Find a TenderAwarded
Published 19 Apr 2021, 22:55 BST

Official UK procurement notice

Catering and Corporate Hospitality Services

Official notice

Authority: University of Ulster (Education)

ServicesOpen procedure
Published value£30,000,000published on the single lot · exc. VAT
Submissions closed 24 May 2021awarded 10 Jan 2022
Awarded to Compass Contract Services (UK) Ltd

What is being bought

Published requirement description

Catering and Corporate Hospitality Services

CPV: Bar management services · Beverage-serving services · Cafeteria services · Canteen and catering services · Catering services · Catering services for other enterprises or other institutions · Hotel, restaurant and retail trade services · Meal-serving services · Restaurant and food-serving services · Restaurant waiter services · Retail trade services · Vending machines

The lotProcurement structure

single lot · value published
Lot #1Ulster University has appointed a Contractor that will enable the University to…AwardedPublished value£30,000,000

Ulster University has appointed a Contractor that will enable the University to deliver the best possible student, staff and visitor experience of Catering and Corporate Hospitality Services across our campuses and who has the experience, creativity and ability to deliver the type of service requirements outlined below to the highest standards.

The Contractor will be required to deliver a high quality, innovative and competitively priced catering offer across three key areas as follows:

  1. Catering Services including:
  • Retail catering / cafes / coffee shops (to include all outlets and UUSU catering spaces

where food and drinks are paid for at the point of sale); and

  • Ulster University Students' Union (UUSU) bars, events and entertainment.
  1. Vending Services.
  2. Corporate Hospitality Services, including
  • Corporate hospitality; and
  • Conference and event catering (including mobile kiosks / street food vans to support events as required).

The Contractor will deliver the Services across Belfast, Coleraine and Magee campuses (and vending and limited occasional ad hoc event catering from September 2022 also at Jordanstown campus).

The Contractor will deliver the Services to ensure value for money for customers, provide a commercial return for the Contractor and allow for a financial return to the University.

It is anticipated that the University will be relocating the majority of the existing Jordanstown student and staff population to the new enhanced Belfast campus from January – August 2022 and therefore on-going catering provision at Jordanstown campus shall be reduced from May 2022 onwards, although vending and limited ad hoc corporate event catering will be required for the 2021-2022 academic year in Semesters Two and Three. The University and the successful Contractor will enter into an agency agreement. Under this, the successful Contractor shall be appointed as an agent by the University to provide the Services for and on behalf of the University. The Contractor will purchase foodstuffs and other consumables as principal and provide the services in its capacity as an agent.

Update regarding preparations for the return to all campuses and phased onboarding to new Belfast campus.

In summary:

  • The University will adhere to all guidance provided in relation to the NI Executive Roadmap to Recovery.
  • The University anticipates that during the 2021-2022 academic year , the majority of teaching that was due to take place in Blocks BC and BD on the Belfast campus will begin on our Jordanstown campus .
  • By the beginning of Semester One of the 2022-2023 academic year it is anticipated that all lectures, tutorials and all other teaching that was scheduled to transfer to the Belfast campus in September 2021 shall be transferred to our Belfast campus.

The consequence is there will be a requirement for additional Catering services at the Jordanstown campus for the 2021-2022 academic year. There will also be limited requirement for Catering Services on the Belfast campus in the 2021-2022 academic year.

This briefing will have an impact on the delivery of Catering and Corporate Hospitality Services for this Contract. If the appointed Contractor wishes to provide Catering and Corporate Hospitality Services at Jordanstown campus for the 2021-2022 academic year, the University will work with the appointed Contractor to update the mobilisation plan to allow service provision at Jordanstown for the 2021-2022 academic year and a smooth transition to the Enhanced Belfast Campus (EBC) during the 2021-2022 academic year.

Any costs of providing services at Jordanstown that are not included as Direct Costs of Catering will be met by the University. Any transition costs from relocating services from Jordanstown campus to Belfast campus (EBC) will be met by the University.

Further details were provided in the published tender clarifications and procurement documents. Additional information: The estimated total value stated above in Section II.1.7 includes the initial 7 year contract period and the option to extend the contract for any periods up to and including 60 months.

Extensions: It is anticipated the contract will be for seven (7) years initially, with an option to extend for any periods up to and including sixty (60) months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 39%Price: 57%Environmental: 4%
Published sub-criteria (16)
  • Hospitality and Event Catering Services: 8%
  • UUSU Bars, Events and Entertainment: 6%
  • Vending Services: 4%
  • Management and Resource Allocation: 6%
  • Marketing and Promotion Innovation: 6%
  • Mobilisation Plan: 5%
  • Presentation: 4%
  • Retail Catering, Cafes and Coffee Shop Services: 11%
  • Customer Engagement and Feedback: 6%
  • Deficit Payments: 9%
  • Surplus Payments: 9%
  • Catering Services: 9%
  • Corporate Hospitality Services: 6%
  • Vending Services: 2%
  • Investment Amount: 5%
  • Sustainability: 4%
Published award criteria (16)
  • Retail Catering, Cafes and Coffee Shop Services: 11%
  • Hospitality and Event Catering Services: 8%
  • UUSU Bars, Events and Entertainment: 6%
  • Vending Services: 4%
  • Management and Resource Allocation: 6%
  • Customer Engagement and Feedback: 6%
  • Marketing and Promotion Innovation: 6%
  • Sustainability: 4%
  • Mobilisation Plan: 5%
  • Presentation: 4%
  • Deficit Payments: 9%
  • Surplus Payments: 9%
  • Catering Services: 9%
  • Corporate Hospitality Services: 6%
  • Vending Services: 2%
  • Investment Amount: 5%
Conditions of participation1
  • Suitability

    As stated in the procurement documents.

What this means for your bid
  • Price carries 57 of 100 points: a 10% discount moves about 5.7 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
19 Apr 2021, 22:55 BST
Last source update
1 Feb 2022, 22:45 GMT
Award evaluation window
24 May 2021 – …
Authority reference
Project_25761
FTS notice number
2022/S 000-002921
Classification (CPV)
Bar management servicesBeverage-serving servicesCafeteria servicesCanteen and catering servicesCatering servicesCatering services for other enterprises or other institutionsHotel, restaurant and retail trade servicesMeal-serving servicesRestaurant and food-serving servicesRestaurant waiter services
+2 moreRetail trade servicesVending machines
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-02a7c4 Find a Tender
Review and risk notes
Review procedure

The University incorporated a minimum 10 calendar days standstill period at the point information on award of the contract was communicated to tenderers. The standstill period provided time for tenderers to challenge the award decision before the contract was entered into. The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (Northern Ireland).

Publisher note: The estimated total value stated above in Section II.1.7 includes the initial 7 year contract period and the option to extend the contract for any periods up to and including 60 months. The University cannot give any guarantee as to the future value or volume of business awarded through this contract. The University reserves the right to modify this contract, under Regulation 72(1)(a) of the Public Contract Regulations 2015, in events of higher or lower spend necessitated by unexpected occurrences.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
24 May 2021, 15:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
270 days from the deadline
Bids opened
24 May 2021, 15:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

24 May 2021 → 1 Feb 2022 · 3 dates
  1. Submission deadline
    24 May 2021, 15:00 BST
  2. Bids opened
    24 May 2021, 15:00 BST
  3. Notice published
    1 Feb 2022, 22:45 GMT

Notice history

1 event · 4 releases on Find a Tender
  1. Status changed to complete
    1 Feb 2022, 22:45 GMT
Published amendments (2 · 2 deadline changes)
WhenWhatBeforeAfterShift
—DeadlineIV.2.2) Time limit for receipt of projects or requests to participate · Section IV24 May 20217 Jun 2021+14 d
—Bid openingIV.2.7) Conditions for opening of tenders · Section IV24 May 20217 Jun 2021+14 d
—DeadlineIV.2.2) Time limit for receipt of projects or requests to participate · Section IV24 May 202114 Jun 2021+21 d
—Bid openingIV.2.7) Conditions for opening of tenders · Section IV24 May 202114 Jun 2021+21 d
—TextII 2.4) Description of the Procurement · Section IIThe Contractor will deliver the Services across Belfast, Coleraine and Magee campuses (and vending and limited occasional ad hoc event catering also at Jordanstown campus). The Contractor will deliver the Services to ensure value for money for customers, provide a commercial return for the Contractor and allow for a financial return to the University. The University will be relocating the majorit…The Contractor will deliver the Services across Belfast, Coleraine and Magee campuses (and vending and limited occasional ad hoc event catering from January 2022 also at Jordanstown campus). The Contractor will deliver the Services to ensure value for money for customers, provide a commercial return for the Contractor and allow for a financial return to the University. The University will be relo…
—TextII.2.4) Description of the procurement · Section II—Update from Ulster University regarding preparations for the return to all campuses and phased onboarding to new Belfast campus. In summary: - The University will adhere to all guidance provided in relation to the NI Executive Roadmap to Recovery. As of 27 May 2021, operational assumptions by the University is that all campuses should return to full on-campus activity from September 2021. - The Un…

2 amendments published without a description.

Routine re-releases (4)
  • 2021-04: 1 release · 19 Apr 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £30,000,0001 contract exc. VAT
Bids received 1
Contracts signed 1latest 10 Jan 2022
Awarded toValueDateStatus
Compass Contract Services (UK) LtdSubcontracting: Vending, Events Programming, Catering Equipment and Electronic Point of Sales (EPOS).£30,000,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids · 1 electronic———

Contracting authority & participating public bodies

University of Ulster

Contracting authorityEducationBody governed by public lawEducation NIC100166 Block X Room X031, Cromore Road, Coleraine, Northern Ireland, BT52 1SAContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of Justice in Northern IrelandReview body Belfast

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria