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Claims Handling & Litigation Services

Buyer: Network Rail Infrastructure Ltd →

Participate on networkrail.bravosolution.co.uk ↗External submission platform

BuyerNetwork Rail Infrastructure Ltd
StatusClosed
Deadline10 Jan 2025
ValueValue not published
Published18 Dec 2024

What is being bought

Introduction/Description This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process. Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways). Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services. The Scope of Services Network Rail operates a devolved model whereby the organisation is divided into 5 regions – Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place. The services will cover: · Claims management for insurance and non-insurance claims · Litigation services, including pre-litigation investigations, dispute resolution and representation · Legal advisory services related to claims · Administrative support and reporting associated with claims handling The anticipated services will include (but not limited to): · Public Liability claims, · Property Owners Liability claims; and · Employers Liability claims · third-party property damage claims · personal injury claims · first-party property damage recoveries · litigation services

Delivery location

UK

Categories

Insurance claims adjustment services 66518300Insurance claims adjustment services 66518300

Lot details

Lot 1

Introduction/Description This Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process. Network Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways). Network Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services. The Scope of Services Network Rail operates a devolved model whereby the organisation is divided into 5 regions – Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place. The services will cover: · Claims management for insurance and non-insurance claims · Litigation services, including pre-litigation investigations, dispute resolution and representation · Legal advisory services related to claims · Administrative support and reporting associated with claims handling The anticipated services will include (but not limited to): · Public Liability claims, · Property Owners Liability claims; and · Employers Liability claims · third-party property damage claims · personal injury claims · first-party property damage recoveries · litigation services Additional Information The Procurement process is expected to commence in early March 2025 (estimated). This PIN is for information purposes only; no tender documents are available at this stage. Interested suppliers are encouraged to express their interest for the forthcoming tender via the link below: https://forms.office.com/Pages/ResponsePage.aspx?id=4cMswn9dTU--A9WhWMyUCWxW-vQrfhVCsEtb2F2HVmpUNllHWllCMDMzRUpMVzA2T1lTNEZNTUYzUS4u Interested suppliers are required to express an interest for the Expression of Interest (EOI) by the 10 January 2025. Further details will be published in due course. This PIN does not constitute a call for competition. Any procurement process will be published via Network Rail’s e-tendering portal Bravosolutions. Interested suppliers are encouraged to register on the Bravosolutions portal in order to access the tender when it is live.

Statusactive

What is included

ItemCategoryQuantity
1Insurance claims adjustment servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 66. The category anchor is Insurance claims adjustment services (66518300); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 662,7583 median · 17.2 average (1,185 of 2,758 with a bid count)2.5 average (1,317 of 2,758 with named award suppliers)Not published
Same buyer661 median · 61 average (1 of 6 with a bid count)10 average (1 of 6 with named award suppliers)Not published
Delivery region: UK8935 median · 28.1 average (350 of 893 with a bid count)3.3 average (389 of 893 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementYes
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriasuitability
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

  • economicSelectionCriteria
  • technicalSelectionCriteria

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04c913
Latest release ID040748-2024
Latest release timestampWed Dec 18 2024 11:55:43 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusactive
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: end2025-01-10T23:30:00Z
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: start2025-03-31T13:00:00+01:00
Award period: endNot published
Submission method detailshttps://networkrail.bravosolution.co.uk/web/login.html
Submission languagesen
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source2
Awards in latest release0
Contracts in latest release0
Parties in latest release3

Notice history

DateEventReference
18 Dec 2024tender040748-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "id": "040748-2024",
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  "date": "2024-12-18T11:55:43Z",
  "ocid": "ocds-h6vhtk-04c913",
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        "description": "Introduction/Description\nThis Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process.\nNetwork Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways).\nNetwork Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services.\nThe Scope of Services\nNetwork Rail operates a devolved model whereby the organisation is divided into 5 regions – Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place.\nThe services will cover:\n· Claims management for insurance and non-insurance claims\n· Litigation services, including pre-litigation investigations, dispute resolution and representation\n· Legal advisory services related to claims\n· Administrative support and reporting associated with claims handling\nThe anticipated services will include (but not limited to):\n· Public Liability claims,\n· Property Owners Liability claims; and\n· Employers Liability claims\n· third-party property damage claims\n· personal injury claims\n· first-party property damage recoveries\n· litigation services\nAdditional Information\nThe Procurement process is expected to commence in early March 2025 (estimated). This PIN is for information purposes only; no tender documents are available at this stage. Interested suppliers are encouraged to express their interest for the forthcoming tender via the link below: \nhttps://forms.office.com/Pages/ResponsePage.aspx?id=4cMswn9dTU--A9WhWMyUCWxW-vQrfhVCsEtb2F2HVmpUNllHWllCMDMzRUpMVzA2T1lTNEZNTUYzUS4u\nInterested suppliers are required to express an interest for the Expression of Interest (EOI) by the 10 January 2025. Further details will be published in due course.\nThis PIN does not constitute a call for competition.\nAny procurement process will be published via Network Rail’s e-tendering portal Bravosolutions. Interested suppliers are encouraged to register on the Bravosolutions portal in order to access the tender when it is live.",
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Complete JSON history (1 releases)
18 Dec 2024 · 040748-2024 · tender
{
  "id": "040748-2024",
  "tag": [
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  "date": "2024-12-18T11:55:43Z",
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        "description": "Introduction/Description\nThis Prior Information Notice (PIN) is issued to inform potential suppliers of the forthcoming procurement for Claims Handling and Litigation Services. The purpose is to give early notification and engage with the market prior to the formal procurement process.\nNetwork Rail is striving to deliver a simpler, better, greener railway, as the industry transitions towards GBR (Great British Railways).\nNetwork Rail require a one-stop shop whereby both claims handling and litigation services are provided, however, the tendered model could involve a provider who can provide both claims handling and litigation services (firm of solicitors), or alternatively a TPA (third party administrator) dealing with the claims handling, teaming up with a provider of litigation services.\nThe Scope of Services\nNetwork Rail operates a devolved model whereby the organisation is divided into 5 regions – Wales & Western, Southern, North-western Central, Scotland and Eastern. However, the tender will not be split into lots for each region, therefore the successful tenderer will need to be able to provide national coverage, as the contract award will go to just a single tenderer, with there being no panel structure in place.\nThe services will cover:\n· Claims management for insurance and non-insurance claims\n· Litigation services, including pre-litigation investigations, dispute resolution and representation\n· Legal advisory services related to claims\n· Administrative support and reporting associated with claims handling\nThe anticipated services will include (but not limited to):\n· Public Liability claims,\n· Property Owners Liability claims; and\n· Employers Liability claims\n· third-party property damage claims\n· personal injury claims\n· first-party property damage recoveries\n· litigation services\nAdditional Information\nThe Procurement process is expected to commence in early March 2025 (estimated). This PIN is for information purposes only; no tender documents are available at this stage. Interested suppliers are encouraged to express their interest for the forthcoming tender via the link below: \nhttps://forms.office.com/Pages/ResponsePage.aspx?id=4cMswn9dTU--A9WhWMyUCWxW-vQrfhVCsEtb2F2HVmpUNllHWllCMDMzRUpMVzA2T1lTNEZNTUYzUS4u\nInterested suppliers are required to express an interest for the Expression of Interest (EOI) by the 10 January 2025. Further details will be published in due course.\nThis PIN does not constitute a call for competition.\nAny procurement process will be published via Network Rail’s e-tendering portal Bravosolutions. Interested suppliers are encouraged to register on the Bravosolutions portal in order to access the tender when it is live.",
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