TenderlineUK
Procurement Intelligence
Search
Find a TenderAwardedContract performance notice
Published 10 Mar 2025, 15:46 GMT

Official UK procurement notice

Cleaning and Security Services Charter Walk Shopping Centre, Burnley

Official notice

Authority: Burnley Borough Council (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Business Services & Consultancy (79)Cleaning & Environmental Services (90) Delivery: North West (UKD)
Published estimate£4,008,000≈ £815k / year · £4,008,000 inc. VAT41.3% above published estimate
Submissions closed 15 Apr 2025awarded 8 Jul 2025
Awarded to Adept Corporate Services
Contract term 4 yrs 11 moends 30 Apr 2030 · up to 30 Apr 2032 with extensions · starts 19 May 2025

What is being bought

Published requirement description

Tenders are invited from organisation that have the resources, ability and sufficient capacity to carry out the joint provision of cleaning and security services at Charter Walk Shopping Centre, Burnley. The successful bidder will be expected to deliver high-quality services that ensure a safe, clean, and welcoming environment for all visitors and tenants.

The proposed Contract period is expected to commence in May 2025. The initial contract period will be for 5 years with the option for 1 + 1 year extensions (from 2030) at the Council's discretion. The contract will involve the TUPE transfer of the two existing dual service managers, ten security officers and nine cleaning operatives. The procurement documents are available at www.the-chest.org.uk ↗ ref DN766316. Tenders should be submitted via the Chest prior to the submission deadline.

For transparency, the official start date was 01/09/25 and end date 31/08/30 +1+1

The contract was signed on 03/02/26

  • The authority expects to re-tender this requirement around 1 Mar 2032, 23:59 GMT.

CPV: Cleaning services · Security services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrs 11 moSMEPublished value£4,008,000
Contract period: 19 May 2025 – 30 Apr 2030 (4 yrs 11 mo) · up to 30 Apr 2032 with extensionsValue: £4,008,000 exc. VAT · £4,008,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: The initial contract period will be for 5 years with the option for 1 + 1 year extensions (from 2030) at the Council's discretion.
79710000 Security services90910000 Cleaning services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 75%Price: 25%
Published sub-criteria (2)
  • Quality: 75%
  • Cost: 25%
Published award criteria (2)
  • Cost
  • Quality
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Mar 2032
First published
10 Mar 2025, 15:46 GMT
Last source update
18 Aug 2026, 11:23 BST
Award evaluation window
Submission end – 2 May 2025
Authority reference
CW04
FTS notice number
2025/S 000-008576
Latest notice
Contract performance notice (UK9)
Classification (CPV)
Cleaning servicesSecurity services
Delivery area
North West (UKD)
Official registry OCID
ocds-h6vhtk-04eb23 Find a Tender

How it was run

Official notice
Submission deadline
15 Apr 2025, 15:00 BST
Clarification deadline
8 Apr 2025, 23:59 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.the-chest.org.uk ↗ ref DN766316

Timeline

10 Mar 2025 → 18 Aug 2026 · 8 dates
  1. Tender notice published
    10 Mar 2025, 15:46 GMT
  2. Clarification questions by
    8 Apr 2025, 23:59 BST
  3. Submission deadline
    15 Apr 2025, 15:00 BST
  4. Award decision expected by
    2 May 2025, 23:59 BST
  5. Contract starts
    19 May 2025, 00:00 BST
  6. Assessment summaries sent
    8 Jul 2025, 00:00 BST
  7. Standstill ends
    18 Jul 2025, 23:59 BST
  8. Latest notice published65 days ago
    18 Aug 2026, 11:23 BST

Notice history

6 events · 4 releases on Find a Tender · since 10 Mar 2025
  1. Tender notice published
    10 Mar 2025, 15:46 GMT
    UK4
  2. Contract award notice published
    8 Jul 2025, 14:58 BST
    UK6
  3. Status changed to complete
    8 Jul 2025, 14:58 BST
  4. Contract signature expected
    31 Jul 2025, 23:59 BST
    scheduled
  5. Contract details notice published
    24 Jul 2026, 10:21 BST
    UK7
  6. Contract performance notice published
    18 Aug 2026, 11:23 BST
    UK9
Routine re-releases (4)
  • 2025-03: 1 release · 10 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,719,6581 award exc. VAT
Bids received 11 from SMEs
Named bidders 1published on the award notice
Contracts signed 1latest 3 Feb 2026
Awarded toValueDateStatus
Adept Corporate ServicesSME31 Jul 2025 – 31 Jul 2030 · up to 31 Jul 2032Extensions: 5 year contract +1 + 1 year extensions£4,719,6588 Jul 2025Awarded

Contracts

  • Cleaning and Security Services Charter Walk Shopping Centre, Burnley · Adept Corporate ServicesSME

    Signed
    3 Feb 2026
    Value
    £4,719,658
    Period
    3 Feb 2026 – 31 Aug 2030 · up to 31 Aug 2032 with extensions
    Status
    active
    Extensions
    A period of 5 years from 1 September 2025 (and as may be extended in accordance with clause 3 of the contract). Subject to performance and with the agreement of both parties, could continue to be supplied for a further period of 1 + 1 years.
    3 agreed KPIs: B2. Daily Audits completed and actioned · E2. Daily Management Checks · H7. All Team Members to receive ACT training (refreshed annually)
    • B2. Daily Audits completed and actioned
    • E2. Daily Management Checks
    • H7. All Team Members to receive ACT training (refreshed annually)
    • Approaching target - performance is close to meeting the KPI B2. Daily Audits completed and actioned · to 31 Jul 2026
    • Approaching target - performance is close to meeting the KPI E2. Daily Management Checks · to 31 Jul 2026
    • Good - performance is meeting or exceeding the KPI H7. All Team Members to receive ACT training (refreshed annually) · to 31 Jul 2026

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 38 at stage one10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Burnley Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PXCG-1649-DCLV Town Hall, Manchester Rd, Burnley, North West, BB119SAContact email

Bidders & participating suppliers

1 commercial party on the notice
  • ADEPT CORPORATE SERVICES LIMITEDAwarded supplierGB-COH: 10545482GB-PPON: PPDZ-7733-BBVX Suite 1 Bonded Warehouse, Manchester, North West, M3 4APContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract performance notice contractContract performance noticeUK9Contract performance notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender