Official UK procurement notice
Carers Support Service · UK public procurement notice
Authority: Newcastle City Council (Local council)
Sectors: Health & Social Care (85) Delivery: North East (UKC2)
Published estimate£853,120≈ £284k / year · £853,120 inc. VAT · 1 value update
Submissions closed 13 Jan 2026awarded 12 Feb 2026
Awarded to NEWCASTLE CARERS
Contract term 3 yrsends 31 Mar 2029 · starts 1 Apr 2026
What is being bought
Published requirement descriptionThe provision of services for Unpaid Carers who live in the boundary of Newcastle City Council. will deliver the following activities across all localities within the city, including community hub buildings in each of the localities.
The Provider will work with the Council, especially Adult Social Care Point, to support carers in accessing statutory assessments under the Care Act 2014 and Children and Families Act 2014. The approach will be holistic, focusing on the whole family. This will be achieved, through the operation of a system which acts to accept and screen all referrals into the service and acts as a pathway to:
- Identification of Carers not known to services, to ensure they are being offered support and tracking outcomes from support offered.
- Provision of advice, information and guidance for Carers.
- Completion of statutory Carers Assessments for young carers (aged under 18)
- Following Assessment by the Local Authority the production of Support Plans for Adult Carers where these are required (utilising a range of digital, telephone and face-to-face support channels
- Facilitating the development of support networks for Carers across Newcastle.
- Administration of a Carers Well Being Fund
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£853,120
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published award criteria (1)
- Quality
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 13 Oct 2025, 15:56 BST
- Last source update
- 17 Apr 2026, 11:36 BST
- Award evaluation window
- Submission end – 6 Feb 2026
- FTS notice number
2025/S 000-079834- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ae84Find a Tender
How it was run
Official noticeRun through: OPEN-UK
Access & registration note: Free
- Submission deadline
- 13 Jan 2026, 12:00 GMT
- Clarification deadline
- 2 Jan 2026, 23:59 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
13 Oct 2025 → 17 Apr 2026 · 9 dates- Planning notice published373 days ago13 Oct 2025, 15:56 BST
- Tender notice published321 days ago4 Dec 2025, 15:24 GMT
- Clarification questions by292 days ago2 Jan 2026, 23:59 GMT
- Submission deadline282 days ago13 Jan 2026, 12:00 GMT
- Award decision expected by257 days ago6 Feb 2026, 23:59 GMT
- Assessment summaries sent252 days ago12 Feb 2026
- Standstill ends240 days ago23 Feb 2026, 23:59 GMT
- Contract starts204 days ago1 Apr 2026, 00:00 BST
- Latest notice published188 days ago17 Apr 2026, 11:36 BST
Notice history
10 events · 4 releases on Find a Tender · since 13 Oct 2025- Preliminary market engagement notice published13 Oct 2025, 15:56 BSTUK2
- Tender notice published4 Dec 2025, 15:24 GMTUK4
- Published value updated4 Dec 2025, 15:24 GMT
- Status changed to active4 Dec 2025, 15:24 GMT
- Procurement method changed4 Dec 2025, 15:24 GMT
- Deadline published: 13 Jan 2026, 12:00 GMT4 Dec 2025, 15:24 GMT
- Contract award notice published12 Feb 2026, 16:49 GMTUK6
- Status changed to complete12 Feb 2026, 16:49 GMT
- Contract signature expected24 Feb 2026, 23:59 GMTscheduled
- Contract details notice published17 Apr 2026, 11:36 BSTUK7
Routine re-releases (4)
- 2025-10: 1 release · 13 Oct 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value (inc. VAT) £2,559,3601 award inc. VAT; no net value published
Bids received 21 from SMEs
Contracts signed 1latest 25 Mar 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| NEWCASTLE CARERSVCSE24 Feb 2026 – 24 Feb 2026 | £2,559,360 inc. VAT | 12 Feb 2026 | Awarded |
Contracts
Contract 1 · NEWCASTLE CARERSVCSE
- Signed
- 25 Mar 2026
- Value
- £2,559,360 inc. VAT
- Period
- 1 Apr 2026 – 31 Mar 2029
- Status
- active
3 agreed KPIs: 100% of statutory young carers assessments being completed within 45 days from the initial referral date. · 100% of young carers under 18 receive a review within 12 months of their 18th birthday. · 100% of service withdrawals are reported to the council.
- 100% of statutory young carers assessments being completed within 45 days from the initial referral date.
- 100% of young carers under 18 receive a review within 12 months of their 18th birthday.
- 100% of service withdrawals are reported to the council.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders | 1 | 1 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- NEWCASTLE CARERSAwarded supplier
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Signed contract
- Bidding documents and specifications Specification requirements The procurement documents are available for unrestricted and full access, free of charge at: https://www.open-uk.org
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender