Find a TenderAwardedContract details notice
Published 29 Sept 2025, 16:05 BST

Official UK procurement notice

Christian Action Housing Association - Concierge and Security Services

Official notice

Authority: Christian Action (Enfield) Housing Association Ltd (Housing)

ServicesCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£2,100,000≈ £700k / year · £2,100,000 inc. VAT4.8% below published estimate
Submissions closed 12 Dec 2025awarded 9 Feb 2026
Awarded to Chase Services Group Ltd
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

The scope of the Contract is the provision of Concierge and Security Services at specific CAHA supported schemes.

Full details of the schemes and the Services required are contained in the Specification as set out in Appendix 1 of the ITT document.

The Contract is expected to commence in April 2026.

The Contract will last for an initial period of 3 years, with an option to extend at CAHA’s discretion for a further 1 year, and 1 additional year, giving a total potential maximum term of 5 years.

The stated estimated value is for the initial 3 year contract period.

  • How the procedure runs: The procedure will consist of the following stages: Stage 1 – Procurement Specific Questionnaire (deadline for submission - 12.00 on 24/10/2025) Bidders must complete and submit the Procurement Specific Questionnaire (PSQ) . The PSQ sets out the conditions of participation for this procurement and will consist of: •Pass/fail questions •Information only questions •Scored questions The PSQ will used to determine each Bidder’s eligibility and suitability to perform the Contract. The top 5 scoring Bidders in Stage 1 will be shortlisted to Stage 2 Invitation to Tender. Stage 2 – Invitation to Tender Stage (deadline for submission 12/12/2025) The Invitation to Tender (ITT) Stage will be used to evaluate each Bidders detailed proposal to deliver the Contract and will consist of: •Quality evaluation •Pricing evaluation Only short listed Bidders are required to complete and submit the ITT document. The ITT document is made available at the PSQ stage for information only and to enable Bidders to gain an understanding of the ITT process should they be short listed. Please do not complete or submit the ITT document at the PSQ stage. This tender is being administered on behalf of Christian Action Housing Association by Clarity Procurement Solutions Limited.

CPV: Security services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£2,100,000
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £2,100,000 exc. VAT · £2,100,000 inc. VAT
Eligibility: SME eligible
Extensions: The Contract will last for an initial period of 3 years, with an option to extend at CAHA’s discretion for a further 1 year, and 1 additional year, giving a total potential maximum term of 5 years.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As set out in the tender documents

  • Technical & professional ability

    As set out in the tender document

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 45%Price: 50%Social value: 5%
Published sub-criteria (5)
  • Services Delivery: 20%
  • Contract Management: 12.5%
  • Customer Care: 12.5%
  • Pricing: 50%
  • Social Value: 5%
Published award criteria (5)
  • Services Delivery
  • Contract Management
  • Customer Care
  • Social Value
  • Pricing
Conditions of participation2
  • Economic & financial standing

    As set out in the tender documents

  • Technical & professional ability

    As set out in the tender document

What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
29 Sept 2025, 16:05 BST
Last source update
17 Apr 2026, 07:10 BST
Award evaluation window
Submission end – 9 Feb 2026
Authority reference
CAHA/CSS/2025
FTS notice number
2025/S 000-060631
Latest notice
Contract details notice (UK7)
Classification (CPV)
Security services
Delivery area
London (UKI54)
Official registry OCID
ocds-h6vhtk-05a451 Find a Tender
How it runs

The procedure will consist of the following stages:

Stage 1 – Procurement Specific Questionnaire (deadline for submission - 12.00 on 24/10/2025)

Bidders must complete and submit the Procurement Specific Questionnaire (PSQ) . The PSQ sets out the conditions of participation for this procurement and will consist of:

•Pass/fail questions

•Information only questions

•Scored questions

The PSQ will used to determine each Bidder’s eligibility and suitability to perform the Contract.

The top 5 scoring Bidders in Stage 1 will be shortlisted to Stage 2 Invitation to Tender.

Stage 2 – Invitation to Tender Stage (deadline for submission 12/12/2025)

The Invitation to Tender (ITT) Stage will be used to evaluate each Bidders detailed proposal to deliver the Contract and will consist of:

•Quality evaluation

•Pricing evaluation

Only short listed Bidders are required to complete and submit the ITT document. The ITT document is made available at the PSQ stage for information only and to enable Bidders to gain an understanding of the ITT process should they be short listed.

Please do not complete or submit the ITT document at the PSQ stage.

This tender is being administered on behalf of Christian Action Housing Association by Clarity Procurement Solutions Limited.

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
12 Dec 2025, 12:00 GMT
Clarification deadline
5 Dec 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Sept 2025 → 17 Apr 2026 · 8 dates
  1. Tender notice published387 days ago
    29 Sept 2025, 16:05 BST
  2. Clarification questions by320 days ago
    5 Dec 2025, 12:00 GMT
  3. Submission deadline313 days ago
    12 Dec 2025, 12:00 GMT
  4. Award decision expected by253 days ago
    9 Feb 2026, 23:59 GMT
  5. Assessment summaries sent245 days ago
    18 Feb 2026
  6. Standstill ends235 days ago
    27 Feb 2026, 23:59 GMT
  7. Contract starts203 days ago
    1 Apr 2026, 00:00 BST
  8. Latest notice published187 days ago
    17 Apr 2026, 07:10 BST

Notice history

5 events · 3 releases on Find a Tender · since 29 Sept 2025
  1. Tender notice published
    29 Sept 2025, 16:05 BST
    UK4
  2. Contract award notice published
    18 Feb 2026, 16:07 GMT
    UK6
  3. Status changed to complete
    18 Feb 2026, 16:07 GMT
  4. Contract signature expected
    3 Mar 2026, 23:59 GMT
    scheduled
  5. Contract details notice published
    17 Apr 2026, 07:10 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £2,000,0001 award inc. VAT; no net value published
Bids received 54 from SMEs
Contracts signed 1latest 15 Apr 2026
Awarded toValueDateStatus
Chase Services Group LtdSME1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: The Contract will last for an initial period of 3 years, with an option to extend at CAHA’s discretion for a further 1 year, and 1 additional year, giving a total potential maximum term of 5 years.£2,000,000 inc. VAT9 Feb 2026Awarded

Contracts

  • Contract 1 · Chase Services Group LtdSME

    Signed
    15 Apr 2026
    Value
    £2,000,000 inc. VAT
    Period
    7 May 2026 – 6 May 2029 · up to 6 May 2031 with extensions
    Status
    active
    Extensions
    The Contract will last for an initial period of 3 years, with an option to extend at CAHA’s discretion for a further 1 year, and 1 additional year, giving a total potential maximum term of 5 years.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5final-stage tenders · 47 at stage one40—

Contracting authority & participating public bodies

Christian Action (Enfield) Housing Association Ltd

Contracting authorityPublic authority - sub-central government GB-PPON: PYWM-4131-CWVH Benedict House, 61 Island Centre Way, Enfield, London, London, EN3 6GSContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Chase Services Group LtdAwarded supplierGB-COH: 08987610 250A High Road, Ilford, London, IG1 1YSContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender