Find a TenderAwardedContract award notice
Published 23 Jun 2026, 09:28 BST

Official UK procurement notice

Care Provider Partner for Hartrigg Oaks Continuing Care Retirement Community

Official notice

Authority: JOSEPH ROWNTREE HOUSING TRUST (Housing)

ServicesCompetitive flexible procedureAbove thresholdConcessionSME suitableVCSE suitable
Concession value (operator's revenue)£70,000,000operator revenue, not the authority's budget
Submissions closed 29 Jul 2026awarded 25 Sept 2026
Awarded to Shaw healthcare
Contract term 10 yrsends 11 Jan 2037 · up to 12 Jan 2042 with extensions · starts 10 Jan 2027

What is being bought

Published requirement description

The Joseph Rowntree Housing Trust (JRHT) is seeking to appoint an experienced care provider to deliver integrated care services at Hartrigg Oaks, a continuing care retirement community in York comprising 152 bungalows and a 43-bed residential and nursing care home, The Oaks.

The scope includes:

  • in-home domiciliary care, including personal care, domestic support and 24/7 emergency response; and
  • residential and nursing care within The Oaks care home.

JRHT also wants the same provider to operate:

  • On site catering services
  • On site Healthy Activity Centre (HAC)

The appointed provider will be contracted by JRHT and will assume full responsibility for the delivery, safety and quality of care services, including clinical governance, safeguarding and regulatory compliance. The provider must be registered with the Care Quality Commission for all relevant regulated activities.

JRHT will retain ownership of the estate, with operational responsibility for care services transferring to the appointed provider.

The contract aims to deliver high-quality, person-centred and integrated care, with payment based on a fixed fee model subject to adjustment based on actual service delivery.

For the avoidance of doubt, the inclusion of VAT within the estimated contract value is for the purposes of this notice only; care provision services of this nature are expected to be exempt from VAT in accordance with UK legislation applicable to state-regulated welfare services.

  • How the procedure runs: 1) Combination of Technical Score and Commercial Score to confirm top three(3) ranked bidders 2) Presentation for information only 3) Best and Final Offers (BAFO) 4) Selection of the preferred Service Provider 5) Contract Agreement with Preferred Service Provider Please refer to the tender documents for further details. Note: Should JRHT not be able to agree a contract with the preferred tenderer or the preferred tenderer withdraws from the process, JRHT reserves the right to enter into the contract agreement with the next ranked tenderer where upon the same rules apply.

CPV: Residential nursing care services · Social work services with accommodation · Welfare services for the elderly

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 10 yrsSMEVCSEPublished value£70,000,000
Contract period: 10 Jan 2027 – 11 Jan 2037 (10 yrs) · up to 12 Jan 2042 with extensionsValue: £70,000,000 exc. VAT · £70,000,000 inc. VAT
Delivery: Yorkshire & HumberEligibility: SME eligibleVCSE eligible
Extensions: JRHT may extend the contract for up to a further five (5) years, subject to satisfactory performance and at JRHT’s sole discretion.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As per tender instructions.

  • Technical & professional ability

    As per tender instructions.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical Questionnaire: 60%
  • Commercial Evaluation: 40%
Published award criteria (2)
  • Technical Questionnaire
  • Commercial Evaluation
Conditions of participation2
  • Economic & financial standing

    As per tender instructions.

  • Technical & professional ability

    As per tender instructions.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Concession
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Jun 2026, 09:28 BST
Last source update
25 Sept 2026, 10:16 BST
Award evaluation window
Submission end – 7 Oct 2026
FTS notice number
2026/S 000-058764
Latest notice
Contract award notice (UK6)
Classification (CPV)
Residential nursing care servicesSocial work services with accommodationWelfare services for the elderly
Delivery area
Yorkshire & Humber (UKE)
Official registry OCID
ocds-h6vhtk-06baa6 Find a Tender
Contract terms summary

As per tender instructions.

How it runs
  1. Combination of Technical Score and Commercial Score to confirm top three(3) ranked bidders
  2. Presentation for information only
  3. Best and Final Offers (BAFO)
  4. Selection of the preferred Service Provider
  5. Contract Agreement with Preferred Service Provider

Please refer to the tender documents for further details.

Note: Should JRHT not be able to agree a contract with the preferred tenderer or the preferred tenderer withdraws from the process, JRHT reserves the right to enter into the contract agreement with the next ranked tenderer where upon the same rules apply.

Review and risk notes
Risks

As per tender instructions.

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
29 Jul 2026, 17:00 BST
Clarification deadline
15 Jul 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted electronically through the Delta eSourcing portal. Submissions by email or post will not be accepted. Suppliers should access the opportunity and submit their response using the following link:

www.delta-esourcing.com/respond/9BP63Y6VQG ↗

Timeline

23 Jun 2026 → 10 Jan 2027 · 7 dates
  1. Tender notice published121 days ago
    23 Jun 2026, 09:28 BST
  2. Clarification questions by99 days ago
    15 Jul 2026, 17:00 BST
  3. Submission deadline85 days ago
    29 Jul 2026, 17:00 BST
  4. Assessment summaries sent28 days ago
    25 Sept 2026, 00:00 BST
  5. Latest notice published27 days ago
    25 Sept 2026, 10:16 BST
  6. Award decision expected by15 days ago
    7 Oct 2026, 23:59 BST
  7. Today
    22 Oct 2026
  8. Contract startsin 80 days
    10 Jan 2027

Notice history

4 events · 2 releases on Find a Tender · since 23 Jun 2026
  1. Tender notice published
    23 Jun 2026, 09:28 BST
    UK4
  2. Contract award notice published
    25 Sept 2026, 10:16 BST
    UK6
  3. Status changed to complete
    25 Sept 2026, 10:16 BST
  4. Contract signature expected
    4 Jan 2027, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £69,250,0001 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Awarded toValueDateStatus
Shaw healthcare10 Jan 2027 – 11 Jan 2037 · up to 12 Jan 2042Extensions: JRHT may extend the contract for up to a further five (5) years, subject to satisfactory performance and at JRHT’s sole discretion.£69,250,00025 Sept 2026Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 2 at stage one00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

JOSEPH ROWNTREE HOUSING TRUST

Contracting authorityPublic authority - sub-central government GB-PPON: PRCX-3952-HGPJ The Homestead, 40 Water End, York, York, Yorkshire & Humber, YO30 6WPContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • SHAW HEALTHCARE LIMITEDAwarded supplierGB-PPON: PZJZ-1924-JXWL Ty Shaw, Links Court, Links Business Park, St Mellons, Cardiff, Wales, CF3 0LTContact name, email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender