Official UK procurement notice
CDPO CloudOS Infrastructure Support
Authority: HM Revenue & Customs (Central government)
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£4,573,738published award · exc. VAT
Awarded 29 May 2026no call for competition
Awarded to Accenture UK Limited
What is being bought
Published requirement descriptionOngoing support and maintenance of HMRC's CloudOS infrastructure underpinning critical payment systems including but not limited to the National Insurance & PAYE Service (NPS) and Core Business Platforms (CBP).
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 28 May 2026, 17:21 BST
- Last source update
- 23 Jun 2026, 14:58 BST
- Authority reference
SR2930741495- FTS notice number
2026/S 000-059037- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06a832Find a Tender
- Why no open competition
- Additional Repeat Extension Partial Replacement
- Published justification
•Additional or repeat goods or services: A change in supplier would mean the contracting authority receives different or incompatible services. The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance of critical services.
- Direct award is for a short-term arrangement to maintain continuity of service until the planned re-procurement of a more strategic contract is in place.
How it was run
Official notice- Submission deadline
- —
Timeline
9 Jun 2026 → 23 Jun 2026 · 2 dates- Standstill ends133 days ago9 Jun 2026, 23:59 BST
- Notice published120 days ago23 Jun 2026, 14:58 BST
Notice history
4 events · 3 releases on Find a Tender · since 28 May 2026- Transparency notice published28 May 2026, 17:21 BSTUK5
- Contract award notice published29 May 2026, 15:14 BSTUK6
- Contract signature expected10 Jun 2026, 23:59 BSTscheduled
- Contract details notice published23 Jun 2026, 14:58 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £4,573,7381 award exc. VAT
Contracts signed 1latest 18 Jun 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Accenture UK Limited23 Jun 2026 – 22 Dec 2027 · up to 22 Jun 2028Extensions: The contract includes an option to extend for a defined period, exercisable at the contracting authority's discretion. Any extension will be used to ensure continuity of service while longer-term delivery arrangements are finalised and implemented. Extensions will only be applied where necessary to maintain operational stability and service continuity. | £4,573,738 | 29 May 2026 | Awarded |
Contracts
Contract 1 · Accenture UK Limited
- Signed
- 18 Jun 2026
- Value
- £4,573,738
- Period
- 23 Jun 2026 – 22 Dec 2027 · up to 22 Jun 2028 with extensions
- Status
- active
- Extensions
- Maximum extension of 6 months is possible to allow for alignment to NPS and CPB procurements.
7 agreed KPIs: Service availability · Incident Resolution Times · Patch Implementation and Compliance Reporting …
- Service availability
- Incident Resolution Times
- Patch Implementation and Compliance Reporting
- Patch Compliance Reporting
- Vulnerability Mitigation & Remediation and Vulnerability assessment reporting
- Change Enablement
- Timely Update of Certificates (TWS only)
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- ACCENTURE (UK) LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender