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Official procurement procedure

Claims Handling and Litigation Services

Insurance claims adjustment services
UK
Official notice
Published value
£7,500,000
Submission deadline 28 Apr 2025, 13:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NETWORK RAIL INFRASTRUCTURE LIMITED: "Claims Handling and Litigation Services". Published status: active. Published value: £7,500,000. 1 published lot. Recorded submission deadline: 28 Apr 2025, 13:00 BST. See the official notice for participation instructions.
Contracting AuthorityNETWORK RAIL INFRASTRUCTURE LIMITEDScope & CategoriesNot publishedSubmission Window
Closed
28 Apr 2025, 13:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£7,500,000
Bidder Intelligence · Authority Profile: NETWORK RAIL INFRASTRUCTURE LIMITED
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NETWORK RAIL INFRASTRUCTURE LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.6Bids / Report
7.1% of reports have one bid
Supplier ConcentrationHigh Concentration
Transport for WalesTop vendor: 82.9% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 58 active published awards; 14 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Transport for Wales1 win£118,783,000
Oracle Corporation UK Limited2 wins£9,302,947
Xeiad Limited1 win£5,277,125
Informatica Software Ltd.1 win£2,994,872
Birmingham City Council1 win£1,800,000
Procedure terms
Contracting AuthorityNETWORK RAIL INFRASTRUCTURE LIMITED
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published3 Apr 2025, 15:19 BST
Last source update3 Apr 2025, 15:19 BST
Recurring procurementYes
ClassificationInsurance claims adjustment services
Delivery area
UK
OCIDocds-h6vhtk-04fba1
What is being bought
Network Rail (NR) has a requirement to re-tender the contract for the Claims Handling and Litigation Services, which covers the following areas: i. Claims administration (logging, portal management, investigation, liability assessment, resolution). ii. Compliance with Statutory Limitation periods and legal timeframes. iii. Litigation support for complex claims. iv. Digital claims management and data analytics. v. Regular performance reporting and audits. Further details are set out in Appendix E - Specification.
What changed
From the official release history
  1. Official notice release published
    3 Apr 2025, 15:19 BST
  2. Published value updated to £7,500,000
    1 Apr 2025, 17:10 BST
  3. Status changed to active
    1 Apr 2025, 17:10 BST
  4. Official notice release published
    1 Apr 2025, 17:10 BST
  5. Buyer information updated
    1 Apr 2025, 17:10 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published value£7,500,000
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    3 Apr 2025, 15:19 BST
  2. Submission deadline
    28 Apr 2025, 13:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

NETWORK RAIL INFRASTRUCTURE LIMITED

Contracting authority GB-PPON-PNZN-9524-VCQJ
View buyer profile
Documents (2)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published