Official UK procurement notice
Closing the Gap 2: Hospital to Home
Authority: Reading Borough Council (Local council)
What is being bought
Published requirement descriptionThe Hospital to Home service aims to support any Reading resident aged 18+ who requires additional support when being discharged from local hospitals. The primary focus of the service is to facilitate a safe transition back home, minimising hospital readmissions and enabling people to continue living at home independently. People will be supported for a maximum of 6 weeks with both visits and telephone calls to support their emotional wellbeing, support with relevant practical tasks and signposting them to other services when appropriate
CPV: Other community, social and personal services · Social work and related services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£294,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lot awarding rule: 100% Quality (social value included)
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Below threshold
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 24 Apr 2025, 09:38 BST
- Last source update
- 27 Jul 2026, 10:15 BST
- Authority reference
RBC 00002249- FTS notice number
2025/S 000-016667- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0506aeFind a Tender
How it was run
Official notice- Submission deadline
- 3 Jun 2025, 11:00 BST
- Clarification deadline
- 28 May 2025, 00:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
all submissions must be via Reading Borough Council's In-Tend portal at in-tendhost.co.uk/readingbc/aspx/Home ↗
Timeline
24 Apr 2025 → 27 Jul 2026 · 5 dates- Tender notice published24 Apr 2025, 09:38 BST
- Clarification questions by28 May 2025, 00:59 BST
- Submission deadline3 Jun 2025, 11:00 BST
- Contract starts358 days ago1 Nov 2025
- Latest notice published90 days ago27 Jul 2026, 10:15 BST
Notice history
5 events · 3 releases on Find a Tender · since 24 Apr 2025- Tender notice published24 Apr 2025, 09:38 BSTUK4
- Contract award notice published8 Aug 2025, 11:51 BSTUK6
- Status changed to complete8 Aug 2025, 11:51 BST
- Contract signature expected1 Sept 2025, 23:59 BSTscheduled
- Contract details notice published27 Jul 2026, 10:15 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| AGE UK BERKSHIREVCSEClosing the Gap 2 Hospital to Home Service1 Nov 2025 – 31 Oct 2028 · up to 31 Oct 2030Extensions: 2 years | £294,000 | 7 Aug 2025 | Awarded |
Contracts
Contract 1 · AGE UK BERKSHIREVCSE
- Signed
- 1 Nov 2025
- Value
- £294,000
- Period
- 1 Nov 2025 – 31 Oct 2028 · up to 31 Oct 2030 with extensions
- Status
- active
- Extensions
- +2
11 agreed KPIs: Number of Clients Supported per Month · Average time from hospital discharge to first contact · Number of support hours delivered …
- Number of Clients Supported per Month, To include number of referrals received per month, number accepted, number declined (and reason for declining) and clients carried forward.
- Average time from hospital discharge to first contact
- Number of support hours delivered
- Number of referrals received from other areas (Hospitals, Adult Social Care, GPs, self-referrals
- Provide details of clients successfully signposted to additional services (including ASC, OT, community groups, etc)
- Client satisfaction rate
- Reduction in hospital readmission rate within 6 weeks (based on the time the client is supported by Age UK)
- Improvement in client confidence and independence - measured via pre/post support surveys or qualitative feedback i.e. case studies
- Number of visits/types of support offered to individuals accessing the service
- : Number of volunteers recruited and retained and total number of volunteer hours available
- Percentage of staff/volunteers completing mandatory training (Safeguarding, GDPR, etc.)
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders · 14 at stage one | 1 | 1 | — |
Who bid
- wonAGE UK BERKSHIREVCSE · South East England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- AGE UK BERKSHIREAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications all submissions must be via Reading Borough Council's In-Tend portal at https://in-tendhost.co.uk/readingbc/aspx/Home
- Signed contract
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender