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Find a TenderAwardedContract award notice
Published 23 May 2025, 11:18 BST

Official UK procurement notice

Care and Support Services within Extra Care Housing

Official notice

Authority: Sunderland City Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery: North East (UKC)
Published estimate£112,000,000≈ £22m / year · £112,000,000 inc. VAT · 1 value update
Submissions closed 17 Jun 2026awarded 21 Sept 2026
Award (standstill) to Sunderland Home Care Associates (20-20) Ltd
Contract term 5 yrsends 31 Oct 2031 · up to 31 Oct 2033 with extensions · starts 1 Nov 2026

What is being bought

Published requirement description

The Council is seeking to award a contract for the provision of care and support services for the following extra care accommodation settings:

  • Haddington Vale
  • Cherry Tree Gardens

Service requirements include Care and Support Services to individuals who are aged 18 years and over have been assessed by the Council as being eligible under the Care Act 2014 for care and support and whose care and support is fully or part funded by the Local Authority.

The service will be provided to tenants within Haddington Vale and Cherry Tree Gardens extra care schemes (including

the bungalows at Cherry Tree Gardens.

The service will include:

  • Care and Support within Extra Care Page 2 to 5
  • Wellbeing Service
  • The authority expects to re-tender this requirement around 10 Sept 2026, 23:59 BST.

CPV: Social work and related services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEVCSEPublished value£112,000,000
Contract period: 1 Nov 2026 – 31 Oct 2031 (5 yrs) · up to 31 Oct 2033 with extensionsValue: £112,000,000 exc. VAT · £112,000,000 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: Option to extend up to a further 2 x 12 months at the sole discretion of the Authority
85300000 Social work and related services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Social value: 10%
Published award criteria (2)
  • Quality
  • Social Value

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 10 Sept 2026
First published
23 May 2025, 11:18 BST
Last source update
21 Sept 2026, 16:03 BST
Award evaluation window
Submission end – 23 Sept 2026
FTS notice number
2026/S 000-045925
Latest notice
Contract award notice (UK6)
Classification (CPV)
Social work and related services
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-05217b Find a Tender

How it was run

Official notice
Run through: OPEN-UK
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free
Submission deadline
17 Jun 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

open-uk.org ↗

Timeline

23 May 2025 → 1 Nov 2026 · 10 dates
  1. Planning notice published
    23 May 2025, 11:18 BST
  2. Market engagement230 days ago
    6 Mar 2026, 23:59 GMT

    The Council is undertaking pre-market engagement in preparation for the procurement of care and support services for the following extra care accommodation settings:

    • Haddington Vale
    • Cherry Tree Gardens

    Service requirements include Care and Support Services to individuals who are aged 18 years and over

    have been assessed by the Council as being eligible under the Care Act 2014 for care and support and whose care and support is fully or part funded by the Local Authority. The service will be provided to

    tenants within Haddington Vale and Cherry Tree Gardens extra care schemes (including the bungalows at Cherry Tree Gardens.

    The service will include:

    • Care and Support within Extra Care
    • Wellbeing Service

    -Unplanned Care

    A Pre- Market engagement questionnaire has been published on OPEN the closing date for submissions is 12pm Friday 6th March 2026

  3. Next notice expected203 days ago
    2 Apr 2026, 23:59 BST
  4. Tender notice published156 days ago
    19 May 2026, 17:30 BST
  5. Submission deadline128 days ago
    17 Jun 2026, 12:00 BST
  6. Assessment summaries sent32 days ago
    21 Sept 2026, 00:00 BST
  7. Latest notice published32 days ago
    21 Sept 2026, 16:03 BST
  8. Award decision expected by29 days ago
    23 Sept 2026, 23:59 BST
  9. Standstill ends21 days ago
    1 Oct 2026, 23:59 BST
  10. Today
    23 Oct 2026
  11. Contract startsin 9 days
    1 Nov 2026

Notice history

10 events · 4 releases on Find a Tender · since 23 May 2025
  1. Pipeline notice published
    23 May 2025, 11:18 BST
    UK1
  2. Preliminary market engagement notice published
    20 Feb 2026, 16:08 GMT
    UK2
  3. Tender notice published
    19 May 2026, 17:30 BST
    UK4
  4. Published value updated
    19 May 2026, 17:30 BST
  5. Status changed to active
    19 May 2026, 17:30 BST
  6. Procurement method changed
    19 May 2026, 17:30 BST
  7. Deadline published: 17 Jun 2026, 12:00 BST
    19 May 2026, 17:30 BST
  8. Contract award notice published
    21 Sept 2026, 16:03 BST
    UK6
  9. Status changed to complete
    21 Sept 2026, 16:03 BST
  10. Contract signature expected
    30 Oct 2026, 23:59 GMT
    scheduled
Routine re-releases (4)
  • 2025-05: 1 release · 23 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £8,500,0001 award inc. VAT; no net value published
Bids received 1411 from SMEs
Named bidders 14published on the award notice
Awarded toValueDateStatus
Sunderland Home Care Associates (20-20) LtdCare and Support Services with Extra Care Housing1 Nov 2026 – 31 Oct 2031 · up to 31 Oct 2033Extensions: Option to extend up to a further 2 x 12 months at the sole discretion of the Authority£8,500,000 inc. VAT21 Sept 2026standstill to 1 Oct 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
14final-stage tenders111—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Sunderland City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PLVZ-4154-GGRZ City Hall, Plater Way,, Sunderland, North East, SR1 3AAContact email

Bidders & participating suppliers

14 commercial parties on the notice · 1 awarded
  • BE CARE LIMITEDBidder / tendererGB-COH: 13930191GB-PPON: PWRN-4138-ZJZH 53 Newbridge Crescent, Wolverhampton, West Midlands, WV6 0LH
  • BE CARING LTDBidder / tendererGB-COH: 05367714GB-PPON: PWDY-6625-NBLJ 3rd Floor Arden House Regent Centre, Newcastle Upon Tyne, North East, NE3 3LZ
  • Brighterstays LtdBidder / tendererGB-COH: 15905704 Quick Silver Way, Newcastle upon Tyne, North East, NE27 0QQ
  • Brightway Care AgencyBidder / tendererGB-COH: 14735593 41 Shelley Road, Preston, North West, PR2 2DB
  • CARE & REABLEMENT SOLUTIONS LIMITEDBidder / tendererGB-COH: 15464209GB-PPON: PZYX-1535-MTDG Lighthouse View, Seaham, North East, SR7 7PR
  • EXCELLENCE HOME CARE LTDBidder / tendererGB-COH: 11883836GB-PPON: PJLH-1341-GLNH Unit 14 City West Business Park St. Johns Road,, Meadowfield Industrial Estate, Durham, England., North East, DH7 8ER
  • HALES GROUP LIMITEDBidder / tendererGB-COH: 03756814GB-PPON: PYDT-3863-XXJM 10 Flag Business Exchange, Vicarage Farm Road, Peterborough, East of England, PE1 5TX
  • HARRITEX TRUST CARE LIMITEDBidder / tendererGB-COH: 12924529GB-PPON: PQNT-2113-DVDD Elevate Centre, Leicester, East Midlands, LE5 5EE
  • KADMIEL PROJECTS LIMITEDBidder / tendererGB-COH: 07525625GB-PPON: PLXL-7983-YCZV 104 Carnach Green, South Ockendon, East of England, RM15 5PX
  • NEW VISION CARE SERVICES LIMITEDBidder / tendererGB-COH: 11523536GB-PPON: PYCY-8936-LMRT 3 Middle Chare, Chester Le Street, North East, DH3 3QD
Show 4 more suppliers
  • PROACE HEALTHCARE SERVICES LTDBidder / tendererGB-COH: 13261656GB-PPON: PCXM-6548-GTPD The Town Hall, Wallsend, North East, NE28 7AT
  • RNJ HomecareBidder / tendererGB-COH: 14312500 Fairburn Drive, Milton Keynes, South East, MK10 9RG
  • SUNDERLAND HOME CARE ASSOCIATES (20-20) LIMITEDAwarded supplierGB-COH: 03564689GB-PPON: PDQZ-7993-BMXT Unit 3 North Hylton Road, Sunderland, North East, SR5 3ADContact email
  • VESTRA HOMECARE LTDBidder / tendererGB-COH: 07528116GB-PPON: PXYP-1184-HRMH Unit 4 Hylton Office Park, Sunderland, North East, SR5 3AD

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender