Collections System Replacement · UK public procurement notice

Official notice

Authority: Student Loans Company (Central government)

ServicesAward procedure without prior publication of a call for competition

Sectors: IT Services & Software (72) Delivery: Scotland (UKM8)

Awarded value£3,326,080published contract · exc. VAT

Awarded 18 Feb 2022no call for competition

Awarded to Pegasystems Limited

What is being bought

Published requirement description

The Buyer may use the Supplier Software for the purposes of collecting arrears from the Buyer's customers who have been issued with a student loan or grant by the Buyer.

CPV: Software-related services

The lotProcurement structure

single lot · no lot value published

Lot #1SLC is seeking to procure products and services that provide an effective collection…Awarded

SLC is seeking to procure products and services that provide an effective collection and customer management system with the latest functionality required to deliver collection strategies and facilitate better targeting of age, value and other risk factors.

Compliant customers meeting their repayment obligations account for 64.52% of the loan books value. Customers who do not need to repay as they are still in study or have earnings below the threshold account for 28.02% of the loan books value. The remaining 7.46% of the loan book relates to customers who have been identified as either not repaying when they should be and/or customers in arrears.

Delivery: Scotland

Extensions: The Call-off Contract can be extended by the Buyer by mutual agreement for 2 period(s) of up to 12 months each.

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 25 Feb 2022, 10:54 GMT
Last source update: 25 Feb 2022, 10:54 GMT
Authority reference: 2021-TR-0014
FTS notice number: 2022/S 000-005254
Classification (CPV): Software-related services
Delivery area: Scotland (UKM8)
Official registry OCID: ocds-h6vhtk-031b22 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: This procurement was carried out through CCS GCloud 12 framework (RM1557.12) and in accordance with the 6-step buying process CCS guidance.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £3,326,0801 contract exc. VAT

Bids received 3

Contracts signed 1latest 18 Feb 2022

Awarded to	Value	Date	Status
Pegasystems LimitedCollections System Replacement and Optimisation	£3,326,080 †	—	Awarded

Contracts

Collections System Replacement and Optimisation · Pegasystems Limited
Signed
18 Feb 2022
Value
£3,326,080
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
3bids	—	—	—

Contracting authority & participating public bodies

STUDENT LOANS COMPANY LIMITED

Contracting authorityCentral GovernmentBody governed by public lawEducation 100 Bothwell Street, GLASGOW, Scotland, G27JDContact name, email, phone

Dispute resolution & review bodies

Royal Courts of JusticeReview body London

Bidders & participating suppliers

1 commercial party on the notice

Pegasystems LimitedAwarded supplier Reading, South East

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.