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AwardedFind a Tender · award

Carers Support Service

Buyer: Newcastle City Council →

View official notice ↗Official source

BuyerNewcastle City Council
StatusAwarded
Deadline13 Jan 2026
Value£853,120
Published17 Apr 2026

What is being bought

The provision of services for Unpaid Carers who live in the boundary of Newcastle City Council. will deliver the following activities across all localities within the city, including community hub buildings in each of the localities. The Provider will work with the Council, especially Adult Social Care Point, to support carers in accessing statutory assessments under the Care Act 2014 and Children and Families Act 2014. The approach will be holistic, focusing on the whole family. This will be achieved, through the operation of a system which acts to accept and screen all referrals into the service and acts as a pathway to: • Identification of Carers not known to services, to ensure they are being offered support and tracking outcomes from support offered. • Provision of advice, information and guidance for Carers. • Completion of statutory Carers Assessments for young carers (aged under 18) • Following Assessment by the Local Authority the production of Support Plans for Adult Carers where these are required (utilising a range of digital, telephone and face-to-face support channels • Facilitating the development of support networks for Carers across Newcastle. • Administration of a Carers Well Being Fund

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimelightTouch
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

1

Statusactive
Value£2,559,360

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05ae84
Latest release ID035098-2026
Latest release timestampFri Apr 17 2026 10:36:19 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/079834-2025
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
17 Apr 2026award, contract035098-2026
12 Feb 2026award, contract013152-2026
4 Dec 2025tender079834-2025
13 Oct 2025planning064886-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (4 releases)
17 Apr 2026 · 035098-2026 · award, contract
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12 Feb 2026 · 013152-2026 · award, contract
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4 Dec 2025 · 079834-2025 · tender
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    "value": {
      "currency": "GBP",
      "amountGross": 853120
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "L-1",
        "url": "https://www.open-uk.org/",
        "description": "Specification requirements \nThe procurement documents are available for unrestricted and full access, free of charge at: https://www.open-uk.org",
        "documentType": "biddingDocuments"
      },
      {
        "id": "079834-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/079834-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-12-04T15:24:04Z"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-02-06T23:59:59Z"
    },
    "description": "Newcastle City Council is seeking bids from interested suppliers to provide services and support for un pain carers of all ages who live in Newcastle. Under Section 4 of the Care Act 2014 , the Local Authority must establish, coordinate and maintain a service (or services) that provide accessible, up to date, accurate, comprehensive but proportionate advice and local information relating to care and support for people and support for carers. Ibn addition to this the Children and Families Act 2014 states that a local authority must take reasonable steps to identify and The Young Carers (Needs Assessments) (England) Regulations 2015 mandate that local authorities conduct needs assessments for young carers. This provides an introductory summary of the service delivery.",
    "tenderPeriod": {
      "endDate": "2026-01-13T12:00:00Z"
    },
    "enquiryPeriod": {
      "endDate": "2026-01-02T23:59:59Z"
    },
    "specialRegime": [
      "lightTouch"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.open-uk.org",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PBHM-6848-TWYG",
      "name": "Newcastle City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "country": "GB",
        "locality": "Newcastle Upon Tyne",
        "postalCode": "NE1 8QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre"
      },
      "details": {
        "url": "https://www.newcastle.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PBHM-6848-TWYG",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "corporate.procurement.team@newcastle.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
13 Oct 2025 · 064886-2025 · planning
{
  "id": "064886-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-10-13T15:56:07+01:00",
  "ocid": "ocds-h6vhtk-05ae84",
  "buyer": {
    "id": "GB-PPON-PBHM-6848-TWYG",
    "name": "Newcastle City Council"
  },
  "tender": {
    "id": "ocds-h6vhtk-05ae84",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKC2",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85312310",
            "scheme": "CPV",
            "description": "Guidance services"
          },
          {
            "id": "85312400",
            "scheme": "CPV",
            "description": "Welfare services not delivered through residential institutions"
          }
        ]
      }
    ],
    "title": "Support for Carers Service",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Services to provide support for carers of all ages within Newcastle City Council",
    "specialRegime": [
      "lightTouch"
    ],
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PBHM-6848-TWYG",
      "name": "Newcastle City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "country": "GB",
        "locality": "Newcastle Upon Tyne",
        "postalCode": "NE1 8QH",
        "countryName": "United Kingdom",
        "streetAddress": "Civic Centre"
      },
      "details": {
        "url": "https://www.newcastle.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PBHM-6848-TWYG",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "corporate.procurement.team@newcastle.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "064886-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/064886-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-10-13T15:56:07+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "met",
        "dateMet": "2025-05-30T00:00:00+01:00",
        "description": "A market engagement event was held via Microsoft Teams on 30th May 2025. The event was advertised on the Open Platform https://www.open-uk.org/opportunities/overview/public/d1bfe7b6-4e35-400d-b082-8d0bb8540b06. Suppliers submitted expressions of interest via the Open Platform and were provided with the link to attend the event."
      }
    ]
  },
  "initiationType": "tender"
}