Find a TenderAwarded
Published 15 Dec 2023, 09:25 GMT

Official UK procurement notice

Care Connect Digital Upgrade - Alarm Receiving Centre Platform

Official notice

Authority: Durham County Council (Local council)

GoodsOpen procedure
Published estimate£2,000,000exc. VAT · 1 value update
Submissions closed 1 Apr 2024awarded 25 Apr 2024
Awarded to Chubb Fire & Security Limited

What is being bought

Published requirement description

This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform.

Due to the impending switch off of the analogue phone network (PSTN), to be completed by

December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital

personal alarms and communication with other digital equipment.

The scope of this arrangement may be extended to include any new or emerging

technologies or products to support or enhance the Alarm Receiving Centre platform.

This procurement is issued under an Open Tender (Find a Tender Service Threshold)

Process.

The expected start date for the proposed contract is 1st May 2024.

The expected end date for the proposed contract is 30th April 2027.

The proposed contract is to be let with two options to extend for a further 36-months per

extension period from the actual end date.

Proposed extension period 1: 1st May 2027 - 30th April 2030.

Proposed extension period 2: 1st May 2023 - 30th April 2033.

CPV: Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1AwardedPublished value£2,000,000

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (6)
  • Project Implementation Plan: 20%
  • Data Migration and Validation: 5%
  • Hosting Security Compliance: 5%
  • Desirable Requirements: 5%
  • System Demonstrations: 35%
  • price: 30%
Published award criteria (6)
  • Project Implementation Plan: 20
  • Data Migration and Validation: 5
  • Hosting Security Compliance: 5
  • Desirable Requirements: 5
  • System Demonstrations: 35
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
15 Dec 2023, 09:25 GMT
Last source update
10 May 2024, 09:16 BST
Award evaluation window
2 Apr 2024 – …
Authority reference
DN713379
FTS notice number
2024/S 000-014902
Classification (CPV)
Software package and information systems
Delivery area
North East (UKC14)
Official registry OCID
ocds-h6vhtk-0425d9 Find a Tender

How it was run

Official notice
Run through: Proactis / ProContract · Who buys & how to bid on ProContract
Language: EN
Submission deadline
1 Apr 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
2 Apr 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Feb 2024 → 10 May 2024 · 4 dates
  1. Next notice expected
    7 Feb 2024
  2. Submission deadline
    1 Apr 2024, 12:00 BST
  3. Bids opened
    2 Apr 2024, 12:00 BST
  4. Notice published
    10 May 2024, 09:16 BST

Notice history

5 events · 3 releases on Find a Tender · since 29 Feb 2024
  1. Published value updated to £2,000,000
    29 Feb 2024, 08:36 GMT
    was £900,000
  2. Status changed to active
    29 Feb 2024, 08:36 GMT
  3. Procurement method changed
    29 Feb 2024, 08:36 GMT
  4. Deadline published: 1 Apr 2024, 12:00 BST
    29 Feb 2024, 08:36 GMT
  5. Status changed to complete
    10 May 2024, 09:16 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 5
Contracts signed 1latest 25 Apr 2024
Awarded toValueDateStatus
Chubb Fire & Security Limited——Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform5bids——£1,003,302 – £2,000,000
Whole notice———£1,003,302 – £2,000,000

Contracting authority & participating public bodies

Durham County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall, DURHAM, North East, DH15ULContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.