Official UK procurement notice
Carers Hub for the Borough of Hammersmith & Fulham
Authority: London Borough of Hammersmith and Fuham (LBHF) (Local council)
What is being bought
Published requirement descriptionThe London Borough of Hammersmith and Fulham is seeking to commission a Carers Hub to fulfil its statutory duties under the Care Act 2014.
This includes responsibilities related to the provision of information and advice, emergency planning cards, training, support planning, social opportunities and the facilitation of Carers Assessments and reviews for adult unpaid carers aged 18 and over including those transitioning into adulthood.
The Council is seeking the provision of a one-stop shop ‘Hub’ model to enable Carers to access services that support their physical, mental and emotional wellbeing to enable them to continue in their caring role and to improve their quality of life.
The Council expects the successful Provider to develop, maintain and deliver a range of person-centred and coordinated services for carers in Hammersmith & Fulham and will be responsible for ensuring safe, high quality, non-discriminatory Carer services appropriate to the diverse needs of the borough.
CPV: Health and social work services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,200,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality
- Price
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 16 Apr 2025, 12:22 BST
- Last source update
- 24 Feb 2026, 12:21 GMT
- Award evaluation window
- Submission end – 19 Jan 2026
- FTS notice number
2025/S 000-074558- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0503f2Find a Tender
How it was run
Official notice- Submission deadline
- 17 Dec 2025, 17:00 GMT
- Clarification deadline
- 8 Dec 2025, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Suppliers are requested to register on our tender portal to access the tender. www.capitalesourcing.com ↗
Timeline
16 Apr 2025 → 1 Apr 2026 · 11 dates- Planning notice published16 Apr 2025, 12:22 BST
- Market engagement1 Jun 2025, 23:59 BST
Carers Hub Contract
The London Borough of Hammersmith and Fulham are seeking suitable providers to deliver services to unpaid carers in the borough.
The Carers Hub contract supports us to meet our Care Act (2014) duties to carers. Services that the Carers Hub currently provides under this contract are:
- Carers assessments, reviews, support plans andpersonal budgets
- Social events and peer networking/support
- Information, advice and training on a range of topics.
- Signposting to other services where appropriate
- Forging partnerships with local charities and businesses to enhance the offer to carers.
Referrals for an assessment can be made to our Carers Hub from the Council, other professionals or as a self-referral. Council social workers are also able to conduct carers assessments as part of their work with the cared-for, but our Carers Hub provider does around 80% of the total annual carers assessments.
We are holding a market engagement event 1pm-2pm Thursday 1st May online using Microsoft Teams. We hope you will be able to join us but we will send the slides and a survey to any interested providers who are not able to attend.
Interested parties need to register on our tender portal www.capitalesourcing.com ↗ and send us your details via the messaging service
- Next notice expected16 Jun 2025, 23:59 BST
- Tender notice published345 days ago17 Nov 2025, 17:18 GMT
- Clarification questions by324 days ago8 Dec 2025, 17:00 GMT
- Submission deadline315 days ago17 Dec 2025, 17:00 GMT
- Award decision expected by282 days ago19 Jan 2026, 23:59 GMT
- Assessment summaries sent247 days ago24 Feb 2026
- Latest notice published246 days ago24 Feb 2026, 12:21 GMT
- Standstill ends236 days ago6 Mar 2026, 23:59 GMT
- Contract starts211 days ago1 Apr 2026, 00:00 BST
Notice history
8 events · 3 releases on Find a Tender · since 16 Apr 2025- Preliminary market engagement notice published16 Apr 2025, 12:22 BSTUK2
- Tender notice published17 Nov 2025, 17:18 GMTUK4
- Status changed to active17 Nov 2025, 17:18 GMT
- Procurement method changed17 Nov 2025, 17:18 GMT
- Deadline published: 17 Dec 2025, 17:00 GMT17 Nov 2025, 17:18 GMT
- Contract award notice published24 Feb 2026, 12:21 GMTUK6
- Status changed to complete24 Feb 2026, 12:21 GMT
- Contract signature expected10 Mar 2026, 23:59 GMTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Carers Network Westminster1 Apr 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: There is an option to extend for a further two years. | £1,767,660 inc. VAT | 16 Feb 2026standstill to 6 Mar 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders · 4 at stage one | 0 | 1 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Carers Network WestminsterAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender