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Find a TenderAwarded without competitionContract details notice
Published 28 Mar 2025, 14:28 GMT

Official UK procurement notice

Civica WEB EDI Renewal and Software upgrade

Official notice

Authority: Business Services Organisation Procurement and Logistics Service (Central government)

Direct award
Sectors: IT Services & Software (72) Delivery: Northern Ireland (UKN)
Awarded value£135,779published award · exc. VAT
Awarded 20 Mar 2025no call for competition
Awarded to CIVICA UK LIMITED

What is being bought

Published requirement description

The Dental Web EDI System facilitates the submission of electronic claims by HSC Dentists across the internet in XML format to send to the new FPPS system (the backend payment processing system) and receive response from FPPS in EDIFACT format. BSO FPS currently receives 90% of all Dental claims via this method. It is a critical BSO application.

EDI is a two-way message broker system between each independent dental practice management system and BSO Dental payments system. This system processes in excess of

140,000 transactions per month. If this service fails, Dental practices will not be paid and the BSO will fail in its statutory obligations as well as suffering serious reputational damage.

The WebEDI application is written in VB6 and makes use of .NET Framework 2.0 C# components; both of these technologies are no longer supported. VB6 was out of support in 2008 and .NET Framework 2.0 was out of support in 2017. This currently means that no application changes can be made without first porting the application to supported technologies together with an ever-increasing risk that these out-of-date technologies could

be subject to cyber-attack. The continued use of an unsupported technology framework poses an increasing risk to the organisation.

This change is to migrate the WebEDI application to .NET 8 which will resolve the above concerns and minimise the risk of attack.

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: Northern Ireland
72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
28 Mar 2025, 14:28 GMT
Last source update
25 Apr 2025, 10:02 BST
Authority reference
DAC20033
FTS notice number
2025/S 000-016929
Latest notice
Contract details notice (UK7)
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-04fa1e Find a Tender
Why no open competition
Single Suppliers Intellectual Property Exclusive Rights
Published justification

BSO are seeking to rely on Schedule 5, Section 5, in relation to the public contract:

(a) due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required.

Civica, are the incumbent contractors and own the Intellectual Property Rights (IPR) on the software for Dental EDI web server in NI - they also provide this service for NHS England/Wales who use the same system.

How it was run

Official notice
Submission deadline
—

Timeline

8 Apr 2025 → 25 Apr 2025 · 2 dates
  1. Standstill ends
    8 Apr 2025, 23:59 BST
  2. Notice published
    25 Apr 2025, 10:02 BST

Notice history

4 events · 3 releases on Find a Tender · since 28 Mar 2025
  1. Transparency notice published
    28 Mar 2025, 14:28 GMT
    UK5
  2. Contract award notice published
    28 Mar 2025, 14:37 GMT
    UK6
  3. Contract signature expected
    9 Apr 2025, 23:59 BST
    scheduled
  4. Contract details notice published
    25 Apr 2025, 10:02 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £135,7791 award exc. VAT
Contracts signed 1latest 9 Apr 2025
Awarded toValueDateStatus
CIVICA UK LIMITED10 Apr 2025 – 31 Jan 2027£135,77920 Mar 2025Awarded

Contracts

  • Civica WEB EDI Renewal and Software upgrade · CIVICA UK LIMITED

    Signed
    9 Apr 2025
    Value
    £135,779
    Period
    10 Apr 2025 – 31 Mar 2027
    Status
    active

    No agreed KPIs: Not applicable

Contracting authority & participating public bodies

Regional Business Services Organisation, Procurement and Logistics Service

Contracting authorityPublic authority - central governmentNorthern Irish devolved regulations apply GB-PPON: PWNJ-1991-NGDW 77 Boucher Crescent, Belfast, Northern Ireland, BT12 6HUContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • CIVICA UK LIMITEDAwarded supplierGB-COH: 01628868GB-PPON: PCMJ-9641-QWWM Southbank Central, 30 Stamford Street, London, London, SE1 9LQContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender