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AwardedFind a Tender · award

Cemetery & Crematorium Administration System

Buyer: The Mayor and Commonalty and Citizens of the City of London →

BuyerThe Mayor and Commonalty and Citizens of the City of London
StatusAwarded
DeadlineNot published
ValueValue not published
Published27 May 2025

What is being bought

The City of London went to tender for a contract duration of 5 years with an option to extend for an additional 2 years. ​​The City of London Cemetery and Crematorium is a major burial and cremation facility for Northeast London and part of Southwest Essex and is visited by around 250,000 people annually. Each year the City of London Cemetery and Crematorium carries out around 900 earth burials and 2600 cremations a year. ​​The current burial and cremation administration system is used to record and manage burials and cremations. It has outlived its effectiveness due to the limited updates to the system. Hosted on the City of London network, this system frequently experiences crashes, lacks integration with other cemetery systems, and is outdated. Consequently, it fails to meet user requirements. The Cemetery also still relies on hand-drawn maps dating back to when the cemetery was first opened in 1856. ​The Cemetery requires an end-to-end admin management system that is fully integrated with GIS mapping. This system should serve as the single source of truth and seamlessly link customer accounts and databases. Furthermore, the Cemetery is interested in acquiring a system capable of integrating with the City’s finance systems. This will ensure a streamlined and efficient operation, enhancing the overall management of the Cemetery.

Delivery location

UK

Categories

Database software package 48611000Software copyright consultancy services 79121100IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

This contract was procured via an Open FTS procedure. ​​The City of London Cemetery and Crematorium is a major burial and cremation facility for Northeast London and part of Southwest Essex and is visited by around 250,000 people annually. Each year the City of London Cemetery and Crematorium carries out around 900 earth burials and 2600 cremations a year. ​​The current burial and cremation administration system is used to record and manage burials and cremations. It has outlived its effectiveness due to the limited updates to the system. Hosted on the City of London network, this system frequently experiences crashes, lacks integration with other cemetery systems, and is outdated. Consequently, it fails to meet user requirements. The Cemetery also still relies on hand-drawn maps dating back to when the cemetery was first opened in 1856. ​The Cemetery requires an end-to-end admin management system that is fully integrated with GIS mapping. This system should serve as the single source of truth and seamlessly link customer accounts and databases. Furthermore, the Cemetery is interested in acquiring a system capable of integrating with the City’s finance systems. This will ensure a streamlined and efficient operation, enhancing the overall management of the Cemetery.

Statuscancelled

Award criteria
Technical — 55
Responsible Procurement — 15
Commercial — 30
price — 55/15/30

What is included

ItemCategoryQuantity
1Database software package, Software copyright consultancy servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Database software package (48611000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,487 of 6,836 with a bid count)1.7 average (2,926 of 6,836 with named award suppliers)Not published
Same buyer212 median · 12 average (1 of 2 with a bid count)1 average (1 of 2 with named award suppliers)Not published
Delivery region: UK1,8922 median · 22.7 average (611 of 1,892 with a bid count)3 average (731 of 1,892 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Cemetery & Crematorium Administration System

Statusactive
Value£337,035

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-047c00
Latest release ID027661-2025
Latest release timestampTue May 27 2025 10:32:23 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release4

Notice history

DateEventReference
27 May 2025award, contract027661-2025
9 Jul 2024tender020953-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "027661-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 5,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 5,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-05-27T11:32:23+01:00",
  "ocid": "ocds-h6vhtk-047c00",
  "buyer": {
    "id": "GB-FTS-139337",
    "name": "The Mayor and Commonalty and Citizens of the City of London"
  },
  "awards": [
    {
      "id": "027661-2025-1-1",
      "title": "Cemetery & Crematorium Administration System",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-149323",
          "name": "GSS (NI) Limited (PlotBox)"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "prj_COL_24087 or itt_COL_18448 or prj_176",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "This contract was procured via an Open FTS procedure.\n​​The City of London Cemetery and Crematorium is a major burial and cremation facility for Northeast London and part of Southwest Essex and is visited by around 250,000 people annually. Each year the City of London Cemetery and Crematorium carries out around 900 earth burials and 2600 cremations a year.\n​​The current burial and cremation administration system is used to record and manage burials and cremations. It has outlived its effectiveness due to the limited updates to the system. Hosted on the City of London network, this system frequently experiences crashes, lacks integration with other cemetery systems, and is outdated. Consequently, it fails to meet user requirements. The Cemetery also still relies on hand-drawn maps dating back to when the cemetery was first opened in 1856.\n​The Cemetery requires an end-to-end admin management system that is fully integrated with GIS mapping. This system should serve as the single source of truth and seamlessly link customer accounts and databases. Furthermore, the Cemetery is interested in acquiring a system capable of integrating with the City’s finance systems. This will ensure a streamlined and efficient operation, enhancing the overall management of the Cemetery.",
        "awardCriteria": {
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              "type": "quality",
              "description": "55"
            },
            {
              "name": "Responsible Procurement",
              "type": "quality",
              "description": "15"
            },
            {
              "name": "Commercial",
              "type": "quality",
              "description": "30"
            },
            {
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              "description": "55/15/30"
            }
          ]
        }
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    ],
    "items": [
      {
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          "description": "The City of London Cemetery & Crematorium, Aldersbrook Rd, London E12 5DQ"
        },
        "deliveryAddresses": [
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        ],
        "additionalClassifications": [
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            "description": "Software copyright consultancy services"
          }
        ]
      }
    ],
    "title": "Cemetery & Crematorium Administration System",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The City of London went to tender for a contract duration of 5 years with an option to extend for an additional 2 years. \n​​The City of London Cemetery and Crematorium is a major burial and cremation facility for Northeast London and part of Southwest Essex and is visited by around 250,000 people annually. Each year the City of London Cemetery and Crematorium carries out around 900 earth burials and 2600 cremations a year.\n​​The current burial and cremation administration system is used to record and manage burials and cremations. It has outlived its effectiveness due to the limited updates to the system. Hosted on the City of London network, this system frequently experiences crashes, lacks integration with other cemetery systems, and is outdated. Consequently, it fails to meet user requirements. The Cemetery also still relies on hand-drawn maps dating back to when the cemetery was first opened in 1856.\n​The Cemetery requires an end-to-end admin management system that is fully integrated with GIS mapping. This system should serve as the single source of truth and seamlessly link customer accounts and databases. Furthermore, the Cemetery is interested in acquiring a system capable of integrating with the City’s finance systems. This will ensure a streamlined and efficient operation, enhancing the overall management of the Cemetery.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-139337",
      "name": "The Mayor and Commonalty and Citizens of the City of London",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "EC2P 2EJ",
        "countryName": "United Kingdom",
        "streetAddress": "Po Box 270, Guildhall"
      },
      "details": {
        "url": "https://www.cityoflondon.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
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          },
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            "description": "General public services"
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      "identifier": {
        "legalName": "The Mayor and Commonalty and Citizens of the City of London"
      },
      "contactPoint": {
        "email": "mitchell.walker@cityoflondon.gov.uk",
        "telephone": "+44 2076063030"
      }
    },
    {
      "id": "GB-FTS-149323",
      "name": "GSS (NI) Limited (PlotBox)",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Ballymena, Antrim",
        "postalCode": "BT43 7QA",
        "countryName": "United Kingdom",
        "streetAddress": "The Ecos Centre, Kernohans Lane, Northern Ireland,"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "GSS (NI) Limited (PlotBox)"
      }
    },
    {
      "id": "GB-FTS-3937",
      "name": "High Court of England and Wales",
      "roles": [
        "reviewBody",
        "mediationBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC1A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, The Strand"
      },
      "identifier": {
        "legalName": "High Court of England and Wales"
      }
    },
    {
      "id": "GB-FTS-137",
      "name": "Cabinet Office",
      "roles": [
        "reviewContactPoint"
      ],
      "address": {
        "locality": "London",
        "postalCode": "SW1A 2AS",
        "countryName": "United Kingdom",
        "streetAddress": "70 Whitehall"
      },
      "identifier": {
        "legalName": "Cabinet Office"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "027661-2025-1-1",
      "title": "Cemetery & Crematorium Administration System",
      "value": {
        "amount": 337035,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "027661-2025-1-1",
      "dateSigned": "2025-05-27T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (2 releases)
27 May 2025 · 027661-2025 · award, contract
{
  "id": "027661-2025",
  "tag": [
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    "contract"
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  "bids": {
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      }
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  "date": "2025-05-27T11:32:23+01:00",
  "ocid": "ocds-h6vhtk-047c00",
  "buyer": {
    "id": "GB-FTS-139337",
    "name": "The Mayor and Commonalty and Citizens of the City of London"
  },
  "awards": [
    {
      "id": "027661-2025-1-1",
      "title": "Cemetery & Crematorium Administration System",
      "status": "active",
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        {
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          "name": "GSS (NI) Limited (PlotBox)"
        }
      ],
      "relatedLots": [
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    }
  ],
  "tender": {
    "id": "prj_COL_24087 or itt_COL_18448 or prj_176",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "This contract was procured via an Open FTS procedure.\n​​The City of London Cemetery and Crematorium is a major burial and cremation facility for Northeast London and part of Southwest Essex and is visited by around 250,000 people annually. Each year the City of London Cemetery and Crematorium carries out around 900 earth burials and 2600 cremations a year.\n​​The current burial and cremation administration system is used to record and manage burials and cremations. It has outlived its effectiveness due to the limited updates to the system. Hosted on the City of London network, this system frequently experiences crashes, lacks integration with other cemetery systems, and is outdated. Consequently, it fails to meet user requirements. The Cemetery also still relies on hand-drawn maps dating back to when the cemetery was first opened in 1856.\n​The Cemetery requires an end-to-end admin management system that is fully integrated with GIS mapping. This system should serve as the single source of truth and seamlessly link customer accounts and databases. Furthermore, the Cemetery is interested in acquiring a system capable of integrating with the City’s finance systems. This will ensure a streamlined and efficient operation, enhancing the overall management of the Cemetery.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical",
              "type": "quality",
              "description": "55"
            },
            {
              "name": "Responsible Procurement",
              "type": "quality",
              "description": "15"
            },
            {
              "name": "Commercial",
              "type": "quality",
              "description": "30"
            },
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              "description": "55/15/30"
            }
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    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The City of London Cemetery & Crematorium, Aldersbrook Rd, London E12 5DQ"
        },
        "deliveryAddresses": [
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            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48611000",
            "scheme": "CPV",
            "description": "Database software package"
          },
          {
            "id": "79121100",
            "scheme": "CPV",
            "description": "Software copyright consultancy services"
          }
        ]
      }
    ],
    "title": "Cemetery & Crematorium Administration System",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The City of London went to tender for a contract duration of 5 years with an option to extend for an additional 2 years. \n​​The City of London Cemetery and Crematorium is a major burial and cremation facility for Northeast London and part of Southwest Essex and is visited by around 250,000 people annually. Each year the City of London Cemetery and Crematorium carries out around 900 earth burials and 2600 cremations a year.\n​​The current burial and cremation administration system is used to record and manage burials and cremations. It has outlived its effectiveness due to the limited updates to the system. Hosted on the City of London network, this system frequently experiences crashes, lacks integration with other cemetery systems, and is outdated. Consequently, it fails to meet user requirements. The Cemetery also still relies on hand-drawn maps dating back to when the cemetery was first opened in 1856.\n​The Cemetery requires an end-to-end admin management system that is fully integrated with GIS mapping. This system should serve as the single source of truth and seamlessly link customer accounts and databases. Furthermore, the Cemetery is interested in acquiring a system capable of integrating with the City’s finance systems. This will ensure a streamlined and efficient operation, enhancing the overall management of the Cemetery.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
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  },
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        "region": "UK",
        "locality": "London",
        "postalCode": "EC2P 2EJ",
        "countryName": "United Kingdom",
        "streetAddress": "Po Box 270, Guildhall"
      },
      "details": {
        "url": "https://www.cityoflondon.gov.uk",
        "classifications": [
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            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
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      "name": "GSS (NI) Limited (PlotBox)",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "Ballymena, Antrim",
        "postalCode": "BT43 7QA",
        "countryName": "United Kingdom",
        "streetAddress": "The Ecos Centre, Kernohans Lane, Northern Ireland,"
      },
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        "legalName": "GSS (NI) Limited (PlotBox)"
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        "locality": "London",
        "postalCode": "WC1A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, The Strand"
      },
      "identifier": {
        "legalName": "High Court of England and Wales"
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    {
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  "initiationType": "tender"
}
9 Jul 2024 · 020953-2024 · tender
{
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    "tender"
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  "date": "2024-07-09T15:54:53+01:00",
  "ocid": "ocds-h6vhtk-047c00",
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        "options": {
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        },
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        "contractPeriod": {
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        },
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        ],
        "additionalClassifications": [
          {
            "id": "72417000",
            "scheme": "CPV",
            "description": "Internet domain names"
          },
          {
            "id": "79121100",
            "scheme": "CPV",
            "description": "Software copyright consultancy services"
          }
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    "title": "Cemetery & Crematorium Administration System",
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    "status": "active",
    "coveredBy": [
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    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
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      {
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      }
    ],
    "bidOpening": {
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    },
    "legalBasis": {
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      "scheme": "CELEX"
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    },
    "description": "​​The City of London Cemetery and Crematorium is a major burial and cremation facility for Northeast London and part of Southwest Essex and is visited by around 250,000 people annually. Each year the City of London Cemetery and Crematorium carries out around 900 earth burials and 2600 cremations a year.\n​​The current burial and cremation administration system is used to record and manage burials and cremations. It has outlived its effectiveness due to the limited updates to the system. Hosted on the City of London network, this system frequently experiences crashes, lacks integration with other cemetery systems, and is outdated. Consequently, it fails to meet user requirements. The Cemetery also still relies on hand-drawn maps dating back to when the cemetery was first opened in 1856.\n​The Cemetery requires an end-to-end admin management system that is fully integrated with GIS mapping. This system should serve as the single source of truth and seamlessly link customer accounts and databases. Furthermore, the Cemetery is interested in acquiring a system capable of integrating with the City’s finance systems. This will ensure a streamlined and efficient operation, enhancing the overall management of the Cemetery.",
    "tenderPeriod": {
      "endDate": "2024-08-08T12:00:00+01:00"
    },
    "communication": {
      "atypicalToolUrl": "http://www.capitalesourcing.com"
    },
    "contractTerms": {
      "performanceTerms": "As stated within the procurement documents.",
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "79121100",
      "scheme": "CPV",
      "description": "Software copyright consultancy services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 2520
      }
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "As stated within the procurement documents."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "http://www.capitalesourcing.com",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-135",
      "name": "City of London Corporation",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "EC2P 2EJ",
        "countryName": "United Kingdom",
        "streetAddress": "Guildhall"
      },
      "details": {
        "url": "https://www.cityoflondon.gov.uk",
        "buyerProfile": "http://www.capitalesourcing.com",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "City of London Corporation"
      },
      "contactPoint": {
        "url": "http://www.capitalesourcing.com",
        "email": "Mitchell.Walker@cityoflondon.gov.uk",
        "telephone": "+44 2076063030"
      }
    },
    {
      "id": "GB-FTS-143",
      "name": "High Court, Royal Courts of Justice",
      "roles": [
        "reviewBody",
        "reviewContactPoint"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Strand"
      },
      "identifier": {
        "legalName": "High Court, Royal Courts of Justice"
      },
      "contactPoint": {
        "telephone": "+44 20794760000"
      }
    }
  ],
  "language": "en",
  "description": "This tendering exercise is being undertaken using the electronic tendering system ‘capitalEsourcing’ (www.capitalesourcing.com). Suppliers will need to register an interest on the system in order to participate and registration is free.\nThe estimated value given at II.2.6) is for the full duration of the contract including the maximum possible extensions. The estimated contract value is therefore £280,000.\nParticipants should register as a supplier on the portal using the aforementioned URL/link (if not already), then search for the opportunity titled using the Reference number stated below.\nThe procurement is being run as a one stage process under the open procedure and therefore, if your organisation would like to participate in this tender exercise, it can by completing and returning the Qualification Envelope  and the Invitation To Tender documents which can be found on the City's e-procurement portal at:  www.capitalesourcing.com with the Reference number: prj_COL_24087 or itt_COL_18448.\nOrganisations must submit their completed Qualification Envelope and Invitation to Tender documents, via the system by the return deadline in order to participate and registration is free. Qualification Envelopes and Invitation to Tender (ITT) documents cannot be uploaded after the return deadline.\nThe contracting authority will not be held accountable for any errors made by an organisation in submitting their applicable Qualification Envelopes and Invitation to Tender (ITT) documents.\nThe contracting authority reserves the right at any time to vary the timescales in this notice, cease the procurement process and not award the agreement or to award only part of the opportunity described in this notice. If the contracting authority takes up any of these rights then it will not be responsible for, or pay the expenses or losses, which may be incurred by any candidate or tenderer as a result. Economic operators are solely responsible for their costs and expenses incurred in connection with the preparation of their tender submissions and all stages throughout the procurement. Under no circumstances will the contracting authority be liable for costs or expense borne by the economic operators.\nThe procurement process that will apply to the requirement is specified in the procurement documents accordingly.",
  "initiationType": "tender"
}