Cleaning & Housekeeping Services for Bedded Rehabilitation Units

The provision of cleaning and housekeeping services to two community rehabilitation bedded units based in Yate (Skylark) and Thornbury (Henderson). Skylark has 30 single bedrooms each with ensuite and showers, 2 large lounge areas for patients and approx 12 other rooms, being used by staff for storage, staff rooms and toilets. By the end of May 2025, all the carpet flooring in the 30 ensuite bedrooms will have replaced with vinyl, the remainder of the flooring throughout the unit is carpet, apart from toilets and bathroom. Henderson has 19 single bedrooms with ensuite and showers, 2 assisted bathrooms (although will be changing to storage areas in the coming months) a dining room, lounge area and approx 10 other rooms being used by staff for storage, staff rooms and toilets. The carpet flooring within the 19 bedrooms is due to be replaced with vinyl between the end of May 2025 and mid-August 2025. The provision of cleaning and housekeeping service requirements are as follows: · To provide a fully compliant and competent cleaning and housekeeping service to both Henderson and Skylark rehabilitation units. · Ensure the teams are fully staffed 365 days a year. · Providing appropriate cover for holidays. · Provide appropriate cover within 2 hours of staff calling in sick or other reasons of non-attendance. · Ensure contract has suitable supervision and management time to conduct audits and attend contract meetings. · Provide a deep cleaning service within 4 hours of being informed. All cleans to conform to NHS Cleaning Standards 2025. · Provision of cleaning consumables as detailed in the Exclusion and Provider Responsibilities Further detail can be found in the service specification documents included.