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Find a TenderAwarded without competitionContract details notice
Published 14 Sept 2026, 15:10 BST

Official UK procurement notice

Communication tool/engagement facilitator for outstanding charges to reduce resident debt

Authority: The District Council of Folkestone and Hythe (Local council)

Below threshold - without competition
Sectors: Business Services & Consultancy (79) Delivery: South East (UKJ44)
Awarded value £18,000published contract · exc. VAT
Awarded 30 Apr 2026no call for competition
Awarded to VOICESCAPE LIMITED

What is being bought

Published requirement description

Voicescape are a communication tool/engagement facilitator. They automatically call out and do nudges for debt areas such as upcoming reminders, summonses and aged debt across both Council Tax and Corporate Debt teams.

The lotProcurement structure

single lot · no lot value published
Lot #1Lot 1Awarded
Delivery: South East
79000000 Business services: law, marketing, consulting, recruitment, printing and security

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - without competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award — no call for competition
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
14 Sept 2026, 15:10 BST
Last source update
14 Sept 2026, 15:10 BST
Authority reference
FH2605190
Latest notice
Contract details notice (UK7)
Delivery area
South East (UKJ44)
Official registry OCID
ocds-h6vhtk-06f961

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Awards 1
Awarded value £18,0001 contract exc. VAT
Contracts signed 1latest 30 Apr 2026
Awarded toValueDateStatus
VOICESCAPE LIMITEDSME——Awarded

Contracts

  • Contract 1 · VOICESCAPE LIMITEDSME

    Signed
    30 Apr 2026
    Value
    £18,000
    Period
    1 May 2026 — 30 Apr 2027 · up to 30 Apr 2030 with extensions
    Status
    active
    Extensions
    Further 3 x 12 months periods

Notice history

1 event · 1 release on Find a Tender
  1. Contract details notice published
    14 Sept 2026, 15:10 BSTUK7

Contracting authority & participating public bodies

The District Council of Folkestone and Hythe

Contracting authorityPublic authority - sub-central government GB-PPON: PHJN-7589-LMHY Civic Centre, Castle Hill Avenue, Folkestone, South East, CT20 2QY [email protected]
View buyer profile →

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender