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AwardedFind a Tender · award

Carers' Support Services

Buyer: London Borough of Camden →

BuyerLondon Borough of Camden
StatusAwarded
DeadlineNot published
ValueValue not published
Published28 Apr 2025

What is being bought

This notice notes the award of contract to Camden Carers Centre for the provision of the Carers’ Support Service who currently deliver the service. The Carers’ Support Service addresses the statutory duties the Care Act 2014 places on Local Authorities to identify unpaid Carers, assess their needs and prevent, reduce and delay future need for support. The new contract is for an initial period of four (4) years until 31st March 2029, with the option to extend for an additional three (3) years until 31st March 2032, for a total value of £3,474,126 (£6,314,419 including extension). Camden Carers submitted a tender with strengths which include understanding local needs, co-designing the service with local groups and working with young carers as they transition into adulthood. Their tender also demonstrated innovation, for example, they will work with medical students at University College London to ensure future doctors will have a great understanding of the role of carers.

Delivery location

UKI31

Categories

Health and social work services 85000000

Lot details

Lot 1

The service will enable carers to be better supported using a strengths-based approach that will be aligned to the 5 integrated neighbourhoods (in development) and the Carers Action plan. This will create opportunities for improved joined up working e.g. linking in with voluntary services to support carers to continue in their caring role. Impact will be measured through collaborative quality assurance processes and a series of outcome-based key performance indicators to be co-designed

Statuscancelled

Award criteria
Implementation — 5
Partnership Working — 10
Management — 10
Staff — 5
Service Delivery — 15
Social Value — 10
Presentation — 5%
Digital and Data Security — p/f
price — 40

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health and social work services (85000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3711 median · 19.7 average (22,929 of 38,371 with a bid count)1.8 average (24,590 of 38,371 with named award suppliers)10 comparable price pairs
Same buyer272 median · 12.7 average (10 of 27 with a bid count)1.4 average (10 of 27 with named award suppliers)Not published
Delivery region: UKI31961.5 median · 8.4 average (42 of 96 with a bid count)4.1 average (54 of 96 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Carers' Support Services

Statusactive
Value£6,314,798

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04b428
Latest release ID017357-2025
Latest release timestampMon Apr 28 2025 14:13:10 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
28 Apr 2025award, contract017357-2025
12 Nov 2024tenderUpdate036636-2024
5 Nov 2024tender035840-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "id": "017357-2025",
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  "bids": {
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      },
      {
        "id": "7",
        "value": 17,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "8",
        "value": 0,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "9",
        "value": 17,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "10",
        "value": 17,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-04-28T15:13:10+01:00",
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  "buyer": {
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    "name": "London Borough of Camden"
  },
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      "title": "Carers' Support Services",
      "status": "active",
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          "id": "GB-FTS-145304",
          "name": "Camden Carers Centre"
        }
      ],
      "relatedLots": [
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    }
  ],
  "tender": {
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      {
        "id": "1",
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        "description": "The service will enable carers to be better supported using a strengths-based approach that will be aligned to the 5 integrated neighbourhoods (in development) and the Carers Action plan. This will create opportunities for improved joined up working e.g. linking in with voluntary services to support carers to continue in their caring role. Impact will be measured through collaborative quality assurance processes and a series of outcome-based key performance indicators to be co-designed",
        "awardCriteria": {
          "criteria": [
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              "type": "quality",
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            },
            {
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            {
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            },
            {
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            {
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            {
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            },
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              "type": "quality",
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            },
            {
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    "items": [
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    ],
    "title": "Carers' Support Services",
    "status": "complete",
    "legalBasis": {
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    },
    "description": "This notice notes the  award of contract to Camden Carers Centre for the provision of the Carers’ Support Service who currently deliver the service. The Carers’ Support Service addresses the statutory duties the Care Act 2014 places on Local Authorities to identify unpaid Carers, assess their needs and prevent, reduce and delay future need for support.\nThe new contract is for an initial period of four (4) years until 31st March 2029, with the option to extend for an additional three (3) years until 31st March 2032, for a total value of £3,474,126 (£6,314,419 including extension).\nCamden Carers submitted a tender with strengths which include understanding local needs, co-designing the service with local groups and working with young carers as they transition into adulthood. Their tender also demonstrated innovation, for example, they will work with medical students at University College London to ensure future doctors will have a great understanding of the role of carers.",
    "classification": {
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    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
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        "postalCode": "N1C 4AG",
        "countryName": "United Kingdom",
        "streetAddress": "London Borough of Camden, 5 Pancras Square"
      },
      "details": {
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        "name": "Mr David Walsh",
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      "name": "Camden Carers Centre",
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      "identifier": {
        "legalName": "Borough Solicitor, London Borough of Camden"
      },
      "contactPoint": {
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  ],
  "language": "en",
  "contracts": [
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        "currency": "GBP"
      },
      "status": "active",
      "awardID": "017357-2025-1-1",
      "dateSigned": "2025-03-31T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (3 releases)
28 Apr 2025 · 017357-2025 · award, contract
{
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      {
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        "measure": "foreignBidsFromEU",
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      {
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        "measure": "foreignBidsFromNonEU",
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  "tender": {
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        "awardCriteria": {
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    "title": "Carers' Support Services",
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    "description": "This notice notes the  award of contract to Camden Carers Centre for the provision of the Carers’ Support Service who currently deliver the service. The Carers’ Support Service addresses the statutory duties the Care Act 2014 places on Local Authorities to identify unpaid Carers, assess their needs and prevent, reduce and delay future need for support.\nThe new contract is for an initial period of four (4) years until 31st March 2029, with the option to extend for an additional three (3) years until 31st March 2032, for a total value of £3,474,126 (£6,314,419 including extension).\nCamden Carers submitted a tender with strengths which include understanding local needs, co-designing the service with local groups and working with young carers as they transition into adulthood. Their tender also demonstrated innovation, for example, they will work with medical students at University College London to ensure future doctors will have a great understanding of the role of carers.",
    "classification": {
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    "procurementMethodDetails": "Open procedure"
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}
12 Nov 2024 · 036636-2024 · tenderUpdate
{
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    "title": "Carers' Support Services",
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    "description": "The London Borough of Camden is seeking to commission a new Carers Support Services Contract.\nThe service supports identification of Carers, increased access to a range of support including advice, information, statutory Carer assessments and peer support to enable Carers to remain connected to their community.\nThe Council has reviewed and upgraded its payment processes and is now able to offer the Supplier Incentive Scheme. For a small rebate our target is to pay invoices within 10 days, or earlier, after the receipt of a valid invoice. The Council therefore recommends Suppliers participate in the Supplier Incentive Scheme to improve their cash flow and ensure enhanced liquidity within your supply chain. Participation in the Supplier Incentive Scheme has therefore been included as part of this process and Suppliers are referred to the tender pack for further information.\nPlease note the deadline of this tender is now midday 12th December 2024.",
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5 Nov 2024 · 035840-2024 · tender
{
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        "description": "The London Borough of Camden is seeking to commission a new Carers Support Services Contract.\nThe service supports identification of Carers, increased access to a range of support including advice, information, statutory Carer assessments and peer support to enable Carers to remain connected to their community. The new service will reflect the voice of Carers and embody the principles of the action plan. The service will be based around a neighbourhood footprint in line with the developing health and care integrated neighbourhood teams and neighbourhood networks.\nThe proposed service is for an initial term of four years with an option to extend for three years, up to a maximum of a seven-year period. The service to be reviewed  during its lifetime to ensure that services are working in line with the changing landscape of health and social care and that the contract continues to meet the needs of Carers in Camden. The contract value for the proposed service is £6,314,798 including extension.\nThe service come under Chapter 3, Section 7 (Social and Other Specific Services) of the Public Contracts Regulations 2015. Under Regulation 76 the Council may determine the procedure to be applied in connection with the award of the Contracts. The award procedure to be used is set out in these Instructions to Tenderers and the contract will be awarded on the basis of the most economically advantageous tender. The procurement process is similar to an open procurement.\nThe service must be delivered in the London Borough of Camden.\nThe selection award criteria are set out in the tender documents.",
        "contractPeriod": {
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    "tenderPeriod": {
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    "submissionMethodDetails": "https://procontract.due-north.com/Advert/Index?advertId=24601cda-9c97-ef11-8132-005056b64545",
    "procurementMethodDetails": "Open procedure"
  },
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    {
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        "locality": "London",
        "postalCode": "N1C 4AG",
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      },
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        "classifications": [
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            "scheme": "TED_CA_TYPE",
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          }
        ]
      },
      "identifier": {
        "legalName": "London Borough of Camden"
      },
      "contactPoint": {
        "url": "https://procontract.due-north.com/Advert/Index?advertId=24601cda-9c97-ef11-8132-005056b64545",
        "name": "Ms Rohima Begum",
        "email": "rohima.begum@camden.gov.uk"
      }
    },
    {
      "id": "GB-FTS-65062",
      "name": "Borough Solicitor, London Borough of Camden",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "N1C 4AG",
        "countryName": "United Kingdom",
        "streetAddress": "5 Pancras Square"
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      "identifier": {
        "legalName": "Borough Solicitor, London Borough of Camden"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}