Find a TenderAwarded without competitionContract details notice
Published 28 May 2026, 17:21 BST

Official UK procurement notice

CDPO CloudOS Infrastructure Support

Official notice

Authority: HM Revenue & Customs (Central government)

Direct award
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£4,573,738published award · exc. VAT
Awarded 29 May 2026no call for competition
Awarded to Accenture UK Limited

What is being bought

Published requirement description

Ongoing support and maintenance of HMRC's CloudOS infrastructure underpinning critical payment systems including but not limited to the National Insurance & PAYE Service (NPS) and Core Business Platforms (CBP).

The lotProcurement structure

single lot · no lot value published

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
28 May 2026, 17:21 BST
Last source update
23 Jun 2026, 14:58 BST
Authority reference
SR2930741495
FTS notice number
2026/S 000-059037
Latest notice
Contract details notice (UK7)
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06a832 Find a Tender
Why no open competition
Additional Repeat Extension Partial Replacement
Published justification

•Additional or repeat goods or services: A change in supplier would mean the contracting authority receives different or incompatible services. The difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance of critical services.

  • Direct award is for a short-term arrangement to maintain continuity of service until the planned re-procurement of a more strategic contract is in place.

How it was run

Official notice
Submission deadline
—

Timeline

9 Jun 2026 → 23 Jun 2026 · 2 dates
  1. Standstill ends133 days ago
    9 Jun 2026, 23:59 BST
  2. Notice published120 days ago
    23 Jun 2026, 14:58 BST

Notice history

4 events · 3 releases on Find a Tender · since 28 May 2026
  1. Transparency notice published
    28 May 2026, 17:21 BST
    UK5
  2. Contract award notice published
    29 May 2026, 15:14 BST
    UK6
  3. Contract signature expected
    10 Jun 2026, 23:59 BST
    scheduled
  4. Contract details notice published
    23 Jun 2026, 14:58 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,573,7381 award exc. VAT
Contracts signed 1latest 18 Jun 2026
Awarded toValueDateStatus
Accenture UK Limited23 Jun 2026 – 22 Dec 2027 · up to 22 Jun 2028Extensions: The contract includes an option to extend for a defined period, exercisable at the contracting authority's discretion. Any extension will be used to ensure continuity of service while longer-term delivery arrangements are finalised and implemented. Extensions will only be applied where necessary to maintain operational stability and service continuity.£4,573,73829 May 2026Awarded

Contracts

  • Contract 1 · Accenture UK Limited

    Signed
    18 Jun 2026
    Value
    £4,573,738
    Period
    23 Jun 2026 – 22 Dec 2027 · up to 22 Jun 2028 with extensions
    Status
    active
    Extensions
    Maximum extension of 6 months is possible to allow for alignment to NPS and CPB procurements.
    7 agreed KPIs: Service availability · Incident Resolution Times · Patch Implementation and Compliance Reporting …
    • Service availability
    • Incident Resolution Times
    • Patch Implementation and Compliance Reporting
    • Patch Compliance Reporting
    • Vulnerability Mitigation & Remediation and Vulnerability assessment reporting
    • Change Enablement
    • Timely Update of Certificates (TWS only)

Contracting authority & participating public bodies

HM Revenue & Customs

Contracting authorityPublic authority - central government GB-PPON: PVMW-8599-JZNJ 100 Parliament Street, London, London, SW1A 2BQContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • ACCENTURE (UK) LIMITEDAwarded supplierGB-COH: 04757301GB-PPON: PYHC-2313-BXRY 30 Fenchurch Street, London, London, EC3M 3BDContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender