Lot 1
No lot description published.
Statuscomplete
AwardedFind a Tender · award
Care and Support at Home Framework
View official notice ↗Official source
BuyerBournemouth, Christchurch and Poole Council
StatusAwarded
Deadline23 Mar 2026
Value£214,194,450
Published13 Aug 2026
What is being bought
Bournemouth, Christchurch and Poole Council (BCP Council) is seeking providers to join the new Outcomes-Focused Framework for Care and Support at Home, designed to transform the way care is delivered across our communities. This updated approach places people, their strengths, and aspirations at the heart of everything we do. BCP Council Adult Social Care's (ASC) vision is to support people to live fulfilling lives, in ways they choose, and in environments where they feel safe and connected The Care and Support at Home Framework is committed to a progressive approach that will embed outcomes focus throughout the duration of this contract. This means moving away from the traditional 'time and task' model of care towards a model that is person-centred, flexible, and empowering. The Framework is designed to provide comprehensive support for all adults aged 18 years and over within the BCP Council conurbation, whose needs can be met through Care and Support at Home services, and do not require highly specialist or complex interventions. The Care and Support at Home Framework also includes a Waking Night Assessment Service as an additional Lot within this tender opportunity. The Waking Night Assessment Service is specifically commissioned to support people who have had an admission to hospital due to long-term health conditions or acute incidents, and who require short-term, assessment driven night care to enable a safe, effective, and timely transition back to their home environment. Contract Duration as follows: Lot 1 - Care and Support at Home Framework will be 5 years with the option to extend for a further 2 years (5+1+1). Lot 2 - Waking Night Assessment Service will be 2 years with the option to extend for a further 2 years (2+1+1).
Lot details
Lot 2
No lot description published.
Statuscomplete
Comparable-procurement analytics
No usable CPV category has been published, so a comparable market set cannot yet be built.
Procurement strategy & market signals
Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimelightTouch
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published
Planning & early market engagement
BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0
No planning milestones published.
Related procurements
No linked framework, prior procurement or reprocurement published.
Awards
Care and Support at Home Framework
Statusactive
SupplierMETRO HOMECARE LTD, FLOW HEALTHCARE. LTD, MAGNUS CARE LTD, AGINCARE UK LIMITED, ALL CARE (GB) LIMITED, ALTOGETHER CARE - CONTRACT MANAGEMENT LTD, Mrs Lynn Georgina Hart T/A Aucklands Care, CHRISTCHURCH CARE LIMITED, ELEANOR NURSING AND SOCIAL CARE LIMITED, GREEN LANES PROJECTS LIMITED, SAGE CARE LIMITED, CARE DYNAMICS LIMITED, HALLCARE SOUTH LIMITED, HORIZON HOMECARE (SOUTHERN) LTD, TENDER CARE SERVICES LIMITED, FAIRHOPE LTD, MOREPOWER LIMITED, POTENSIAL LIMITED, IVY HOMECARE LIMITED, ABICARE SERVICES LIMITED, REDJACKET SPECIALIST CARE LTD, WORK EXPERIENCE LIMITED, ABACUS CARE SOLUTIONS LTD, APEX PRIME CARE LTD, LIBERTY PRIVATE CARE LTD, Wisteria Care, IMPRESSIONS CARE SOLUTIONS LIMITED, ADRIEL CARE LIMITED, BESPOKE CARE SERVICES EAST DORSET LTD, CANDLELIGHT HOMECARE SERVICES LIMITED, PRIORY CARE SERVICES LTD, CARE SOUTH, EMJ QUALITY HOMECARE (DORSET) LTD, TENDA HANDS HOMECARE LTD, TRIPLE CARE HEALTHCARE SERVICES LIMITED, CAREPOINT SERVICES LIMITED, LIFECOME CARE LIMITED, THE PINES HOMECARE LTD, BOURNEMOUTH RAINBOW LTD, SHAUNA HEALTH CARE SERVICE SOLUTIONS LIMITED, ANCO CARE SERVICES LIMITED, CLEAR PATHWAY CARE LTD, EDITH HEALTHCARE LIMITED, ADADA LTD., ADONAI CARE SERVICES LTD, CARINGSMART LTD, CINOX HEALTHCARE LTD, HOLISTIC CARE 4U LTD, KLASS CARE LIMITED, M C CARE SOLUTIONS LTD, SWANTON CARE & COMMUNITY LIMITED, BRIGHT LONDON CARE LIMITED
Value£212,949,800
Contract periodFrom 1 Oct 2026 to 30 Sept 2031
Waking Night Assessment Service
Documents & submission route
No documents are published in the current source record.
