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Official procurement procedure

CCP002 – Provision of Corporate ICT Solutions for a Digital Transformation / Channel Shift Programme

Software package and information systems
East Midlands (UKF1)
Published value
Not published
Submission deadline Not published
Lots published4
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Derbyshire County Council: "CCP002 – Provision of Corporate ICT Solutions for a Digital Transformation / Channel Shift Programme". Published status: complete. Published value: Value not published. 4 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityDerbyshire County CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Derbyshire County Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Derbyshire County Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5Bids / Report
17.1% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 117 active published awards; 117 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityDerbyshire County Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published8 Sept 2021, 18:01 BST
Last source update8 Sept 2021, 18:01 BST
Recurring procurementNot published
ClassificationSoftware package and information systems
Delivery area
East Midlands (UKF1)
OCIDocds-h6vhtk-02deab
What is being bought
Lot 1 - Customer Relationship Management (CRM) system which can support and manage end-to-end interactions with the Council; Lot 2 - Complaints, Compliments and Comments system which can provide a “single source of truth” for complaints; Lot 3 - Corporate Room and Events Booking system which can be used for booking Council-organised activities and facilities including property assets which currently have low occupancy rates, and introduces a payment at source function (where required) to integrate with the Council’s payment system. The Council is also offering providers the opportunity to submit (optional) variant bids based on a single combined Lot for all three systems. Contracts will be based on an initial 4 year period, with options to extend up to maximum of 6 additional years.
What changed
From the official release history
  1. Status changed to complete
    8 Sept 2021, 18:01 BST
  2. Official notice release published
    8 Sept 2021, 18:01 BST
  3. Buyer information updated
    8 Sept 2021, 18:01 BST
Lots and requirements (4)
Published by the contracting authority
  • Lot 1 · #1
    Lot 1 - Customer Relationship Management (CRM) system
    cancelled
    Published valueNot published
    Lot 1 - Customer Relationship Management (CRM) system
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Lot 2 - Complaints, Compliments and Comments system
    cancelled
    Published valueNot published
    Lot 2 - Complaints, Compliments and Comments system
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3
    Lot 3 - Corporate Room and Events Booking system
    cancelled
    Published valueNot published
    Lot 3 - Corporate Room and Events Booking system
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 4 · #4
    Lot 4 (Variant) Provision of Customer Relationship Management (CRM) system, Complaints, Compliments and Comments system and Corporate Room and Events Booking system.
    cancelled
    Published valueNot published
    Lot 4 (Variant) Provision of Customer Relationship Management (CRM) system, Complaints, Compliments and Comments system and Corporate Room and Events Booking system.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    8 Sept 2021, 18:01 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 11 Mar 2021, 00:00 GMT · £1,909,030
Commercial outcome and competition
Awards
Granicus Firmstep Limited
Not published · Not published · active
Contracts
Lot 4 (Variant) Provision of Customer Relationship Management (CRM) system, Complaints, Compliments and Comments system and Corporate Room and Events Booking system.
£1,909,030 · signed 11 Mar 2021, 00:00 GMT · active
Bid statistics
bids: 7 (lot 4)
electronicBids: 7 (lot 4)
foreignBidsFromEU: 0 (lot 4)
foreignBidsFromNonEU: 0 (lot 4)
smeBids: 7 (lot 4)
Buyer and organisations in this procedure

Derbyshire County Council

Contracting authority GB-FTS-127
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published