Official UK procurement notice
Children and Families Support Services Open Framework
Authority: London Borough of Hackney (Local council)
What is being bought4 lots · detail below
Published requirement descriptionThe Children and Families Support Services Open Framework provides structured, quality-assured interventions like mentoring, parenting assessments, and crisis support.
CPV: Social work and related services
How this framework works
From the published notice- Type
- Closed framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Framework period
- 4 yrs · up to 5 yrs from 2 Nov 2026
- Supplier levy on call-offs (max %)
- not applicable
Published description of the framework
Call offs using mini competition or direct award.
Lots and requirements (4)Procurement structure
4 lots · all with a published value · a supplier may bid for at most 1 and win at most 1 of them · evaluation weights differ by lotEvery one of these 4 lots carries the same published figure, £1,450,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Positive / Structured ActivitiesRenewalceiling above
One-to-one support to promote confidence, engagement, and emotional wellbeing.
- Economic & financial standing
Technical ability conditions of participation are detailed below
- Technical & professional ability
Providers will need to demonstrate that they meet qualifying conditions in order to be considered for a place on the Framework. These will include and are not limited to the following:
Currently delivering the same or similar services - this should be a pass / fail.
Providers who are not already delivering similar services or an established organisation will be disqualified and their bid not accessed any further.
Able to provide 2 references of similar contracts
Further details of additional conditions pertaining to each lot are detailed in the online Pre Qualification Supplier Questionnaire(PSQ)'
Lot #2Specialist Mentoring SupportRenewalceiling above
Focused, targeted mentoring delivered by specialist staff to achieve specific, measurable goals for children and young people.
- Economic & financial standing
Technical ability conditions of participation below
- Technical & professional ability
Providers will need to demonstrate that they meet qualifying conditions in order to be considered for a place on the Framework. These will include and are not limited to the following:
ALL LOTS (1 to 4)
Experience providers: Currently delivering the same or similar services
Able to provide details of 2 references
LOT 3 only All staff responsible for producing assessment reports for Lot 3 must be Qualified Social Workers and/or Qualified Educational Psychologists with a minimum of 5 years experience
Further details of additional conditions pertaining to each lot are detailed in the online Procurement Qualification Supplier Questionnaire(PSQ)'
Lot #3Community-Based Parenting AssessmentsRenewalceiling above
Intensive family assessments conducted within the community or sometimes referred to as "reverse residential assessments," often mandated by the courts.
- Economic & financial standing
Technical ability conditions of participation detailed below
- Technical & professional ability
Providers will need to demonstrate that they meet qualifying conditions in order to be considered for a place on the Framework. These will include and are not limited to the following:
ALL LOTS (1 to 4)
Experience providers: Currently delivering the same or similar services
Able to provide details of 2 references
LOT 3 only All staff responsible for producing assessment reports for Lot 3 must be Qualified Social Workers and/or Qualified Educational Psychologists with a minimum of 5 years experience
Further details of additional conditions pertaining to each lot are detailed in the online Pre Qualification Supplier Questionnaire(PSQ)'
Lot #4Crisis Intervention and Specialist SupportRenewalceiling above
Quick, intensive responses for children and families facing an urgent need or high risk (e.g., nurses, restraint-trained support workers).
- Economic & financial standing
Technical ability conditions of participation see below
- Technical & professional ability
Providers will need to demonstrate that they meet qualifying conditions in order to be considered for a place on the Framework. These will include and are not limited to the following:
ALL LOTS (1 to 4)
Experience providers: Currently delivering the same or similar services
Able to provide details of 2 references
LOT 3 only All staff responsible for producing assessment reports for Lot 3 must be Qualified Social Workers and/or Qualified Educational Psychologists with a minimum of 5 years experience
Further details of additional conditions pertaining to each lot are detailed in the online Pre Qualification Supplier Questionnaire(PSQ)'
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Split |
|---|---|---|---|
| 1 · Positive / Structured Activities | 70% | 30% | |
| 2 · Specialist Mentoring Support | 70% | 30% | |
| 3 · Community-Based Parenting Assessments | 70% | 30% | |
| 4 · Crisis Intervention and Specialist Support | 100% | — |
- Price carries 30 points on every lot: a 10% discount moves about 3 points.
- “Children and Families Support Services Open Framework” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 29 Oct 2025, 13:55 GMT
- Last source update
- 18 Jun 2026, 09:40 BST
- Award evaluation window
- Submission end – 6 Oct 2026
- Authority reference
DN795269- FTS notice number
2026/S 000-056277- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05d647Find a Tender
How it was run
Official notice- Appointment period ends
- 31 Jul 2026, 12:00 BST
- Clarification deadline
- 24 Jul 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
- call-off levy · not applicable
Timeline
29 Oct 2025 → 2 Nov 2026 · 9 dates- Planning notice published356 days ago29 Oct 2025, 13:55 GMT
- Market engagement159 days ago14 May 2026, 23:59 BST
The London Borough of Hackney's Children and Families service, which is preparing for the forthcoming Support Services Framework for children, young people, and families, invites interested organisations from the voluntary, community, and independent sectors to attend a 'Pre-Tender Market Engagement' virtual event on 14th May 2026.
Virtual Event Details
- Date: Thursday, 14th May 2026
- Time: 9:30 am to 11:00 am
- Purpose: This event will be an opportunity for us to update providers on developments with the re-commissioning of the services and for them to ask any questions.
- The event will be held over the Google Meets Platform.
To register attendees for the pre-tender event, interested organisations should submit their email addresses. This can be done either through the portal's messaging function or by emailing [email protected] with the subject line:"Support Services Framework - Pre-tender Event".
- Tender notice published127 days ago15 Jun 2026, 15:13 BST
- Latest notice published124 days ago18 Jun 2026, 09:40 BST
- Next notice expected113 days ago29 Jun 2026, 23:59 BST
- Clarification questions by88 days ago24 Jul 2026, 12:00 BST
- Admission / appointment period ends81 days ago · period end, not a bid countdown31 Jul 2026, 12:00 BST
- Award decision expected by14 days ago6 Oct 2026, 23:59 BST
- Today20 Oct 2026
- Contract startsin 12 days2 Nov 2026
Notice history
11 events · 5 releases on Find a Tender · since 29 Oct 2025- Preliminary market engagement notice published29 Oct 2025, 13:55 GMTUK2
- Pipeline notice published5 Jan 2026, 15:51 GMTUK1
- Status changed to planned5 Jan 2026, 15:51 GMT
- Preliminary market engagement notice published7 May 2026, 12:18 BSTUK2
- Tender notice published15 Jun 2026, 15:13 BSTUK4
- Status changed to active15 Jun 2026, 15:13 BST
- Procurement method changed15 Jun 2026, 15:13 BST
- Deadline published: 31 Jul 2026, 00:00 BST15 Jun 2026, 15:13 BST
- Tender notice published18 Jun 2026, 09:40 BSTUK4
- Published value updated to £5,800,00018 Jun 2026, 09:40 BSTwas £2,500,000
- Deadline moved to 31 Jul 2026, 12:00 BST18 Jun 2026, 09:40 BST+1 days · was 31 Jul 2026, 00:00 BST
Published amendments (2)
**Market Engagement Update May 2026** This notice serves as an update to a previously published Pre engagement market notice. The London Borough of Hackney's Children and Families service, which is preparing for the forthcoming Support Services Framework for children, young people, and families, invites interested organisations from the voluntary, community, and independent sectors to attend a 'Pr…
The award criteria for Lot 3 and 4 were not showing correctly. These have been amended now. Also, contract value for each Lot has been amended as it was showing incorrectly previously.
Routine re-releases (5)
- 2026-01: 1 release · 5 Jan 2026
- 2025-10: 1 release · 29 Oct 2025
Contracting authority & participating public bodies
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender