Find a TenderAwarded
Published 2 Aug 2023, 17:36 BST

Official UK procurement notice

CEFAS25-07 Travel Management Services

Official notice

Authority: Cefas·Consortium: 3 public authorities

Framework agreement8 lotsServicesRestricted procedureSME suitableMax 2 lots to bidMax 2 lots per supplier
Framework ceiling (notional)£12,500,000,000total for 8 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 24 Jun 2024awarded 7 May 2026
Lots 8max 2 won per supplier · max 2 to bid

What is being bought8 lots · detail below

Published requirement description

This is a call-off through CCS RM6342 Travel, Transport, Accommodation and Venue solutions lot 2. Cefas requires a new travel management solution to enable the organisation to make booking travel simpler, safer, more effective and sustainable for all of our staff.

CPV: Accommodation and office services · Accommodation management services · Accommodation services · Administrative healthcare services · Air transport services · Air-charter services · Building and facilities management services · Buses and coaches · Business travel services · Camping sites and other non-hotel accommodation · Camping-site services · Catering services · +92 more

How this framework works

From the published notice
Bids received
10 bids received · 2 suppliers appointed

Lots and requirements (8)Procurement structure

8 lots · 4 with a published value · a supplier may bid for at most 2 and win at most 2 of them · evaluation weights differ by lot

Every one of these 2 lots carries the same published figure, £3,000,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1UK & OVERSEAS-BOOKED BUSINESS TRAVEL, APPROVED CIVILIAN PROGRAMMES AND EMERGENCY RESPONSE SOLUTIONSAwardedLot estimate not published

Cefas requires a new travel management solution to enable the organisation to make booking travel simpler, safer, more effective and sustainable for all of our staff.

Delivery: UK
Lot #2UK-BOOKED NATIONAL & INTERNATIONAL BUSINESS TRAVELCancelledLot estimate not published

Complete travel management services for standard customer usage, covering UK point of sale only. This lot allows the online and offline booking of air, rail, ground transportation and accommodation services. It would not include any civilian travel or accommodation programmes / major crisis response services such as charters. Neither would it include the additional wraparound welfare services included in Lots 1 and 4. It would also not include meetings and events, as this is covered in Lots 1 and 3. Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.

3 Places to be awarded because it was a maximum of 3 per lot.

Delivery: UK
Lot #3VENUE-FIND & SUPPORTING SERVICES FOR MEETINGS, CONFERENCES & EVENTSCancelledLot estimate not published

Lot 3 would be a venue-find service for meetings, conferences and events (MICE). The demographic for this lot would be purely business travel and would not include venues for civilian cohorts such as Asylum Seekers or Rough Sleepers.

Accommodation in commercial venues could be sourced via this lot if it is in relation to a venue booking for a meeting. Such venues would also be expected to provide core additional services such as food and beverages, laundry and refreshments: any service that a venue could normally provide for a meeting can be sourced via this lot.

Similarly, ground transportation such as coaches and taxis could only be provided on this lot if it relates directly to a venue booked for the meeting or event. This would be a UK Point of Sale only lot. Additional information: Crown Commercial Service has acted as the Agent on behalf of the Authority.

1 Place to be awarded because it was a maximum of 1 per lot.

Delivery: UK
Lot #4ACCOMMODATION & VENUES FOR APPROVED CIVILIAN PROGRAMMESCancelledLot estimate not published

Venue source for primarily civilian / refugee usage, including but not limited to hotels, serviced apartments, holiday parks, marine vessels as hotels and secure accommodation venues. This lot would also include the option to source Wraparound services to cater for the on-site requirements at the venue for the cohort in question. This could include but not be limited to: welfare service provision, site security services, liaison with venue providers, translation services and signposting to local education, health or employment services. Ground transportation to move cohorts of Service Users (SUs) between locations and to/from appointments or their arrival point (eg. asylum seekers) could also be sourced via this lot. This lot won't be used for normal duty/business accommodation unless it is in direct support of civilian cohort programmes, with the sole exception of troops (MOD). Additional information: Crown Commercial Service has acted as the Agent on behalf of the Authority.

2 Places to be awarded because it was a maximum of 2 per lot.

Delivery: UK
Lot #5UK & OVERSEAS-BOOKED BUSINESS TRAVEL, APPROVED CIVILIAN PROGRAMMES AND EMERGENCY RESPONSE SOLUTIONSRenewalPublished value£5,000,000,000

A lot to cover the full scope of traditional UK or global-booked business travel, meetings, conferences and venues for events. Civilian programmes and crisis response travel and accommodation solutions, with additional (optional) wraparound welfare and security services for civilians as part of venue or accommodation-find services. Chartered air, rail or ground transportation for any type of planned or unplanned event or emergency response situation; commercial air, rail, ground transport or accommodation services. Accommodation including but not limited to hotels, serviced apartments, holiday parks, marine vessels. To be clear, this is a “one stop shop” lot, which can cater for all services that are catered separately under Lots 2, 3 and 4. Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.

Places to be awarded is a maximum of 3 per lot.

Delivery: UK
Extensions: The initial duration of the Framework is 36 months, with an option to extend for 12 months. CCS reserve the right to extend lots by varying durationsVariant bids: not allowed
Lot #6UK-BOOKED NATIONAL & INTERNATIONAL BUSINESS TRAVELRenewalceiling above

Complete travel management services for standard customer usage, covering UK point of sale only. The lot will allow the online and offline booking of air, rail, ground transportation and accommodation services.

It will not include any civilian travel or accommodation programmes / major crisis response services such as charters. Neither will it include the additional wraparound welfare services included in Lots 1 and 4.

It will also not include meetings and events, as this is covered in Lots 1 and 3. Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.

Places to be awarded is a maximum of 3 per lot.

Delivery: UK
Extensions: The initial duration of the Framework is 36 months, with an option to extend for 12 months. CCS reserve the right to extend lots by varying durations.Variant bids: not allowed
Lot #7VENUE-FIND & SUPPORTING SERVICES FOR MEETINGS, CONFERENCES & EVENTSRenewalPublished value£1,500,000,000

Lot 3 will be a venue-find service for meetings, conferences and events (MICE). The demographic for this lot will be purely business travel and will not include venues for civilian cohorts such as Asylum Seekers or Rough Sleepers.

Accommodation in commercial venues can be sourced via this lot if it is in relation to a venue booking for a meeting. Such venues will also be expected to provide core additional services such as food and beverages, laundry and refreshments: any service that a venue can normally provide for a meeting can be sourced via this lot.

Similarly, ground transportation such as coaches and taxis can only be provided on this lot if it relates directly to a venue booked for the meeting or event. This will be a UK Point of Sale only lot. Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.

Places to be awarded is a maximum of 1 per lot.

Delivery: UK
Extensions: The initial duration of the Framework is 36 months, with an option to extend for 12 months. CCS reserve the right to extend lots by varying durations.Variant bids: not allowed
Lot #8ACCOMMODATION & VENUES FOR APPROVED CIVILIAN PROGRAMMESRenewalceiling above

Venue sourcing for primarily civilian / refugee usage, including but not limited to hotels, serviced apartments, holiday parks, marine vessels as hotels and secure accommodation venues.

This lot will also include the option to source Wraparound services to cater for the on-site requirements at the venue for the cohort in question. This could include but not be limited to: welfare service provision, site security services, liaison with venue providers, translation services and signposting to local education, health or employment services.

Ground transportation to move cohorts of Service Users (SUs) between locations and to/from appointments or their arrival point (eg. asylum seekers) can also be sourced via this lot.

This lot is not to be used for normal duty/business accommodation unless it is in direct support of civilian cohort programmes, with the sole exception of troops (MOD). Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.

Places to be awarded is a maximum of 2 per lot

Delivery: UK
Extensions: Crown Commercial Service is acting as the Agent on behalf of the Authority. Places to be awarded is a maximum of 2 per lot.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: Bidders can bid for any of Lots 1-3 but they must state their preference and can only win one of lots 1-3. If a Bidder is successful on one or more Lots (Lots 1 - 3) they will be awarded a Framework Contract for the Lot they have told us is your preference. Any bidder can bid and win a place on Lot 4. A bidder can win a maximum of 2 lots if bidding for lots 1 & 4.
Conditions of participation1
  • Suitability

    Candidates will be assessed in accordance with Section 5 of the 2015 Public Contract Regulations (implementing the directive) on the basis of information provided in response to an invitation to tender (ITT) registering for access.

What this means for your bid
  • Price carries 10–30 points depending on the lot; most lots put it at 30 points.
  • “CEFAS25-07 Travel Management Services” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
2 Aug 2023, 17:36 BST
Last source update
14 May 2026, 11:24 BST
Award evaluation window
24 Jun 2024 – …
Authority reference
CEFAS25-07
FTS notice number
2026/S 000-044294
Classification (CPV)
Accommodation and office servicesAccommodation management servicesAccommodation servicesAdministrative healthcare servicesAir transport servicesAir-charter servicesBuilding and facilities management servicesBuses and coachesBusiness travel servicesCamping sites and other non-hotel accommodation
+94 moreCamping-site servicesCatering services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03ec93 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement. As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/ae4538a5-a946-411a-aeb8-ec4fd8f9f227 1) Redacted Commercial Agreement 2) List of Successful Suppliers 3) Approved Customer list 4) Transparency Agenda On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security- classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. CCS reserved the right to award a framework to any bidder whose final score was within 1% of the last position. For Lot 4, 3 suppliers were awarded a place as opposed to the number of 2 as was originally stated in the Contract Notice that was published on 23/05/2024

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
24 Jun 2024, 15:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
24 Jun 2024, 15:01 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Mar 2024 → 14 May 2026 · 5 dates
  1. Next notice expected
    20 Mar 2024
  2. Admission / appointment period endsperiod end, not a bid countdown
    24 Jun 2024, 15:00 BST
  3. Bids opened
    24 Jun 2024, 15:01 BST
  4. Bids must remain valid until
    21 Dec 2024, 23:59 GMT
  5. Notice published163 days ago
    14 May 2026, 11:24 BST

Notice history

8 events · 5 releases on Find a Tender · since 23 May 2024
  1. Published value updated to £12,500,000,000
    23 May 2024, 10:35 BST
    was £12,000,000,000
  2. Status changed to active
    23 May 2024, 10:35 BST
  3. Procurement method changed
    23 May 2024, 10:35 BST
  4. Deadline published: 24 Jun 2024, 15:00 BST
    23 May 2024, 10:35 BST
  5. Buyer details updated
    23 May 2024, 10:35 BST
  6. Status changed to complete
    9 Oct 2024, 15:50 BST
  7. Procurement method changed
    14 May 2026, 11:14 BST
  8. Buyer details updated
    14 May 2026, 11:14 BST
Routine re-releases (5)
  • 2024-05: 1 release · 23 May 2024
  • 2023-08: 1 release · 2 Aug 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 2admitted to the panel · see the list ↓
Bids received 102 from SMEs
Contracts signed 3latest 7 May 2026

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £9,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Contract 044288-2026-1

    Signed
    7 May 2026
    Value
    ceiling above
    Status
    active
  • Contract 044294-2026-1

    Signed
    7 May 2026
    Value
    ceiling above
    Status
    active
  • Contract 032465-2024-1

    Signed
    1 Oct 2024
    Value
    £12,500,000,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · UK & OVERSEAS-BOOKED BUSINESS TRAVEL, APPROVED CIVILIAN PROGRAMMES AND EMERGENCY RESPONSE SOLUTIONS10bids · 10 electronic2——

Contracting authority & participating public bodies

3 public bodies on the notice

CENTRE FOR ENVIRONMENT, FISHERIES AND AQUACULTURE SCIENCE

Contracting authorityBody governed by public lawEnvironmental protection Pakefield Road, Lowestoft, UK, NR33 0HTContact name, email, phone

Consortium members and other public bodies

Dispute resolution & review bodies

  • Public Procurement Review BodyReview body N/AContact email

Framework contractors & participating bidders

2 commercial parties on the notice
  • Clarity Travel LimitedFramework contractor07413801 Broadhurst House 4th Floor 56 Oxford Street, Manchester, UK, M1 6EUContact email
  • See Contracts Finder Notice for full supplier listFramework contractor 9th Floor, The Capital, Old Hall Street. L3 9PP, Liverpool, UK

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria