",
  "initiationType": "tender"
}
Complete JSON history (4 releases)
22 Jan 2026 · 005871-2026 · award, contract
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          "description": "This contract has a 7 year (84 month) initial term. The Commissioner at its sole discretion can extend this contract for up to an additional period of up to 3 years (36 additional months).\nThe Commissioner reserves the right to further extend the contract beyond the 10-year maximum duration subject to:\na. The requirements of Provider Selection Regime Process B.\nb. Re-confirmation of an applicant's accreditation status."
        },
        "hasOptions": true,
        "description": "NHS Sussex has awarded this contract to suitably qualified and experienced providers for the delivery of community-based hearing aid services for adults aged 55 and over. Eligible providers have been accredited to deliver services as part of an AQP multi-provider model. Successful providers have been awarded contracts via Provider Selection Regime Direct Award Process B.\nThe initial contract duration will be 7 years commencing on 1 April 2026, with the option to extend for a further 3 years, offered via an NHS standard contract.\nThe Commissioner reserves the right to further extend the contract beyond the 10-year maximum duration subject to:\na. The requirements of Provider Selection Regime Process B.\nb. Re-confirmation of an applicant's accreditation status.\nAims and objectives:\nThe overall ambitions of NHS Sussex in commissioning this service are:\n• To strengthen our contribution to prevention and reduce health inequalities\n• To promote patient education, self-management and empowerment;\n• To improve the quality and safety of care and outcomes improvement;\n• To support people to age well - falls prevention, healthy and active ageing, addressing loneliness, isolation and supporting independence and reducing the need for intervention;\n• Integrated working with patients, carers and the local community and voluntary sector.\nThe aims of the service are for people with hearing problems to have:\n• access to high quality, safe and efficient NHS hearing aids services, with short waiting times and high responsiveness to the needs of local communities, free at the point of access;\n• choice as to where and when their treatment is delivered\nThe key objectives of this service are to:\n• Improve public health and occupational health through treatment of hearing loss\n• Provide equitable access to consistently high-quality care for all patients using the service\n• Encourage identification, diagnosis and management of age-related hearing loss through improved patient and professional education, including timely signposting to lip reading classes and assistive technologies and other rehabilitation services\n• Promote inclusion and participation of people who have hearing loss\n• Be compliant with clinical guidance and good practice\n• Conform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS)\nThe expected outcomes of the service are:\n• Timely access to hearing assessment, fitting and follow-up\n• High proportion of patients continuing to wear hearing aids\n• High levels of satisfaction from patients accessing the service and health professionals referring into the service\n• Reduced social isolation and consequent mental ill health\n• Improved quality of life for patients, their families/carers and communication partners.\nService Requirements:\nProviders should be able to offer a comprehensive, patient centred service for adults aged 55 and over with suspected or diagnosed hearing loss related with age, encompassing:\n• Hearing assessment\n• Hearing aid fitting and calibration to national guidelines\n• After care: maintenance, repairs, consumables (batteries, tubing), and follow-up reviews\nProviders are required to conform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS). IQIPs accreditation must be achieved (or demonstrate willingness to achieve accreditation within 18 months of contract award).\nNo minimum activity is guaranteed for accredited providers - each provider's participation depends on patient choice and referral volume.\nIndividual Provider contracts will be zero value and any payments made will be based on activity performed.\nThe annual service value total for all current AQP Providers (23/24 outturn) was approx £6.5m. So, for 7 years + 3 year option = £65,000,000.",
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      "scheme": "CELEX"
    },
    "description": "NHS Sussex has awarded this contract to suitably qualified and experienced providers for the delivery of community-based hearing aid services for adults aged 55 and over. Eligible providers have been accredited to deliver services as part of an AQP multi-provider model. Successful providers have been awarded contracts via Provider Selection Regime Direct Award Process B.\nNo minimum activity is guaranteed for accredited providers - each provider's participation depends on patient choice and referral volume.\nIndividual Provider contracts will be zero value and any payments made will be based on activity performed.\nThe annual service value total for all current AQP Providers (23/24 outturn) was approx £6.5m. So, for 7 years + 3 year option = £65,000,000.",
    "classification": {
      "id": "85121240",
      "scheme": "CPV",
      "description": "ENT or audiologist services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-NHS-QNX",
      "name": "NHS Sussex Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "Lewes",
        "postalCode": "BN7 2FZ",
        "countryName": "United Kingdom",
        "streetAddress": "Sackville House, Brooks Close"
      },
      "details": {
        "url": "https://www.sussex.ics.nhs.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "QNX",
        "scheme": "GB-NHS",
        "legalName": "NHS Sussex Integrated Care Board"
      },
      "contactPoint": {
        "name": "Maggie Czapiewska",
        "email": "maggie.czapiewska1@nhs.net"
      }
    },
    {
      "id": "GB-COH-09109538",
      "name": "Audiological Science Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "N3 1QR",
        "countryName": "United Kingdom",
        "streetAddress": "20 Falkland Avenue"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "09109538",
        "scheme": "GB-COH",
        "legalName": "Audiological Science Ltd"
      }
    },
    {
      "id": "GB-COH-OC422179",
      "name": "Modality LLP",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKG",
        "locality": "Wolverhampton",
        "postalCode": "WV1 4SB",
        "countryName": "United Kingdom",
        "streetAddress": "Granville House, 2 Tettenhall Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "OC422179",
        "scheme": "GB-COH",
        "legalName": "Modality LLP"
      }
    },
    {
      "id": "GB-COH-00377588",
      "name": "Scrivens Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKG31",
        "locality": "Birmingham",
        "postalCode": "B15 1PH",
        "countryName": "United Kingdom",
        "streetAddress": "Scrivens House, 60 Islington Row, Middleway"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "00377588",
        "scheme": "GB-COH",
        "legalName": "Scrivens Ltd"
      }
    },
    {
      "id": "GB-NHS-01721624",
      "name": "Specsavers Optical Superstores Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKJ3",
        "locality": "Hampshire",
        "postalCode": "PO15 7PA",
        "countryName": "United Kingdom",
        "streetAddress": "Forum 6, Solent Business Park, Whiteley"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "01721624",
        "scheme": "GB-NHS",
        "legalName": "Specsavers Optical Superstores Limited"
      }
    },
    {
      "id": "GB-FTS-125801",
      "name": "NHS Sussex ICB",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Lewes",
        "postalCode": "BN7 2FZ",
        "countryName": "United Kingdom",
        "streetAddress": "Sackville House, Brooks Close"
      },
      "identifier": {
        "legalName": "NHS Sussex ICB"
      }
    },
    {
      "id": "GB-FTS-169424",
      "name": "NHSE",
      "roles": [
        "mediationBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "SE1 6LH",
        "countryName": "United Kingdom",
        "streetAddress": "80 London Road"
      },
      "identifier": {
        "legalName": "NHSE"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "005871-2026-1",
      "value": {
        "amount": 1,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "005871-2026-1",
      "dateSigned": "2025-12-19T00:00:00Z"
    },
    {
      "id": "005871-2026-2",
      "value": {
        "amount": 1,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "005871-2026-2",
      "dateSigned": "2025-12-19T00:00:00Z"
    },
    {
      "id": "005871-2026-3",
      "value": {
        "amount": 1,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "005871-2026-3",
      "dateSigned": "2025-12-19T00:00:00Z"
    },
    {
      "id": "005871-2026-4",
      "value": {
        "amount": 1,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "005871-2026-4",
      "dateSigned": "2025-12-19T00:00:00Z"
    }
  ],
  "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award.\nAward Decision Makers:\nDeputy Chief Delivery and Strategy Officer, Director of Strategic Commissioning, NHS Sussex ICB\nConflicts of Interest:\nNo conflicts of interest have been identified in the awarding of this contract.",
  "initiationType": "tender"
}
12 Aug 2025 · 047826-2025 · tenderUpdate
{
  "id": "047826-2025",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2025-08-12T08:54:52+01:00",
  "ocid": "ocds-h6vhtk-05017d",
  "buyer": {
    "id": "GB-NHS-QNX",
    "name": "NHS Sussex Integrated Care Board"
  },
  "tender": {
    "id": "C378303",
    "title": "Community hearing aids service for age-related hearing loss - C378303",
    "amendments": [
      {
        "id": "1",
        "description": "Submission date for bids has been changed from 2nd September 2025 at 12pm (Noon) to 15th September 2025 at 12pm (Noon).\nThese changes will affect the following sections:\nII.1.4\nII.2.4\nIV.2.2\nIV.2.7",
        "unstructuredChanges": [
          {
            "where": {
              "label": "Date of submission",
              "section": "II.1.4"
            },
            "newValue": {
              "date": "2025-09-15T12:00:00+01:00"
            },
            "oldValue": {
              "date": "2025-09-02T12:00:00+01:00"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NHS Sussex is seeking expressions of interest from suitably qualified and experienced providers for the delivery of community-based hearing aid services for adults aged 55 and over. Eligible providers will be accredited to deliver services as part of an AQP multi-provider model. Successful providers will be awarded contracts via Provider Selection Regime Direct Award Process B.\nThe initial contract duration will be 7 years commencing on 1 April 2026, with the option to extend for a further 3 years, offered via an NHS standard contract.\nAims and objectives\nThe overall ambitions of NHS Sussex in commissioning this service are:\n•\tTo strengthen our contribution to prevention and reduce health inequalities\n•\tTo promote patient education, self-management and empowerment;\n•\tTo improve the quality and safety of care and outcomes improvement;\n•\tTo support people to age well - falls prevention, healthy and active ageing, addressing loneliness, isolation and supporting independence and reducing the need for intervention; \n•\tIntegrated working with patients, carers and the local community and voluntary sector.\nThe aims of the service are for people with hearing problems to have: \n•\taccess to high quality, safe and efficient NHS hearing aids services, with short waiting times and high responsiveness to the needs of local communities, free at the point of access;\n•\tchoice as to where and when their treatment is delivered\nThe key objectives of this service are to:\n•\tImprove public health and occupational health through treatment of hearing loss\n•\tProvide equitable access to consistently high-quality care for all patients using the service\n•\tEncourage identification, diagnosis and management of age-related hearing loss through improved patient and professional education, including timely signposting to lip reading classes and assistive technologies and other rehabilitation services\n•\tPromote inclusion and participation of people who have hearing loss\n•\tBe compliant with clinical guidance and good practice\n•\tConform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS)\nThe expected outcomes of the service are:\n•\tTimely access to hearing assessment, fitting and follow-up\n•\tHigh proportion of patients continuing to wear hearing aids\n•\tHigh levels of satisfaction from patients accessing the service and health professionals referring into the service\n•\tReduced social isolation and consequent mental ill health\n•\tImproved quality of life for patients, their families/carers and communication partners.\nService Requirements:\nProviders should be able to offer a comprehensive, patient centred service for adults aged 55 and over with suspected or diagnosed hearing loss related with age, encompassing:\n•\tHearing assessment \n•\tHearing aid fitting and calibration to national guidelines \n•\tAfter care: maintenance, repairs, consumables (batteries, tubing), and follow-up reviews\nSteps:\n1.\tInterested providers submit an application demonstrating qualifications, capacity, and compliance with the NHS Sussex accreditation framework.\n2.\tAccredited providers are listed as approved suppliers, eligible to deliver services under the approved service specification.\n3.\tNo minimum activity is guaranteed for accredited providers-each provider's participation depends on patient choice and referral volume.\nInterested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis.\nClick on 'View our Live Opportunities' from the home page, available on the following link:\nhttps://atamis-1928.my.site.com/s/Welcome\nClosing date to respond to the tender will be: Tuesday 2nd September 2025 at 12:00 (Noon).\nIndividual Provider contracts will be zero value and any payments made will be based on activity performed.\nThe annual service value total for all current AQP Providers (23/24 outturn) was approx £6.5m.  So for 7 years + 3 year option = £65,000,000.",
    "classification": {
      "id": "85121240",
      "scheme": "CPV",
      "description": "ENT or audiologist services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-NHS-QNX",
      "name": "NHS Sussex Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "Lewes",
        "postalCode": "BN7 2FZ",
        "countryName": "United Kingdom",
        "streetAddress": "Sackville House, Brooks Close"
      },
      "details": {
        "url": "https://www.sussex.ics.nhs.uk/"
      },
      "identifier": {
        "id": "QNX",
        "scheme": "GB-NHS",
        "legalName": "NHS Sussex Integrated Care Board"
      },
      "contactPoint": {
        "name": "Andrew Elliott",
        "email": "aelliott1@nhs.net"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
7 Aug 2025 · 046978-2025 · tender
{
  "id": "046978-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-08-07T14:55:54+01:00",
  "ocid": "ocds-h6vhtk-05017d",
  "buyer": {
    "id": "GB-NHS-QNX",
    "name": "NHS Sussex Integrated Care Board"
  },
  "tender": {
    "id": "C378303",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "options": {
          "description": "This contract has a 7 year (84 month) initial term. The Commissioner at its sole discretion can extend this contract for up to an additional period of up to 3 years (36 additional months)."
        },
        "hasOptions": true,
        "hasRenewal": false,
        "description": "NHS Sussex is seeking expressions of interest from suitably qualified and experienced providers for the delivery of community-based hearing aid services for adults aged 55 and over. Eligible providers will be accredited to deliver services as part of an AQP multi-provider model. Successful providers will be awarded contracts via Provider Selection Regime Direct Award Process B.\nThe initial contract duration will be 7 years commencing on 1 April 2026, with the option to extend for a further 3 years, offered via an NHS standard contract.\nAims and objectives\nThe overall ambitions of NHS Sussex in commissioning this service are:\n•\tTo strengthen our contribution to prevention and reduce health inequalities\n•\tTo promote patient education, self-management and empowerment;\n•\tTo improve the quality and safety of care and outcomes improvement;\n•\tTo support people to age well - falls prevention, healthy and active ageing, addressing loneliness, isolation and supporting independence and reducing the need for intervention; \n•\tIntegrated working with patients, carers and the local community and voluntary sector.\nThe aims of the service are for people with hearing problems to have: \n•\taccess to high quality, safe and efficient NHS hearing aids services, with short waiting times and high responsiveness to the needs of local communities, free at the point of access;\n•\tchoice as to where and when their treatment is delivered\nThe key objectives of this service are to:\n•\tImprove public health and occupational health through treatment of hearing loss\n•\tProvide equitable access to consistently high-quality care for all patients using the service\n•\tEncourage identification, diagnosis and management of age-related hearing loss through improved patient and professional education, including timely signposting to lip reading classes and assistive technologies and other rehabilitation services\n•\tPromote inclusion and participation of people who have hearing loss\n•\tBe compliant with clinical guidance and good practice\n•\tConform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS)\nThe expected outcomes of the service are:\n•\tTimely access to hearing assessment, fitting and follow-up\n•\tHigh proportion of patients continuing to wear hearing aids\n•\tHigh levels of satisfaction from patients accessing the service and health professionals referring into the service\n•\tReduced social isolation and consequent mental ill health\n•\tImproved quality of life for patients, their families/carers and communication partners.\nService Requirements:\nProviders should be able to offer a comprehensive, patient centred service for adults aged 55 and over with suspected or diagnosed hearing loss related with age, encompassing:\n•\tHearing assessment \n•\tHearing aid fitting and calibration to national guidelines \n•\tAfter care: maintenance, repairs, consumables (batteries, tubing), and follow-up reviews\nSteps:\n1.\tInterested providers submit an application demonstrating qualifications, capacity, and compliance with the NHS Sussex accreditation framework.\n2.\tAccredited providers are listed as approved suppliers, eligible to deliver services under the approved service specification.\n3.\tNo minimum activity is guaranteed for accredited providers-each provider's participation depends on patient choice and referral volume.\nInterested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis.\nClick on 'View our Live Opportunities' from the home page, available on the following link:\nhttps://atamis-1928.my.site.com/s/Welcome\nClosing date to respond to the tender will be: Tuesday 2nd September 2025 at 12:00 (Noon).\nIndividual Provider contracts will be zero value and any payments made will be based on activity performed.\nThe annual service value total for all current AQP Providers (23/24 outturn) was approx £6.5m.  So for 7 years + 3 year option = £65,000,000.",
        "contractPeriod": {
          "durationInDays": 2520
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Patients within NHS Sussex ICB geographic footprint."
        },
        "deliveryAddresses": [
          {
            "region": "UKJ2"
          }
        ],
        "additionalClassifications": [
          {
            "id": "33185000",
            "scheme": "CPV",
            "description": "Hearing aids"
          }
        ]
      }
    ],
    "title": "Community hearing aids service for age-related hearing loss - C378303",
    "status": "active",
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2025-09-02T12:15:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2025-09-02T12:15:00+01:00"
    },
    "description": "NHS Sussex is seeking expressions of interest from suitably qualified and experienced providers for the delivery of community-based hearing aid services for adults aged 55 and over. Eligible providers will be accredited to deliver services as part of an AQP multi-provider model. Successful providers will be awarded contracts via Provider Selection Regime Direct Award Process B.\nThe initial contract duration will be 7 years commencing on 1 April 2026, with the option to extend for a further 3 years, offered via an NHS standard contract.\nAims and objectives\nThe overall ambitions of NHS Sussex in commissioning this service are:\n•\tTo strengthen our contribution to prevention and reduce health inequalities\n•\tTo promote patient education, self-management and empowerment;\n•\tTo improve the quality and safety of care and outcomes improvement;\n•\tTo support people to age well - falls prevention, healthy and active ageing, addressing loneliness, isolation and supporting independence and reducing the need for intervention; \n•\tIntegrated working with patients, carers and the local community and voluntary sector.\nThe aims of the service are for people with hearing problems to have: \n•\taccess to high quality, safe and efficient NHS hearing aids services, with short waiting times and high responsiveness to the needs of local communities, free at the point of access;\n•\tchoice as to where and when their treatment is delivered\nThe key objectives of this service are to:\n•\tImprove public health and occupational health through treatment of hearing loss\n•\tProvide equitable access to consistently high-quality care for all patients using the service\n•\tEncourage identification, diagnosis and management of age-related hearing loss through improved patient and professional education, including timely signposting to lip reading classes and assistive technologies and other rehabilitation services\n•\tPromote inclusion and participation of people who have hearing loss\n•\tBe compliant with clinical guidance and good practice\n•\tConform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS)\nThe expected outcomes of the service are:\n•\tTimely access to hearing assessment, fitting and follow-up\n•\tHigh proportion of patients continuing to wear hearing aids\n•\tHigh levels of satisfaction from patients accessing the service and health professionals referring into the service\n•\tReduced social isolation and consequent mental ill health\n•\tImproved quality of life for patients, their families/carers and communication partners.\nService Requirements:\nProviders should be able to offer a comprehensive, patient centred service for adults aged 55 and over with suspected or diagnosed hearing loss related with age, encompassing:\n•\tHearing assessment \n•\tHearing aid fitting and calibration to national guidelines \n•\tAfter care: maintenance, repairs, consumables (batteries, tubing), and follow-up reviews\nSteps:\n1.\tInterested providers submit an application demonstrating qualifications, capacity, and compliance with the NHS Sussex accreditation framework.\n2.\tAccredited providers are listed as approved suppliers, eligible to deliver services under the approved service specification.\n3.\tNo minimum activity is guaranteed for accredited providers-each provider's participation depends on patient choice and referral volume.\nInterested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis.\nClick on 'View our Live Opportunities' from the home page, available on the following link:\nhttps://atamis-1928.my.site.com/s/Welcome\nClosing date to respond to the tender will be: Tuesday 2nd September 2025 at 12:00 (Noon).\nIndividual Provider contracts will be zero value and any payments made will be based on activity performed.\nThe annual service value total for all current AQP Providers (23/24 outturn) was approx £6.5m.  So for 7 years + 3 year option = £65,000,000.",
    "tenderPeriod": {
      "endDate": "2025-09-02T12:00:00+01:00"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "85121240",
      "scheme": "CPV",
      "description": "ENT or audiologist services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "written"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "Conform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS). IQIPs accreditation must be achieved (or demonstrate willingness to achieve accreditation within 18 months of contract award)."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-NHS-QNX",
      "name": "NHS Sussex Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "Lewes",
        "postalCode": "BN7 2FZ",
        "countryName": "United Kingdom",
        "streetAddress": "Sackville House, Brooks Close"
      },
      "details": {
        "url": "https://www.sussex.ics.nhs.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "QNX",
        "scheme": "GB-NHS",
        "legalName": "NHS Sussex Integrated Care Board"
      },
      "contactPoint": {
        "url": "https://atamis-1928.my.site.com/s/Welcome",
        "name": "Andrew Elliott",
        "email": "aelliott1@nhs.net"
      }
    },
    {
      "id": "GB-FTS-106693",
      "name": "NHS Sussex Integrated Care Board",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Lewes",
        "postalCode": "BN7 2FZ",
        "countryName": "United Kingdom",
        "streetAddress": "Sackville House, Brooks Close"
      },
      "details": {
        "url": "https://www.sussex.ics.nhs.uk/"
      },
      "identifier": {
        "legalName": "NHS Sussex Integrated Care Board"
      }
    },
    {
      "id": "GB-FTS-12688",
      "name": "NHS England",
      "roles": [
        "mediationBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "SE1 6LH",
        "countryName": "United Kingdom",
        "streetAddress": "Skipton House, 80 London Road"
      },
      "details": {
        "url": "https://www.england.nhs.uk/"
      },
      "identifier": {
        "legalName": "NHS England"
      }
    }
  ],
  "language": "en",
  "description": "This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act (2023) do not apply to this award.",
  "initiationType": "tender"
}
11 Apr 2025 · 014614-2025 · planning
{
  "id": "014614-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-04-11T13:25:42+01:00",
  "ocid": "ocds-h6vhtk-05017d",
  "buyer": {
    "id": "GB-NHS-QNX",
    "name": "NHS Sussex Integrated Care Board"
  },
  "tender": {
    "id": "ocds-h6vhtk-05017d",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "NHS Sussex is seeking information regarding the provision of community hearing aids services in Sussex, having taken the decision to maintain the multi-provider model.  \nIt is anticipated that the new service will be procured via a  standard NHS contract with a contract duration of initially seven years plus the option to extend by a further three years, commencing 1 April 2026 with the aim of ensuring individuals with hearing impairments have access to a high-quality, efficient community hearing aids service that is delivered near their homes, with short waiting times and a high level of responsiveness to the needs of local communities. \nAn RFI questionnaire is available at: https://atamis-1928.my.salesforce-sites.com/?searchtype=Projects\nThe purpose of the RFI Questionnaire is to gauge market interest, feedback via the RFI response form and provide the ICB with valuable information to help update and improve the current service specification.\nWe request you complete your response and return it via our E-Tendering Portal no later than midday on Friday 2 May 2025.\nIn addition to this RFI, NHS Sussex will be conducting a Provider Engagement event from 10-11am on Monday 28 April 2025. Within that event we will talk through the main proposed changes and the session will include an opportunity for providers to ask questions of the commissioners. The event will take place via MS Teams. In order to book your place, please complete and return Section 2 of this document (market engagement questionnaire) and include the names, roles and contact details of persons in your organisation who you would like to be invited via https://healthfamily.force.com/s/Welcome by no later than Thursday 24 April 2025 at 12pm (Noon)."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The service is for patients within the NHS Sussex ICB area, comprising East Sussex, West Sussex and Brighton & Hove."
        },
        "deliveryAddresses": [
          {
            "region": "UKJ2"
          }
        ]
      }
    ],
    "title": "Community Hearing Aids service 2025 RFI",
    "value": {
      "amount": 65000000,
      "currency": "GBP"
    },
    "status": "planned",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "NHS Sussex is seeking information regarding the provision of community hearing aids services in Sussex, having taken the decision to maintain the multi-provider model.  \nIt is anticipated that the new service will be procured via a  standard NHS contract with a contract duration of initially seven years plus the option to extend by a further three years, commencing 1 April 2026 with the aim of ensuring individuals with hearing impairments have access to a high-quality, efficient community hearing aids service that is delivered near their homes, with short waiting times and a high level of responsiveness to the needs of local communities. \nAn RFI questionnaire is available at: https://atamis-1928.my.salesforce-sites.com/?searchtype=Projects\nThe purpose of the RFI Questionnaire is to gauge market interest, feedback via the RFI response form and provide the ICB with valuable information to help update and improve the current service specification.\nWe request you complete your response and return it via our E-Tendering Portal no later than midday on Friday 2 May 2025.\nIn addition to this RFI, NHS Sussex will be conducting a Provider Engagement event from 10-11am on Monday 28 April 2025. Within that event we will talk through the main proposed changes and the session will include an opportunity for providers to ask questions of the commissioners. The event will take place via MS Teams. In order to book your place, please complete and return Section 2 of this document (market engagement questionnaire) and include the names, roles and contact details of persons in your organisation who you would like to be invited via https://healthfamily.force.com/s/Welcome by no later than Thursday 24 April 2025 at 12pm (Noon).",
    "communication": {
      "futureNoticeDate": "2025-06-01T00:00:00+01:00"
    },
    "classification": {
      "id": "85100000",
      "scheme": "CPV",
      "description": "Health services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-NHS-QNX",
      "name": "NHS Sussex Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ2",
        "locality": "Lewes",
        "postalCode": "BN7 2FZ",
        "countryName": "United Kingdom",
        "streetAddress": "Sackville House, Brooks Close"
      },
      "details": {
        "url": "https://www.sussex.ics.nhs.uk/",
        "buyerProfile": "https://www.sussex.ics.nhs.uk/",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "QNX",
        "scheme": "GB-NHS",
        "legalName": "NHS Sussex Integrated Care Board"
      },
      "contactPoint": {
        "url": "https://atamis-1928.my.salesforce-sites.com/?searchtype=Projects",
        "email": "aelliott1@nhs.net"
      }
    }
  ],
  "language": "en",
  "description": "This Request for Information (RFI) process is designed to help the Commissioner to form a view of the best way to commission the service and is not the beginning of a Tender exercise.\nA Tender advertisement may be issued at the appropriate time, if required, should the Commissioner consider that the optimum route to commission the service is through a procurement process.\nYour feedback at this point will not have a bearing on any future Tender submissions you may wish to offer later, should the Commissioner undertake a procurement for this service. You\nwill not be disadvantaged if you choose not to respond to this RFI, but it will be helpful to understand your views at this early stage, so you are encouraged to respond as fully as you can.\nInterested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from\nthe home page, available on the following link: https://health-family.force.com/s/Welcome.\nOnce you have found the opportunity (via the search function, using the title or reference number), to gain full access to the Request for Information (RFI) document, you will need to\nclick on 'Register interest' - this will take you to the log-in page.\nIf you are not already registered on the system, you will need to do so before gaining full access to the documentation and to be able to submit your response through Atamis.\nThank you for taking the time to provide us with your insight.",
  "initiationType": "tender"
}