Find a TenderAwarded
Published 11 Apr 2025, 13:25 BST

Official UK procurement notice

Community hearing aids service for age-related hearing loss - C378303

Official notice

Authority: NHS SUSSEX INTEGRATED CARE BOARD (Central government)

ServicesOpen procedure
Published estimate£65,000,000exc. VAT
Submissions closed 2 Sept 2025awarded 19 Dec 2025
Awarded to Audiological Science Limited +3 more4 awards

What is being bought

Published requirement description

NHS Sussex has awarded this contract to suitably qualified and experienced providers for the delivery of community-based hearing aid services for adults aged 55 and over. Eligible providers have been accredited to deliver services as part of an AQP multi-provider model. Successful providers have been awarded contracts via Provider Selection Regime Direct Award Process B.

No minimum activity is guaranteed for accredited providers - each provider's participation depends on patient choice and referral volume.

Individual Provider contracts will be zero value and any payments made will be based on activity performed.

The annual service value total for all current AQP Providers (23/24 outturn) was approx £6.5m. So, for 7 years + 3 year option = £65,000,000.

CPV: ENT or audiologist services · Hearing aids

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: South East · Patients within NHS Sussex ICB geographic footprint.
Extensions: This contract has a 7 year (84 month) initial term. The Commissioner at its sole discretion can extend this contract for up to an additional period of up to 3 years (36 additional months). The Commissioner reserves the right to further extend the contract beyond the 10-year maximum duration subject to: a. The requirements of Provider Selection Regime Process B. b. Re-confirmation of an applicant's accreditation status.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published sub-criteria (1)
  • Patient choice: 100%
Published award criteria (2)
  • Patient choice: 100
  • Price: 0
Conditions of participation1
  • Suitability

    Conform to the recognised quality assurance tool Improving Quality In Physiological Diagnostic Services (IQIPS). IQIPs accreditation must be achieved (or demonstrate willingness to achieve accreditation within 18 months of contract award).

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
11 Apr 2025, 13:25 BST
Last source update
22 Jan 2026, 15:31 GMT
Award evaluation window
2 Sept 2025 – …
Authority reference
C378303
FTS notice number
2026/S 000-005871
Classification (CPV)
ENT or audiologist servicesHearing aids
Delivery area
South East (UKJ2)
Official registry OCID
ocds-h6vhtk-05017d Find a Tender

Publisher note: This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award. Award Decision Makers: Deputy Chief Delivery and Strategy Officer, Director of Strategic Commissioning, NHS Sussex ICB Conflicts of Interest: No conflicts of interest have been identified in the awarding of this contract.

How it was run

Official notice
Submission deadline
2 Sept 2025, 12:00 BST
Submission channel
{"written"}
Accepted languages
en
Bids opened
2 Sept 2025, 12:15 BST

Timeline

1 Jun 2025 → 22 Jan 2026 · 4 dates
  1. Next notice expected
    1 Jun 2025, 00:00 BST
  2. Submission deadline
    2 Sept 2025, 12:00 BST
  3. Bids opened
    2 Sept 2025, 12:15 BST
  4. Notice published276 days ago
    22 Jan 2026, 15:31 GMT

Notice history

4 events · 4 releases on Find a Tender · since 7 Aug 2025
  1. Status changed to active
    7 Aug 2025, 14:55 BST
  2. Procurement method changed
    7 Aug 2025, 14:55 BST
  3. Deadline published: 2 Sept 2025, 12:00 BST
    7 Aug 2025, 14:55 BST
  4. Status changed to complete
    22 Jan 2026, 15:31 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineDate of submission · II.1.42 Sept 202515 Sept 2025+13 d

Submission date for bids has been changed from 2nd September 2025 at 12pm (Noon) to 15th September 2025 at 12pm (Noon). These changes will affect the following sections: II.1.4 II.2.4 IV.2.2 IV.2.7

Routine re-releases (4)
  • 2025-04: 1 release · 11 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 4
Awarded value Not summedeach provider’s award repeats the list or panel total
Bids received 4
Contracts signed 4latest 19 Dec 2025
Awarded toValueDateStatus
Audiological Science LimitedSME£1 †—Awarded
Modality LLPSME£1 †—Awarded
Scrivens Limited£1 †—Awarded
Specsavers Optical Superstores Limited£1 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids———

Contracting authority & participating public bodies

NHS Sussex Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth GB-NHS: QNX Sackville House, Brooks Close, Lewes, South East, BN7 2FZContact name, email Published organisation website ↗

Dispute resolution & review bodies

Bidders & participating suppliers

4 commercial parties on the notice
  • Audiological Science LtdAwarded supplierGB-COH: 09109538 20 Falkland Avenue, London, London, N3 1QR
  • Modality LLPAwarded supplierGB-COH: OC422179 Granville House, 2 Tettenhall Road, Wolverhampton, West Midlands, WV1 4SB
  • Scrivens LtdAwarded supplierGB-COH: 00377588 Scrivens House, 60 Islington Row, Middleway, Birmingham, West Midlands, B15 1PH
  • Specsavers Optical Superstores LimitedAwarded supplierGB-NHS: 01721624 Forum 6, Solent Business Park, Whiteley, Hampshire, South East, PO15 7PA

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria