Find a TenderAwardedContract details notice
Published 7 May 2025, 17:11 BST

Official UK procurement notice

Churchill Court Total Facilities Management

Official notice

Authority: London Borough of Bromley (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£27,000,000≈ £1.8m / year · £32,400,000 inc. VAT · 2 value updates16.3% above published estimate
Submissions closed 18 Jul 2025awarded 15 Oct 2025
Awarded to Ascot Services Uk Limited
Contract term 15 yrsends 1 Apr 2041 · up to 1 Apr 2041 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

The council has awarded a contract for Total Facilities Management Services at our Civic Centre at Churchill Court in Bromley. The Civic centre provides accommodation for 1600 members of staff and a number of third-party commercial tenants who occupy various parts of Phases 1, 2, 3 and 4 to which the Council are landlord.

The service is to include but not limited to:

Hard Facilities Management

Statutory compliance, planned maintenance and reactive repairs of building fabric, services & external areas.

Soft Facilities Management

Statutory compliance, Cleaning, waste management, washroom services, window cleaning, pest control, security and reception management.

Account Management

Day to day client management and reporting, planned maintenance scheduling, help desk, CAFM and site engineers.

CPV: Building and facilities management services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 15 yrsSMEPublished value£27,000,000
Contract period: 1 Apr 2026 – 1 Apr 2041 (15 yrs) · up to 1 Apr 2041 with extensionsValue: £27,000,000 exc. VAT · £32,400,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: Extension options published
Pre-qualification & selection criteria (PQQ)1
  • Technical & professional ability

    Bidders must have SFG20 Membership

    Bidders must be committed to the use of National Schedule of Rates for the purposes of agreeing cost of repairs and hold or commit to obtaining Silver Licence to MTC QS prior to the contract start date.

    Bidders must confirm and evidence they are registered on the Data Protection Public Register (ICO).

    Bidders must confirm their compliance with ISO 45001 Health and Safety management standard and you are registered as a Safe Contractor, or similar, with a SSIP Health and Safety accreditation scheme.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 60%
Published award criteria (2)
  • Quality: 1 - Knowledge and Experience 20% 2 - Contract Management 30% 3.1 - Service Delivery - PPM 10% 3.2 - Service Delivery - Repairs 10% 3.3 - Service Delivery - Helpdesk 10% 4 - Risk Management and Mitigation Strategy 15% 5 - Social Value 5%
  • Price
Conditions of participation1
  • Technical & professional ability

    Bidders must have SFG20 Membership

    Bidders must be committed to the use of National Schedule of Rates for the purposes of agreeing cost of repairs and hold or commit to obtaining Silver Licence to MTC QS prior to the contract start date.

    Bidders must confirm and evidence they are registered on the Data Protection Public Register (ICO).

    Bidders must confirm their compliance with ISO 45001 Health and Safety management standard and you are registered as a Safe Contractor, or similar, with a SSIP Health and Safety accreditation scheme.

What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
7 May 2025, 17:11 BST
Last source update
18 May 2026, 09:03 BST
Award evaluation window
Submission end – 16 Oct 2025
Authority reference
DN773877
FTS notice number
2025/S 000-034498
Latest notice
Contract details notice (UK7)
Classification (CPV)
Building and facilities management services
Delivery area
London (UKI6)
Official registry OCID
ocds-h6vhtk-050e37 Find a Tender
Review and risk notes
Risks

Sections of the current building are unoccupied, these may, during the contract become live, for use either by the Council or a leased to a 3rd party.

The Council may undertake internal re-structuring during the lifetime of this contract, which may include some outsourcing. Options for this have been included within the tender pack, but as yet this is a known, known risk.

Any unknown risk, as yet to be establish may require an alteration by CCN to this arrangement, including but not limited to staff restructuring or reallocation of building use.

How it was run

Official notice
Submission deadline
18 Jul 2025, 12:00 BST
Clarification deadline
11 Jul 2025, 12:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted through www.londontenders.org ↗

Timeline

7 May 2025 → 18 May 2026 · 11 dates
  1. Planning notice published
    7 May 2025, 17:11 BST
  2. Market engagement
    21 May 2025, 23:59 BST

    Potential Bidders are invited to a Meet The Buyer Event at the Council's offices on the 22nd or 23rd May. The Council will hold a Meet the Buyer Event to enable interested parties to come to site for a short presentation, time for questions and then a short tour of areas of the site. During the tender, the Council will offer further, full site visits.

    The events are detailed below:

    Thursday 22nd May 2025, 2.30pm - 4.30pm

    or

    Friday 23rd May 2025, 9.30am - 11.30am

    Location: Council Chamber. Bromley Civic Centre, Churchill Court, 2 Westmoreland Road, Bromley. Kent. BR1 1AS

    Bidders will need to complete the forms attached to the Expression of Interest event within www.londontenders.org ↗

    Bidders also have the option to respond and express an interest in the tender without attending either supplier day.

  3. Next notice expected
    6 Jun 2025, 23:59 BST
  4. Tender notice published
    23 Jun 2025, 16:32 BST
  5. Clarification questions by
    11 Jul 2025, 12:00 BST
  6. Submission deadline
    18 Jul 2025, 12:00 BST
  7. Award decision expected by372 days ago
    16 Oct 2025, 23:59 BST
  8. Assessment summaries sent354 days ago
    4 Nov 2025
  9. Standstill ends344 days ago
    13 Nov 2025, 23:59 GMT
  10. Contract starts206 days ago
    1 Apr 2026, 00:00 BST
  11. Latest notice published158 days ago
    18 May 2026, 09:03 BST

Notice history

11 events · 5 releases on Find a Tender · since 7 May 2025
  1. Preliminary market engagement notice published
    7 May 2025, 17:11 BST
    UK2
  2. Pipeline notice published
    22 May 2025, 10:07 BST
    UK1
  3. Status changed to planned
    22 May 2025, 10:07 BST
  4. Tender notice published
    23 Jun 2025, 16:32 BST
    UK4
  5. Status changed to active
    23 Jun 2025, 16:32 BST
  6. Procurement method changed
    23 Jun 2025, 16:32 BST
  7. Deadline published: 18 Jul 2025, 12:00 BST
    23 Jun 2025, 16:32 BST
  8. Contract award notice published
    4 Nov 2025, 11:55 GMT
    UK6
  9. Status changed to complete
    4 Nov 2025, 11:55 GMT
  10. Contract signature expected
    17 Nov 2025, 23:59 GMT
    scheduled
  11. Contract details notice published
    18 May 2026, 09:03 BST
    UK7
Routine re-releases (5)
  • 2025-05: 2 releases · 7 May 2025, 22 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £31,402,0951 award exc. VAT
Bids received 62 from SMEs
Named bidders 6published on the award notice
Contracts signed 1latest 8 Apr 2026
Awarded toValueDateStatus
Ascot Services Uk LimitedSME1 Apr 2026 – 31 Mar 2036 · up to 1 Apr 2041Extensions: A formal extension option of five years on the same terms.£31,402,09515 Oct 2025Awarded

Contracts

  • Contract 1 · Ascot Services Uk LimitedSME

    Signed
    8 Apr 2026
    Value
    £31,402,095
    Period
    8 Apr 2026 – 31 Mar 2036 · up to 1 Apr 2041 with extensions
    Status
    active
    Extensions
    A formal extension option of five years on the same terms.
    3 agreed KPIs: Emergency Requests Rectified · Ensure all statutory compliance, testing and certification carried out in line with Regulatory requirements · Ensure there is no reactive breach to security
    • Emergency Requests Rectified, 100% compliance with all emergency requests rectified within 4 hours.
    • Ensure all statutory compliance, testing and certification carried out in line with Regulatory requirements, 100% of all statutory PPMs both Hard and Soft to be carried out in line with defined programme.
    • Ensure there is no reactive breach to security, Ensure that access to the Premises is limited to authorised persons, that all visitors are logged into the system and have an appropriate pass. Response to emergency alarms and incidents in adherence to assignment instructions.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders · 9 at stage one20—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

London Borough of Bromley

Contracting authorityPublic authority - sub-central government GB-PPON: PBBG-1282-YCXD Bromley Civic Centre, Churchill Court, 2 Westmoreland Road, Bromley, London, BR1 1DPContact name, email

Bidders & participating suppliers

6 commercial parties on the notice · 1 awarded
  • ASCOT SERVICES UK LIMITEDAwarded supplierGB-COH: 04778608GB-PPON: PHMC-7589-MWGQ Kestrel House Gibfield Park Avenue, Manchester, North West, M46 0SUContact email
  • BAM FM LIMITEDBidder / tendererGB-COH: SC190053GB-PPON: PWXW-4259-YCZR Kelvin House, Stepps, Scotland, G33 6FB
  • CBRE Managed ServicesBidder / tendererGB-COH: 1799580GB-PPON: PWRJ-8952-YYJD 61 Southwark street, London, London, SE1 0HL
  • CONISTON FM LTDBidder / tendererGB-COH: 14941354GB-PPON: PXNN-1674-LWWX Collingwood House Schooner Court, Dartford, South East, DA2 6QQ
  • GROSVENOR FACILITIES MANAGEMENT LIMITEDBidder / tendererGB-COH: 03089465GB-PPON: PBLM-5925-XBPM 4 Greengate, Cardale Park, Harrogate, Yorkshire & Humber, HG3 1GY
  • PARETO FACILITIES MANAGEMENT LIMITEDBidder / tendererGB-COH: 09070750GB-PPON: PPNZ-6514-GLTN R+ Building, Reading, South East, RG1 1AZ

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender