Find a TenderAwarded
Published 12 Sept 2023, 10:33 BST

Official UK procurement notice

CivTech 7 - Challenge 7.11 - How can technology support Citizens Advice advisors to quickly deliver the best possible outcome for their clients using data & collective expertise?

Official notice

Authority: Citizens Advice Scotland (CAS)

ServicesOpen procedureSME suitableAccelerated
Awarded value£340,000published contract · exc. VAT
Awarded 24 May 2023
Awarded to Wyser Ltd

What is being bought

Published requirement description

Citizens Advice Scotland is part of the Citizens Advice network – you may be familiar with Citizens Advice Bureaux, an essential service situated in many communities across Scotland.

This Challenge will help CAB advisers offer high quality advice to as many people as possible, by providing a solution that will help them to record case information more easily and allow them to draw upon the experience of other advisers, through the wealth of data held within the network’s case management system.

Also, by improving personal data capture, CAS will be able to improve its ability to influence and campaign for change.

Please visit our website for information on CivTech and how to get involved:

www.civtech.scot/how-to-apply ↗

www.civtech.scot/selection-process ↗

CPV: Computer-related equipment · IT services: consulting, software development, Internet and support · Research and development services and related consultancy services

The lotProcurement structure

single lot · no lot value published
Lot #1CivTech’s mission is to drive daring and innovation in the public sector by…Awarded

CivTech’s mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people’s lives better – and in doing so create generations of sustainable, high growth businesses.

CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen.

Part of the Scottish Government’s Digital Directorate, CivTech’s approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better.

Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in.

The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you – whether you’re an individual, team or company – it’s an opportunity to take on a Challenge , solve it, and win contracts with a blue-chip public sector organisation. You’ll build a product, and a business to take it as far as possible. Because here’s the kicker: the Challenges we issue aren’t ‘single organisation’ problems – most exist worldwide.

In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage which runs from the 15th of August to the 2nd of September 2022, where they are then developed further [and for which participating applicants are paid]. The best go through to the Accelerator – a period of intensive work to create the solution, and through CivTech’s unique business workshop system, a business capable of taking the product to the world. The Accelerator Stage will run from the 3rd of October 2022 to the 28th of January 2023.

Please visit our website for information on CivTech and how to get involved:

www.civtech.scot/how-to-apply ↗

www.civtech.scot/selection-process ↗

Delivery: Scotland

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
12 Sept 2023, 10:33 BST
Last source update
12 Sept 2023, 10:33 BST
FTS notice number
2023/S 000-026895
Accelerated
Required due to project timescales
Classification (CPV)
Computer-related equipmentIT services: consulting, software development, Internet and supportResearch and development services and related consultancy services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-03fbed Find a Tender

Publisher note: Suppliers should ensure that they read all documentation attached to this tender opportunity (SC Ref:744443)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £340,0001 contract exc. VAT
Bids received 43 from SMEs
Contracts signed 1latest 24 May 2023
Awarded toValueDateStatus
Wyser LtdSME£340,000 †—Awarded

Contracts

  • Contract 026895-2023-1 · Wyser LtdSME

    Signed
    24 May 2023
    Value
    £340,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad3——

Contracting authority & participating public bodies

Citizens Advice Scotland (CAS)

Contracting authorityBody governed by public lawGeneral public services Broadside, Powderhall Road, Edinburgh, Scotland, EH7 4GBContact name, email, phone

Dispute resolution & review bodies

  • Edinburgh Sheriff CourtReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice
  • Wyser LtdAwarded supplier C/O Bevan Buckland Llp Ground Floor Cardigan House, Castle Court Swansea Enterprise Park,, Swansea, UK, SA7 9LAContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.