Find a TenderAwarded
Published 5 Nov 2024, 16:21 GMT

Official UK procurement notice

Carers' Support Services · UK public procurement notice

Official notice

Authority: London Borough of Camden (Local council)

ServicesOpen procedureSME suitable
Published estimate£6,314,798≈ £902k / year
Submissions closed 6 Dec 2024awarded 31 Mar 2025
Awarded to Camden Carers Centre
Contract term 7 yrsends 31 Mar 2032 · extension options published · starts 1 Apr 2025

What is being bought

Published requirement description

This notice notes the award of contract to Camden Carers Centre for the provision of the Carers’ Support Service who currently deliver the service. The Carers’ Support Service addresses the statutory duties the Care Act 2014 places on Local Authorities to identify unpaid Carers, assess their needs and prevent, reduce and delay future need for support.

The new contract is for an initial period of four (4) years until 31st March 2029, with the option to extend for an additional three (3) years until 31st March 2032, for a total value of £3,474,126 (£6,314,419 including extension).

Camden Carers submitted a tender with strengths which include understanding local needs, co-designing the service with local groups and working with young carers as they transition into adulthood. Their tender also demonstrated innovation, for example, they will work with medical students at University College London to ensure future doctors will have a great understanding of the role of carers.

CPV: Health and social work services

The lotProcurement structure

single lot · no lot value published
Lot #1The service will enable carers to be better supported using a strengths-based approach…AwardedRenewal 7 yrs

The service will enable carers to be better supported using a strengths-based approach that will be aligned to the 5 integrated neighbourhoods (in development) and the Carers Action plan. This will create opportunities for improved joined up working e.g. linking in with voluntary services to support carers to continue in their caring role. Impact will be measured through collaborative quality assurance processes and a series of outcome-based key performance indicators to be co-designed

Contract period: 1 Apr 2025 – 31 Mar 2032 (7 yrs)
Delivery: London
Extensions: The contract is for an initial term of 4 years with the option to extend for a further 3 years at the sole discretion of the council.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (8)
  • Implementation: 5%
  • Partnership Working: 10%
  • Management: 10%
  • Staff: 5%
  • Service Delivery: 15%
  • Presentation: 5%
  • price: 40%
  • Social Value: 10%
Published award criteria (9)
  • Implementation: 5
  • Partnership Working: 10
  • Management: 10
  • Staff: 5
  • Service Delivery: 15
  • Social Value: 10
  • Presentation: 5%
  • Digital and Data Security: p/f
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
5 Nov 2024, 16:21 GMT
Last source update
28 Apr 2025, 15:13 BST
Award evaluation window
3 Dec 2024 – …
Authority reference
DN750077
FTS notice number
2025/S 000-017357
Classification (CPV)
Health and social work services
Delivery area
London (UKI31)
Official registry OCID
ocds-h6vhtk-04b428 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
6 Dec 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
3 Dec 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

3 Dec 2024 → 28 Apr 2025 · 4 dates
  1. Bids opened
    3 Dec 2024, 12:00 GMT
  2. Submission deadline
    6 Dec 2024, 12:00 GMT
  3. Contract starts
    1 Apr 2025, 00:00 BST
  4. Notice published
    28 Apr 2025, 15:13 BST

Notice history

1 event · 3 releases on Find a Tender
  1. Status changed to complete
    28 Apr 2025, 15:13 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineDeadline · I.V.2.26 Dec 202412 Dec 2024+6 d

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £6,314,7981 contract exc. VAT
Bids received 1717 from SMEs
Contracts signed 1latest 31 Mar 2025
Awarded toValueDateStatus
Camden Carers CentreSME£6,314,798 †—Awarded

Contracts

  • Carers' Support Services · Camden Carers CentreSME

    Signed
    31 Mar 2025
    Value
    £6,314,798
    Period
    … – 31 Mar 2032
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
17bids · 17 electronic · 17 from abroad17——

Contracting authority & participating public bodies

London Borough of Camden

Contracting authorityLocal CouncilRegional or local authorityGeneral public services London Borough of Camden, 5 Pancras Square, London, London, N1C 4AGContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Borough Solicitor, London Borough of CamdenReview body LondonContact email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.