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complete
Official procurement procedure
Civica Keystone Renewal 2026
Software programming and consultancy services
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: North Tyneside Borough Council: "Civica Keystone Renewal 2026". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | North Tyneside Borough Council | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: North Tyneside Borough Council
Market Analytics
Derived from OCDS awards & bid statistics
Published history for North Tyneside Borough Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
3.4Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 17 active published awards; 17 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNorth Tyneside Borough Council | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published1 Apr 2026, 14:59 BST | Last source update1 Apr 2026, 14:59 BST | Recurring procurementNot published |
ClassificationSoftware programming and consultancy services | ||
Delivery area | ||
OCIDocds-h6vhtk-067ae6 | ||
What is being bought
North Tyneside Council require an extension of the Civica product, Keystone manage compliance with building standards for council houses. Keystone is built on older technology and the expectation is that the overarching NEC product would replace this current service when this is ready.
What changed
From the official release history
- Status changed to complete
1 Apr 2026, 14:59 BST - Official notice release published
1 Apr 2026, 14:59 BST - Buyer information updated
1 Apr 2026, 14:59 BST
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcancelledPublished valueNot publishedNorth Tyneside Council have direct awarded through the Crown Commercial Services Vertical Applications Solutions Framework. Following the overarching NEC product as previously procured, the Authority needed to reprocure for an additional year with Keystone to ensure the product remains functional until the wider NEC product is ready for use.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
1 Apr 2026, 14:59 BST - Award active
Not published · Not published - Contract active
Signed 28 Feb 2026, 00:00 GMT · £36,948
Commercial outcome and competition
Awards Civica UK Limited Not published · Not published · active |
Contracts Contract £36,948 · signed 28 Feb 2026, 00:00 GMT · active |
Bid statistics bids: 1 (lot 1) |
Buyer and organisations in this procedure
North Tyneside Borough Council
Contracting authority GB-FTS-142747Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published
Planning and rationale
Planning budgetNot published |
No-engagement rationaleNot published |
Procedure rationaleNorth Tyneside Council intends to award a 12‑month extension to the existing Civica Keystone system, which provides essential functionality for managing building safety and compliance across the Council's housing stock. The current Keystone contract is due to expire on 27 February 2026.
Keystone is an incumbent, business‑critical system built on legacy technology. The Council's strategic plan is to transition this functionality to the NEC platform once that solution is fully ready for implementation. Procuring an alternative system for a short interim period would require significant implementation effort, data migration, configuration, and staff retraining, all of which would be disproportionate to the short contract duration and would not represent value for money.
A quotation has been obtained from Civica UK Ltd, the incumbent supplier, for a 12‑month extension of the existing service. Following a review of operational requirements and the planned migration to NEC, extending the current Keystone provision is the only viable option that ensures:
- continuity of statutory building safety and compliance functions
- avoidance of unnecessary implementation and transition costs
- protection of data integrity during the planned system migration
- uninterrupted service delivery to support the Council's housing responsibilities
On this basis, the Council has determined that extending the existing Keystone contract with Civica UK Ltd for a further 12 months represents the most appropriate, proportionate, and economically advantageous solution. The direct award is therefore justified to maintain continuity of service during the transition to the NEC product. |