Source data inventory
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-051343 |
|---|---|
| Latest release ID | 077233-2026 |
| Latest release timestamp | Thu Aug 13 2026 12:02:12 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | https://www.find-tender.service.gov.uk/Notice/012812-2026 |
| Tender status | complete |
| Procurement method | open |
| Procurement method details | Competitive flexible procedure |
| Main procurement category | Not published |
| Above threshold | Not published |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 2 |
| Tender items in source | 0 |
| Tender documents in source | 0 |
| Awards in latest release | 2 |
| Contracts in latest release | 0 |
| Parties in latest release | 84 |
Notice history
| Date | Event | Reference |
|---|---|---|
| 13 Aug 2026 | award, contract | 077233-2026 |
| 12 Feb 2026 | tender | 012812-2026 |
| 5 Nov 2025 | planning | 071438-2025 |
| 14 May 2025 | planning | 021321-2025 |
All source data
Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
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"language": "en",
"initiationType": "tender"
}Complete JSON history (4 releases)
13 Aug 2026 · 077233-2026 · award, contract
{
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{
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},
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}
],
"language": "en",
"initiationType": "tender"
}12 Feb 2026 · 012812-2026 · tender
{
"id": "012812-2026",
"tag": [
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],
"date": "2026-02-12T11:57:01Z",
"ocid": "ocds-h6vhtk-051343",
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{
"type": "technical",
"description": "Bidder must have a CQC Registered Office in the BCP conurbation or within 5 miles of the BCP conurbation or can commit to obtain a Registered Office within these parameters within three months of contract award. \nBidder's CQC Registered Office located within the BCP conurbation must hold a rating of Good or above. If you intend to establish a new Registered Office in BCP, the CQC rating of your nearest existing Registered Office to BCP Council must be Good.\nBidder must not have had a Sponsor Licence revoked by the Home Office.\nBidder must have a CQC Registered Manager in post or have a live application in progress at time of bid submission - who will be responsible for managing this service."
}
]
}
}
],
"items": [
{
"id": "1",
"relatedLot": "1",
"additionalClassifications": [
{
"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
]
},
{
"id": "2",
"relatedLot": "2",
"additionalClassifications": [
{
"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
]
}
],
"title": "Care and Support at Home Framework",
"value": {
"currency": "GBP",
"amountGross": 214194450
},
"status": "active",
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "L-1",
"url": "http://www.supplyingthesouthwest.org.uk/",
"description": "Tender will be advertised on www.supplyingthesouthwest.org.uk",
"documentType": "biddingDocuments"
},
{
"id": "012812-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/012812-2026",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2026-02-12T11:57:01Z"
}
],
"procedure": {
"features": "Three stage process: \nTender compliance checks\nQuality Evaluations\nPrice Tender Submission\nFrom evaluation, the 50 top ranked suppliers in Lot 1 to be awarded a place on the framework and 1 top ranked supplier in Lot 2."
},
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"recurrence": {
"dates": [
{
"startDate": "2033-10-01T23:59:59+01:00"
}
]
},
"techniques": {
"frameworkAgreement": {
"type": "open",
"method": "withAndWithoutReopeningCompetition",
"description": "Existing contracted Care and Support Providers and Learning Disability Care and Support Framework providers for Lot 1, already delivering individual care packages who are successfully awarded to this Framework Agreement will be permitted to continue delivering these packages under the new terms and conditions of the Framework Agreement. \nNew Packages/Opportunities and Mini Competition, \nNew Packages will be offered to Providers awarded to the applicable lots on the framework as per the Call Off Terms and Conditions \nFixed Price contract.",
"buyerCategories": "NHS Dorset",
"maximumParticipants": 50,
"isOpenFrameworkScheme": true,
"buyerLocationRestrictions": [
{
"gazetteer": {
"scheme": "GB-ITL",
"identifiers": [
"UKK24"
]
}
}
],
"openFrameworkSchemeEndDate": "2033-09-30T23:59:59+01:00"
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"endDate": "2026-06-30T23:59:59+01:00"
},
"description": "Bournemouth, Christchurch and Poole Council (BCP Council) is seeking providers to join the new Outcomes-Focused Framework for Care and Support at Home, designed to transform the way care is delivered across our communities. This updated approach places people, their strengths, and aspirations at the heart of everything we do.\nBCP Council Adult Social Care's (ASC) vision is to support people to live fulfilling lives, in ways they choose, and in environments where they feel safe and connected\nThe Care and Support at Home Framework is committed to a progressive approach that will embed outcomes focus throughout the duration of this contract. This means moving away from the traditional 'time and task' model of care towards a model that is person-centred, flexible, and empowering.\nThe Framework is designed to provide comprehensive support for all adults aged 18 years and over within the BCP Council conurbation, whose needs can be met through Care and Support at Home services, and do not require highly specialist or complex interventions.\nThe Care and Support at Home Framework also includes a Waking Night Assessment Service as an additional Lot within this tender opportunity.\nThe Waking Night Assessment Service is specifically commissioned to support people who have had an admission to hospital due to long-term health conditions or acute incidents, and who require short-term, assessment driven night care to enable a safe, effective, and timely transition back to their home environment\nContract Duration as follows:\nLot 1 - Care and Support at Home Framework will be 5 years with the option to extend for a further 2 years (5+1+1).\nLot 2 - Waking Night Assessment Service will be 2 years with the option to extend for a further 2 years (2+1+1).",
"tenderPeriod": {
"endDate": "2026-03-23T14:00:00Z"
},
"enquiryPeriod": {
"endDate": "2026-03-09T23:59:00Z"
},
"hasRecurrence": true,
"specialRegime": [
"lightTouch"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "http://www.supplyingthesouthwest.org.uk/",
"procurementMethodDetails": "Competitive flexible procedure"
},
"parties": [
{
"id": "GB-PPON-PHYY-7342-PRHH",
"name": "Bournemouth, Christchurch and Poole Council",
"roles": [
"buyer"
],
"address": {
"region": "UKK24",
"country": "GB",
"locality": "Bournemouth",
"postalCode": "BH2 6DY",
"countryName": "United Kingdom",
"streetAddress": "BCP Council Civic Centre"
},
"details": {
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
},
"identifier": {
"id": "PHYY-7342-PRHH",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "procurement@bcpcouncil.gov.uk"
}
}
],
"language": "en",
"initiationType": "tender"
}5 Nov 2025 · 071438-2025 · planning
{
"id": "071438-2025",
"tag": [
"planning"
],
"date": "2025-11-05T19:35:53Z",
"ocid": "ocds-h6vhtk-051343",
"buyer": {
"id": "GB-PPON-PHYY-7342-PRHH",
"name": "Bournemouth, Christchurch and Poole Council"
},
"tender": {
"id": "DN774683",
"lots": [
{
"id": "1",
"status": "planning",
"hasRenewal": true,
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"endDate": "2031-08-31T23:59:59+01:00",
"startDate": "2026-09-01T00:00:00+01:00",
"maxExtentDate": "2033-08-31T23:59:59+01:00"
}
}
],
"items": [
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"additionalClassifications": [
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"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
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"title": "Care and Support at Home",
"status": "planning",
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"hasFrameworkAgreement": true
},
"description": "Market Engagement Event - Care and Support at Home\nBournemouth, Christchurch, and Poole (BCP) Council is pleased to invite providers to a virtual Market Engagement Event taking place on Friday 28 November 2025, 10:00am-12:00 via Microsoft Teams. The purpose of the session is to outline our commissioning intentions for the upcoming Care and Support at Home framework contract.\nThis session is open to all providers with an interest in delivering Care and Support at Home services across the BCP area to include Long Term Conditions, Learning Disabilities/and or Autism and Mental Health individuals that do not require specialist or complex Care and Support. This session will provide insight into BCP Council's future vision for the service, and will explore how this work connects with key themes such as the Three Conversations Model that is being implemented within front-line Adult Social Care teams within BCP. \nThe future framework aims to enhance outcomes for individuals receiving care and their support networks through an improved, strengths based person-centred approach to delivery. This aligns with BCP Council's broader ambition to help all residents live fulfilling lives, maximising opportunity for all. \nThe Care and Support at Home tender opportunity is anticipated to be published via Supplying the South West in Early 2026.\nTo register your attendance for the Market Engagement Event, please contact Gemma Brooks, Strategic Commissioning Manager for Homecare and Reablement, by email at gemma.brooks@bcpcouncil.gov.uk by midday on Wednesday 26 November 2025. Please include your full name, email address, and Organisation name.\nPlease note: participation or non-participation in this market engagement event will not affect any organisation's eligibility in future procurement processes. The event is intended solely to inform and engage with the market, and attendance does not confer any competitive advantage.",
"communication": {
"futureNoticeDate": "2026-01-07T23:59:59Z"
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"specialRegime": [
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"mainProcurementCategory": "services"
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"name": "Bournemouth, Christchurch and Poole Council",
"roles": [
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"address": {
"region": "UKK24",
"country": "GB",
"locality": "Bournemouth",
"postalCode": "BH2 6DY",
"countryName": "United Kingdom",
"streetAddress": "BCP Council Civic Centre"
},
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"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
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"identifier": {
"id": "PHYY-7342-PRHH",
"scheme": "GB-PPON"
},
"contactPoint": {
"name": "Procurement and Contracts Team",
"email": "procurement.wellbeing@bcpcouncil.gov.uk"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "071438-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/071438-2025",
"format": "text/html",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"documentType": "marketEngagementNotice",
"datePublished": "2025-11-05T19:35:53Z"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"status": "scheduled",
"dueDate": "2025-11-28T23:59:59Z",
"description": "Market Engagement Event - Care and Support at Home\nBournemouth, Christchurch, and Poole (BCP) Council is pleased to invite providers to a virtual Market Engagement Event taking place on Friday 28 November 2025, 10:00am-12:00 via Microsoft Teams. The purpose of the session is to outline our commissioning intentions for the upcoming Care and Support at Home framework contract.\nThis session is open to all providers with an interest in delivering Care and Support at Home services across the BCP area to include Long Term Conditions, Learning Disabilities/and or Autism and Mental Health individuals that do not require specialist or complex Care and Support. This session will provide insight into BCP Council's future vision for the service, and will explore how this work connects with key themes such as the Three Conversations Model that is being implemented within front-line Adult Social Care teams within BCP. \nThe future framework aims to enhance outcomes for individuals receiving care and their support networks through an improved, strengths based person-centred approach to delivery. This aligns with BCP Council's broader ambition to help all residents live fulfilling lives, maximising opportunity for all. \nThe Care and Support at Home tender opportunity is anticipated to be published via Supplying the South West in Early 2026.\nTo register your attendance for the Market Engagement Event, please contact Gemma Brooks, Strategic Commissioning Manager for Homecare and Reablement, by email at gemma.brooks@bcpcouncil.gov.uk by midday on Wednesday 26 November 2025. Please include your full name, email address, and Organisation name.\nPlease note: participation or non-participation in this market engagement event will not affect any organisation's eligibility in future procurement processes. The event is intended solely to inform and engage with the market, and attendance does not confer any competitive advantage."
}
]
},
"initiationType": "tender"
}14 May 2025 · 021321-2025 · planning
{
"id": "021321-2025",
"tag": [
"planning"
],
"date": "2025-05-14T14:35:23+01:00",
"ocid": "ocds-h6vhtk-051343",
"buyer": {
"id": "GB-PPON-PHYY-7342-PRHH",
"name": "Bournemouth, Christchurch and Poole Council"
},
"tender": {
"id": "DN774683",
"lots": [
{
"id": "1",
"status": "planning",
"hasRenewal": true,
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"endDate": "2033-08-31T23:59:59+01:00",
"startDate": "2026-09-01T00:00:00+01:00",
"maxExtentDate": "2036-08-31T23:59:59+01:00"
}
}
],
"items": [
{
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"relatedLot": "1",
"deliveryAddresses": [
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"region": "UKK24",
"country": "GB",
"countryName": "United Kingdom"
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],
"additionalClassifications": [
{
"id": "85000000",
"scheme": "CPV",
"description": "Health and social work services"
}
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}
],
"title": "Care & Support at Home - Long Term Conditions",
"status": "planning",
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"techniques": {
"hasFrameworkAgreement": true
},
"description": "Bournemouth, Christchurch, and Poole Council (BCP Council) is seeking market feedback to help inform and shape an upcoming procurement to establish the new Care and Support at Home Framework for the BCP Council area via a preliminary market engagement exercise.\nInterested organisations are invited to complete the attached questionnaire. \nCompleted questionnaires should be submitted via the messaging facility on this activity by midday Friday 6th June 2025.\nThis market engagement questionnaire is open to all providers who have an interest in the delivery of Care and Support at Home, Long Term Conditions. \nThe tender opportunity is due to be published on Supplying the Southwest in Summer 2025. \nParticipation or non-participation in this market engagement event shall not prejudice organisations participating in any future procurement process nor is it intended that any information supplied shall place any organisation at an advantage in any forthcoming procurement process.",
"specialRegime": [
"lightTouch"
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"aboveThreshold": true,
"mainProcurementCategory": "services"
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"parties": [
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"id": "GB-PPON-PHYY-7342-PRHH",
"name": "Bournemouth, Christchurch and Poole Council",
"roles": [
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"address": {
"region": "UKK24",
"country": "GB",
"locality": "Bournemouth",
"postalCode": "BH2 6DY",
"countryName": "United Kingdom",
"streetAddress": "BCP Council Civic Centre"
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"details": {
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"scheme": "UK_CA_TYPE",
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"identifier": {
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"scheme": "GB-PPON"
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"contactPoint": {
"email": "procurement@bcpcouncil.gov.uk"
}
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],
"language": "en",
"planning": {
"documents": [
{
"id": "021321-2025",
"url": "https://www.find-tender.service.gov.uk/Notice/021321-2025",
"format": "text/html",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"documentType": "marketEngagementNotice",
"datePublished": "2025-05-14T14:35:23+01:00"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"status": "scheduled",
"dueDate": "2025-06-06T23:59:59+01:00",
"description": "Bournemouth, Christchurch, and Poole Council (BCP Council) is seeking market feedback to help inform and shape an upcoming procurement to establish the new Care and Support at Home Framework for the BCP Council area via a preliminary market engagement exercise.\nInterested organisations are invited to complete the attached questionnaire. \nCompleted questionnaires should be submitted via the messaging facility on this activity by midday Friday 6th June 2025.\nThis market engagement questionnaire is open to all providers who have an interest in the delivery of Care and Support at Home, Long Term Conditions. \nThe tender opportunity is due to be published on Supplying the Southwest in Summer 2025. \nParticipation or non-participation in this market engagement event shall not prejudice organisations participating in any future procurement process nor is it intended that any information supplied shall place any organisation at an advantage in any forthcoming procurement process."
}
]
},
"initiationType": "tender"
}