Find a TenderAwarded
Published 21 Feb 2025, 08:46 GMT

Official UK procurement notice

Communal Cleaning, Bulk Waste Collection and Japanese Knotweed Services Framework

Official notice

Authority: The Hyde Group (Public body)·Consortium: 2 public authorities

Framework agreement6 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£200,000,000total for 6 lots · framework ceiling, not attributable revenue
Submissions closed 25 Apr 2025awarded 1 Nov 2025
Lots 6see the lot list below

What is being bought6 lots · detail below

Published requirement description

Lot 1 - Communal Cleaning Services (inc Window Cleaning Services) to be performed in four Regions. Region 1 - London, Region 2 - Kent, Region 3 - South, Region 4 - North. Lot 2 - Bulk Waste Collection Services to be performed in four regions. Region 1 - London, Region 2 - Kent, Region 3 - South, Region 4 - North. Lot 3 - Japanese Knotweed Services (one call off contract covering all four regions)

CPV: Accommodation, building and window cleaning services · Cleaning services · Household-refuse collection services · Refuse collection services · Weed-clearance services · Weed-killing services

How this framework works

From the published notice
Places
up to 15 suppliers · 8 bids received (0.5 per place) · 8 appointed

Lots and requirements (6)Procurement structure

6 lots · 3 with a published value · evaluation weights differ by lot
Lot #1Communal Cleaning and Window CleaningRenewalPublished value£14,119,000

Provision of Communal Cleaning and Window Cleaning Services as set out in the relevant documents comprising the ITT document pack.

Any Lot and Region values £ stated on the basis of a proposed 3 year contract are indicative

Area 1 £5.7m

Area 2 £4.5m

Area 3 £2.9m

Area 4 £800k

Delivery: UK · As stated in the ITT documents
Extensions: Hyde option to extend the call off contract(s) by 2 years at Hyde's discretion subject to ongoing operational requirementsVariant bids: not allowed
Lot #2Waste Collection ServicesRenewalPublished value£3,475,000

Provision of Waste Collection Services as set out in the relevant documents comprising the ITT document pack.

Any Lot and Region values £ stated on the basis of a proposed 3 year contract are indicative

Area 1 £1.3M

Area 2 £880k

Area 3 £917k

Area 4 £315k

Delivery: UK · As stated in the tender documents
Extensions: Hyde option to extend the call off contract(s) for an additional two years at Hyde's discretion subject to ongoing operational requirementsVariant bids: not allowed
Lot #3Japanese Knotweed ServicesRenewalPublished value£90,000

Provision of Japanese Knotweed Services as set out in the relevant documents comprising the ITT document pack.

Any Lot and Region values £ stated on the basis of a proposed 3 year contract are indicative

Area 1

Area 2

Area 3

Area 4

Delivery: UK · As stated in the tender documents
Extensions: Hyde option to extend the call off contract(s) for an additional 2 years at Hyde's discretion subject to ongoing operational requirementsVariant bids: not allowed
Lot #4Communal Cleaning Services (Including Window Cleaning Services)CancelledLot estimate not published

Lot 1 - Communal Cleaning Services (Inc Window Cleaning) The Total framework value is £200,000,000. The Lot 1 Contract Value is £14,118,874. The Lot 1 Call Off Contract is awarded to Pinnacle FM Ltd for Regions 1,2,3 & 4. The following contractors are appointed to Lot 1 of the framework in the following ranked positions. Pinnacle FM Ltd - 1st, Just Ask Estate Services - 2nd, Cleanscapes Ltd - 3rd. Additional information: Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations can access and use Hyde's Cleaning, Bulk Waste Collection and Japanese Knotweed Services Framework. Further information on who can use the framework can be found by following this link www.nationalframeworkpartnership.co.uk ↗ Go to the Frequently Asked Questions Section to click on Who can Use NFP? to access the following: Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations, can access and benefit from Hyde's frameworks. If your organisation falls under UK procurement legislation, you are eligible to use our frameworks. The list below covers all current and future contracting authorities:. www.ons.gov.uk/economy/nationalacco… ↗ Housing associations, including registered social landlords Councils, including county councils, district councils, county borough councils, community councils, London borough councils, unitary councils, metropolitan councils, parish councils Ministerial and non-ministerial government departments Executive agencies of the government and other subsidiary bodies Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs All non-Crown Status Government Companies wholly or partly owned by central government departments and their subsidiaries Assembly Sponsored Public Bodies (ASPBs) Police forces - this includes Police Forces and Special Police Forces in the UK, Police and Crime Commissioners, Police Authorities, and other relevant legislation for the constituent parts of the United Kingdom, for their respective rights and interests. Fire and rescue services Ambulance services Maritime and coastguard agency services NHS bodies: NHS Authorities and Trusts, Clinical commissioning groups Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities Hospices National Parks Third sector and charities Local Enterprise Partnerships Citizens advice bodies Other Public Bodies and Public corporations and their subsidiary bodies sponsored by Central Government Departments that are not covered by named categories in this list Public financial bodies or institutions Public pension funds, Central banks, Civil service bodies, including public sector buying organisations. All new bodies created which fall within the criteria or as listed on nationalframeworkpartnership.co.uk

Delivery: UK · UNITED KINGDOM
Lot #5Bulk Waste Collection ServicesCancelledLot estimate not published

Bulk Waste Collection Services under Lot 2 of the framework. The Total Framework Value is £200,000. The total contract value is £3.475,000. The call off contract is awarded to Pinnacle FM Ltd for regions 1,2,3 & 4. The following contractors are appointed to Lot 2 of the framework in the following ranked positions. Pinnacle FM Ltd -1st, Just Ask Estate Services - 2nd, Any Junk Limited - 3rd, Acorn Environmental Services Limited - 4th, Rigford Ltd - 5th, Cleanscapes Limited - 6th and Countrystyle Recycling Ltd - 7th. Additional information: Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations can access and use Hyde's Cleaning, Bulk Waste Collection and Japanese Knotweed Services Framework. Further information on who can use the framework can be found by following this link www.nationalframeworkpartnership.co.uk ↗ Go to the Frequently Asked Questions Section to click on Who can Use NFP? to access the following: Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations, can access and benefit from Hyde's frameworks. If your organisation falls under UK procurement legislation, you are eligible to use our frameworks. The list below covers all current and future contracting authorities:. www.ons.gov.uk/economy/nationalacco… ↗ Housing associations, including registered social landlords Councils, including county councils, district councils, county borough councils, community councils, London borough councils, unitary councils, metropolitan councils, parish councils Ministerial and non-ministerial government departments Executive agencies of the government and other subsidiary bodies Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs All non-Crown Status Government Companies wholly or partly owned by central government departments and their subsidiaries Assembly Sponsored Public Bodies (ASPBs) Police forces - this includes Police Forces and Special Police Forces in the UK, Police and Crime Commissioners, Police Authorities, and other relevant legislation for the constituent parts of the United Kingdom, for their respective rights and interests. Fire and rescue services Ambulance services Maritime and coastguard agency services NHS bodies: NHS Authorities and Trusts, Clinical commissioning groups Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities Hospices National Parks Third sector and charities Local Enterprise Partnerships Citizens advice bodies Other Public Bodies and Public corporations and their subsidiary bodies sponsored by Central Government Departments that are not covered by named categories in this list Public financial bodies or institutions Public pension funds, Central banks, Civil service bodies, including public sector buying organisations. All new bodies created which fall within the criteria or as listed on nationalframeworkpartnership.co.uk

Delivery: UK · UNITED KINGDOM
Lot #6Japanese Knotweed ServicesCancelledLot estimate not published

Provision of Japanese Knotweed Services under Lot 3 of the framework. The Total Framework value is £200,000,000. The Lot 3 contract value is £90,000. The call off contract is awarded to Cleanscapes Limited. The following contractors appointed to Lot 3 in their ranked positions are: Cleanscapes Limited - 1st and Japanese Knotweed Services - 2nd. Additional information: Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations can access and use Hyde's Cleaning, Bulk Waste Collection and Japanese Knotweed Services Framework. Further information on who can use the framework can be found by following this link www.nationalframeworkpartnership.co.uk ↗ Go to the Frequently Asked Questions Section to click on Who can Use NFP? to access the following: Any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations, can access and benefit from Hyde's frameworks. If your organisation falls under UK procurement legislation, you are eligible to use our frameworks. The list below covers all current and future contracting authorities:. www.ons.gov.uk/economy/nationalacco… ↗ Housing associations, including registered social landlords Councils, including county councils, district councils, county borough councils, community councils, London borough councils, unitary councils, metropolitan councils, parish councils Ministerial and non-ministerial government departments Executive agencies of the government and other subsidiary bodies Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs All non-Crown Status Government Companies wholly or partly owned by central government departments and their subsidiaries Assembly Sponsored Public Bodies (ASPBs) Police forces - this includes Police Forces and Special Police Forces in the UK, Police and Crime Commissioners, Police Authorities, and other relevant legislation for the constituent parts of the United Kingdom, for their respective rights and interests. Fire and rescue services Ambulance services Maritime and coastguard agency services NHS bodies: NHS Authorities and Trusts, Clinical commissioning groups Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities Hospices National Parks Third sector and charities Local Enterprise Partnerships Citizens advice bodies Other Public Bodies and Public corporations and their subsidiary bodies sponsored by Central Government Departments that are not covered by named categories in this list Public financial bodies or institutions Public pension funds, Central banks, Civil service bodies, including public sector buying organisations. All new bodies created which fall within the criteria or as listed on nationalframeworkpartnership.co.uk

Delivery: UK · UNITED KINGDOM

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Conditions of participation3
  • Suitability

    As stated and set out in the ITT document pack and all associated supporting documents and attached policies.

  • Economic & financial standing

    As stated in the relevant ITT documents

    Minimum: As stated in the relevant ITT documents
  • Technical & professional ability

    As stated in the relevant ITT documents

    Minimum: As stated in the relevant ITT documents
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 10–30 points depending on the lot; most lots put it at 10 points.
  • “Communal Cleaning, Bulk Waste Collection and Japanese Knotweed…” is a framework: the contest is a place on its panel, up to 15 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
21 Feb 2025, 08:46 GMT
Last source update
7 Nov 2025, 13:33 GMT
Award evaluation window
25 Apr 2025 – …
FTS notice number
2025/S 000-072047
Classification (CPV)
Accommodation, building and window cleaning servicesCleaning servicesHousehold-refuse collection servicesRefuse collection servicesWeed-clearance servicesWeed-killing services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04e5cb Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

As stated and set out in the ITT document pack and all associated supporting documents and attached policies.

Publisher note: Hyde's framework is open to any UK-based public sector body, including local authorities, NHS trusts, housing associations, educational institutions, emergency services, and charitable organisations can access and use Hyde's Cleaning, Bulk Waste Collection & Japanese Knotweed Services Framework. Further information on who can use the framework can be found by following this link https://www.nationalframeworkpartnership.co.uk Go to the Frequently Asked Questions Section to click on Who can Use NFP? To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=992586887 GO Reference: GO-2025117-PRO-33150078

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Appointment period ends
25 Apr 2025, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
25 Apr 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

25 Apr 2025 → 7 Nov 2025 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    25 Apr 2025, 12:00 BST
  2. Bids opened
    25 Apr 2025, 12:00 BST
  3. Bids must remain valid until368 days ago
    24 Oct 2025, 23:59 BST
  4. Notice published354 days ago
    7 Nov 2025, 13:33 GMT

Notice history

2 events · 4 releases on Find a Tender · since 7 Nov 2025
  1. Status changed to complete
    7 Nov 2025, 13:33 GMT
  2. Buyer details updated
    7 Nov 2025, 13:33 GMT
Published amendments (2 · 0 deadline changes)
WhenWhatBeforeAfterShift
—Textii.1.4 · II—For the avoidance of doubt this Corrigendum Notice is issued to confirm the following points: Framework Duration – The proposed framework will have a term of four years. Framework Utilisation – The proposed framework shall be open to all public sector bodies as detailed in the tender documents.
—Text1.3 Communication · i.1—On Tuesday 8th April 2025 Hyde Housing Association Limited will be moving from the Mercell portal to the Delta eSourcing procurement portal To respond to this opportunity continue participation in this tender, please click here: https://www.delta-esourcing.com/respond/TEVZDP4U3C If you experience any technical difficulties from accessing the above url, then please contact the Delta eSourcing Helpd…

For the avoidance of doubt this Corrigendum Notice is issued to confirm the following points: Framework Duration – The proposed framework will have a term of four years. Framework Utilisation – The proposed framework shall be open to all public sector bodies as detailed in the tender documents.

On Tuesday 8th April 2025 Hyde Housing Association Limited will be moving from the Mercell portal to the Delta eSourcing procurement portal To respond to this opportunity continue participation in this tender, please click here: https://www.delta-esourcing.com/respond/TEVZDP4U3C If you experience any technical difficulties from accessing the above url, then please contact the Delta eSourcing Helpd…

Routine re-releases (4)
  • 2025-02: 1 release · 21 Feb 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 8admitted to the panel · see the list ↓
Bids received 82 from SMEs
Contracts signed 1latest 1 Nov 2025

1 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Communal Cleaning, Bulk Waste Collection and Japanese Knotweed Services Framework

    Signed
    1 Nov 2025
    Value
    £17,773,874
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8bids · 8 electronic · 8 from abroad2——

Contracting authority & participating public bodies

2 public bodies on the notice

Hyde Housing Association Ltd

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities IP18195R 30 Park Street, London, UK, SE1 9EQContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body LondonContact email, phone
  • The Royal Courts of JusticeReview body London

Framework contractors & participating bidders

8 commercial parties on the notice
  • Acorn Environmental LimitedFramework contractor1816463 Riverside, Wandle Trading Estate, Mitcham, London, CR4 4HWContact email, phone
  • Any Junk LimitedFramework contractor05166059 9 Felsham Road, London, London, SW15 1AXContact email, phone
  • Cleanscapes LimitedFramework contractor06868508 Coles Lane, Okley, South East, RH5 5HWContact email, phone
  • Countrystyle Recycling LimitedFramework contractor05103813 Ridham Dock Road, Ridham, Sittingbourne, South East, ME9 8SRContact email, phone
  • Japanese Knotweed LimitedFramework contractor07428170 Unit 13A Belbins Business Park, Cupernham Lane, Romsey, South East, SO51 7JFContact email, phone
  • Just Ask Estate Services LimitedFramework contractor5956392 Unit 4, Wintersells Business Park, Wintersells Road, West Byfleet, Surrey, South East, KT14 7LFContact email, phone
  • Pinnacle FM LtdFramework contractor01040529 8th Floor, Holborn Tower, 137 - 144 High Holborn, London, London, WC1V 6PLContact email, phone
  • Rigford LtdFramework contractor09897346 255 Green Lanes, Palmers Green,, London, London, N13 4XEContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.