Find a TenderAwarded
Published 6 Feb 2025, 13:35 GMT

Official UK procurement notice

Care Navigation Services on behalf of NHS Nottingham and Nottinghamshire ICB

Official notice

Authority: NHS Nottingham and Nottinghamshire Integrated Care Board (Central government)

ServicesOpen procedureSME suitable
Published estimate£4,535,000≈ £907k / year · 1 value update0.7% below published estimate
Submissions closed 5 May 2025awarded 3 Jul 2025
Awarded to Nottingham CityCare Partnership CIC
Contract term 5 yrsends 30 Sept 2030 · extension options published · starts 1 Oct 2025

What is being bought

Published requirement description

NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) have undertaken a Competitive Process under the Provider Selection Regime (PSR) regulations to invite suitably qualified and experienced providers to deliver a Care Navigation Service.

CPV: Health services

The lotProcurement structure

single lot · value published
Lot #1Awarded 5 yrsPublished value£4,535,000
Contract period: 1 Oct 2025 – 30 Sept 2030 (5 yrs)
Delivery: East Midlands
Extensions: The contract will be for an initial period of 3 years commencing 1st October 2025 with the Commissioner having the option to extend the contract for up to a further 2 years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 44%Price: 10%Social value: 10%Environmental: 36%
Published sub-criteria (5)
  • Quality and Innovation: 36%
  • Improving access, reducing health inequalities and facilitating Choice: 8%
  • Value: 10%
  • Social Value: 10%
  • Integration, Collaboration & Service Sustainability: 36%
Published award criteria (5)
  • Integration, Collaboration & Service Sustainability: 36%
  • Quality and Innovation: 36%
  • Improving access, reducing health inequalities and facilitating Choice: 8%
  • Social Value: 10%
  • Value: 10%
What this means for your bid
  • Price carries 10 of 100 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
6 Feb 2025, 13:35 GMT
Last source update
27 Feb 2026, 15:12 GMT
Award evaluation window
5 May 2025 – …
Authority reference
C351509
FTS notice number
2026/S 000-018039
Classification (CPV)
Health services
Delivery area
East Midlands (UKF1)
Official registry OCID
ocds-h6vhtk-04dc35 Find a Tender

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice.<br/><br/>The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 23:59 on the 29th July 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.<br/><br/>Written representations should be sent to [email protected] <br/><br/>Award decision-makers: The award decision has been made by the NHS Nottingham and Nottinghamshire Integrated Care Board Strategic Planning and Integration Committee on the 3rd July 2025.<br/><br/>Conflicts of Interest: 1 perceived Conflict of Interest was identified throughout the process. Due to the nature of the perceived conflict, the mitigation provided and the robust open, fair and transparent procurement process being undertaken, it was agreed that no further action was required at the time. <br/><br/>The lifetime value of the contract is expected to be £4,501,923.00.<br/><br/>The Key Criteria used and weighted by the authority were as follows:<br/>• Quality and Innovation: 36.00%<br/>• Integration, Collaboration & Service Sustainability: 36.00%<br/>• Improving access, reducing health inequalities and facilitating Choice: 8.00%<br/>• Social Value: 10.00% <br/>• Value: 10.00%<br/><br/>The rationale for this was based on the detailed list of all requirements according to the specification and requirements of the integrated care system.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
5 May 2025, 16:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
5 May 2025, 17:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

1 May 2025 → 27 Feb 2026 · 5 dates
  1. Next notice expected
    1 May 2025, 00:00 BST
  2. Submission deadline
    5 May 2025, 16:00 BST
  3. Bids opened
    5 May 2025, 17:00 BST
  4. Contract starts392 days ago
    1 Oct 2025, 00:00 BST
  5. Notice published242 days ago
    27 Feb 2026, 15:12 GMT

Notice history

5 events · 4 releases on Find a Tender · since 4 Apr 2025
  1. Published value updated to £4,535,000
    4 Apr 2025, 13:00 BST
    was £1
  2. Status changed to active
    4 Apr 2025, 13:00 BST
  3. Procurement method changed
    4 Apr 2025, 13:00 BST
  4. Deadline published: 5 May 2025, 16:00 BST
    4 Apr 2025, 13:00 BST
  5. Status changed to complete
    16 Jul 2025, 12:46 BST
Published amendments (1)

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using the competitive process.' The dates between which the service…

Routine re-releases (4)
  • 2025-02: 1 release · 6 Feb 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,501,9231 contract exc. VAT
Bids received 42 from SMEs
Contracts signed 1latest 3 Jul 2025
Awarded toValueDateStatus
Nottingham CityCare Partnership CIC£4,501,923 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids2——

Contracting authority & participating public bodies

NHS Nottingham and Nottinghamshire Integrated Care Board

Contracting authorityCentral GovernmentBody governed by public lawHealth Sir John Robinson House Sir John Robinson Way Arnold Nottingham, Nottingham, East Midlands, NG5 6DAContact name, email Published organisation website ↗

Dispute resolution & review bodies

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.