← Back to search results

AwardedFind a Tender · award

HR Applicant Tracking Software (ATS)

Buyer: NHS Business Services Authority →

BuyerNHS Business Services Authority
StatusAwarded
DeadlineNot published
ValueValue not published
Published25 Mar 2026

What is being bought

This contract covers the provision of the Trac HR recruitment Applicant Tracking Software (ATS). This is used by NHSBSA and their HR Shared Services clients from other Health and Care organisations. The software is provided on a Software as a Service (SaaS) basis.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThis is a bridging contract to cover an extension of the existing service until an in-house solution is completed. NHSBSA is developing its NHS Jobs platform to include new ATS functionality. This is expected to be implemented during the course of this 3-year contract, with system migration activities being required by NHSBSA and its clients in a phased approach. In addition to this, the announcement by the Government that NHS England will merge into DHSC may lead to increased dependency on the Trac system during a critical workforce restructuring period. This change adds further risk and operational complexity that would be significantly impacted by any system migration activities.
Rationale classificationsadditionalRepeatExtensionPartialReplacement
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

C413759 HR applicant Tracking Software

Statusactive
Value£155,484

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-060871
Latest release ID027295-2026
Latest release timestampWed Mar 25 2026 12:50:21 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
25 Mar 2026award, contract027295-2026
21 Jan 2026award, contract005200-2026
19 Jan 2026award, contract004244-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "027295-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-03-25T12:50:21Z",
  "ocid": "ocds-h6vhtk-060871",
  "buyer": {
    "id": "GB-PPON-PRLZ-1599-JGTT",
    "name": "NHS Business Services Authority"
  },
  "awards": [
    {
      "id": "2",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "additionalClassifications": [
            {
              "id": "72000000",
              "scheme": "CPV",
              "description": "IT services: consulting, software development, Internet and support"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PCMJ-9641-QWWM",
          "name": "CIVICA UK LIMITED"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "C413759",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "HR Applicant Tracking Software (ATS)",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "This contract covers the provision of the Trac HR recruitment Applicant Tracking Software (ATS).  This is used by NHSBSA and their HR Shared Services clients from other Health and Care organisations.  The software is provided on a Software as a Service (SaaS) basis.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "This is a bridging contract to cover an extension of the existing service until an in-house solution is completed.  NHSBSA is developing its NHS Jobs platform to include new ATS functionality.  This is expected to be implemented during the course of this 3-year contract, with system migration activities being required by NHSBSA and its clients in a phased approach.\nIn addition to this, the announcement by the Government that NHS England will merge into DHSC may lead to increased dependency on the Trac system during a critical workforce restructuring period.  This change adds further risk and operational complexity that would be significantly impacted by any system migration activities.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PRLZ-1599-JGTT",
      "name": "NHS Business Services Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "country": "GB",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Stella House, Goldcrest Way, Newburn Riverside"
      },
      "details": {
        "url": "https://www.nhsbsa.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PRLZ-1599-JGTT",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "NHS Business Services Authority",
        "email": "commercialservicesteam@nhsbsa.nhs.uk"
      }
    },
    {
      "id": "GB-PPON-PCMJ-9641-QWWM",
      "name": "CIVICA UK LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 9LQ",
        "countryName": "United Kingdom",
        "streetAddress": "South bank Central, 30 Stamford Street"
      },
      "details": {
        "url": "http://www.civica.com",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PCMJ-9641-QWWM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "niti.jodha@civica.co.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "2",
      "title": "C413759 HR applicant Tracking Software",
      "value": {
        "amount": 155484,
        "currency": "GBP",
        "amountGross": 186581
      },
      "period": {
        "endDate": "2028-12-31T23:59:59Z",
        "startDate": "2026-01-01T00:00:00Z"
      },
      "status": "active",
      "awardID": "2",
      "options": {
        "description": "(i) The user volumes(based on the employee headcounts of in-scope organisations)will be reviewed on an annual basis and the charges amended according to the agreed volumetric pricing table.\n(ii) technical services over standard SaaS, DBS checks, storage"
      },
      "documents": [
        {
          "id": "027295-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/027295-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2026-03-25T12:50:21Z"
        }
      ],
      "dateSigned": "2026-01-01T00:00:00Z",
      "hasOptions": true,
      "aboveThreshold": true,
      "noAgreedMetricsRationale": "Contract value is not above £5m"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (3 releases)
25 Mar 2026 · 027295-2026 · award, contract
{
  "id": "027295-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-03-25T12:50:21Z",
  "ocid": "ocds-h6vhtk-060871",
  "buyer": {
    "id": "GB-PPON-PRLZ-1599-JGTT",
    "name": "NHS Business Services Authority"
  },
  "awards": [
    {
      "id": "2",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "additionalClassifications": [
            {
              "id": "72000000",
              "scheme": "CPV",
              "description": "IT services: consulting, software development, Internet and support"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PCMJ-9641-QWWM",
          "name": "CIVICA UK LIMITED"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "C413759",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "HR Applicant Tracking Software (ATS)",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "This contract covers the provision of the Trac HR recruitment Applicant Tracking Software (ATS).  This is used by NHSBSA and their HR Shared Services clients from other Health and Care organisations.  The software is provided on a Software as a Service (SaaS) basis.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "This is a bridging contract to cover an extension of the existing service until an in-house solution is completed.  NHSBSA is developing its NHS Jobs platform to include new ATS functionality.  This is expected to be implemented during the course of this 3-year contract, with system migration activities being required by NHSBSA and its clients in a phased approach.\nIn addition to this, the announcement by the Government that NHS England will merge into DHSC may lead to increased dependency on the Trac system during a critical workforce restructuring period.  This change adds further risk and operational complexity that would be significantly impacted by any system migration activities.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PRLZ-1599-JGTT",
      "name": "NHS Business Services Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "country": "GB",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Stella House, Goldcrest Way, Newburn Riverside"
      },
      "details": {
        "url": "https://www.nhsbsa.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PRLZ-1599-JGTT",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "NHS Business Services Authority",
        "email": "commercialservicesteam@nhsbsa.nhs.uk"
      }
    },
    {
      "id": "GB-PPON-PCMJ-9641-QWWM",
      "name": "CIVICA UK LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 9LQ",
        "countryName": "United Kingdom",
        "streetAddress": "South bank Central, 30 Stamford Street"
      },
      "details": {
        "url": "http://www.civica.com",
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PCMJ-9641-QWWM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "niti.jodha@civica.co.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "2",
      "title": "C413759 HR applicant Tracking Software",
      "value": {
        "amount": 155484,
        "currency": "GBP",
        "amountGross": 186581
      },
      "period": {
        "endDate": "2028-12-31T23:59:59Z",
        "startDate": "2026-01-01T00:00:00Z"
      },
      "status": "active",
      "awardID": "2",
      "options": {
        "description": "(i) The user volumes(based on the employee headcounts of in-scope organisations)will be reviewed on an annual basis and the charges amended according to the agreed volumetric pricing table.\n(ii) technical services over standard SaaS, DBS checks, storage"
      },
      "documents": [
        {
          "id": "027295-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/027295-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2026-03-25T12:50:21Z"
        }
      ],
      "dateSigned": "2026-01-01T00:00:00Z",
      "hasOptions": true,
      "aboveThreshold": true,
      "noAgreedMetricsRationale": "Contract value is not above £5m"
    }
  ],
  "initiationType": "tender"
}
21 Jan 2026 · 005200-2026 · award, contract
{
  "id": "005200-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-01-21T11:28:31Z",
  "ocid": "ocds-h6vhtk-060871",
  "buyer": {
    "id": "GB-PPON-PRLZ-1599-JGTT",
    "name": "NHS Business Services Authority"
  },
  "awards": [
    {
      "id": "1",
      "date": "2026-01-19T00:00:00Z",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UK",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKC",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "72222300",
              "scheme": "CPV",
              "description": "Information technology services"
            }
          ]
        }
      ],
      "title": "C413759 HR Applicant Tracking Software (ATS)",
      "value": {
        "amount": 155484,
        "currency": "GBP",
        "amountGross": 186580
      },
      "status": "pending",
      "documents": [
        {
          "id": "005200-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/005200-2026",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-01-21T11:28:31Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-PPON-PCMJ-9641-QWWM",
          "name": "C413759 HR Applicant Tracking Software (ATS)"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-02-02T23:59:59Z"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-02-01T23:59:59Z",
        "startDate": "2026-02-02T00:00:00Z"
      },
      "standstillPeriod": {
        "endDate": "2026-01-30T23:59:59+00:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "C413759",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "C413759 HR Applicant Tracking Software (ATS)",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Recruitment applicant tracking software for HR Shared Services, covering NHSBSA and their HR clients.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award"
  },
  "parties": [
    {
      "id": "GB-PPON-PRLZ-1599-JGTT",
      "name": "NHS Business Services Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "country": "GB",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Stella House, Goldcrest Way, Newburn Riverside"
      },
      "details": {
        "url": "https://www.nhsbsa.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PRLZ-1599-JGTT",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "NHS BSA Commercial Team",
        "email": "commercialservicesteam@nhsbsa.nhs.uk"
      }
    },
    {
      "id": "GB-PPON-PCMJ-9641-QWWM",
      "name": "C413759 HR Applicant Tracking Software (ATS)",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 9LQ",
        "countryName": "United Kingdom",
        "streetAddress": "Southbank Central, 30 Stamford Street"
      },
      "details": {
        "vcse": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "PCMJ-9641-QWWM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "niti.jodha@civica.co.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
19 Jan 2026 · 004244-2026 · award, contract
{
  "id": "004244-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-01-19T10:59:54Z",
  "ocid": "ocds-h6vhtk-060871",
  "buyer": {
    "id": "GB-PPON-PRLZ-1599-JGTT",
    "name": "NHS Business Services Authority"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "additionalClassifications": [
            {
              "id": "72222300",
              "scheme": "CPV",
              "description": "Information technology services"
            }
          ]
        }
      ],
      "title": "C413759 HR Applicant Tracking Software (ATS)",
      "value": {
        "amount": 155484,
        "currency": "GBP",
        "amountGross": 186580
      },
      "status": "pending",
      "documents": [
        {
          "id": "004244-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/004244-2026",
          "format": "text/html",
          "noticeType": "UK5",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-01-19T10:59:54Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-PPON-PCMJ-9641-QWWM",
          "name": "CIVICA UK LIMITED"
        }
      ],
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-01-27T23:59:59Z"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-02-01T23:59:59Z",
        "startDate": "2026-02-02T00:00:00Z"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "C413759",
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "suitability": {
          "sme": true
        }
      }
    ],
    "title": "C413759 HR Applicant Tracking Software (ATS)",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "NHSBSA confirms that this Transparency Notice is published ahead of contract signature to allow supplier and public visibility.\nNHSBSA intends to direct award a bridging contract to ensure service continuity of recruitment system services while transitioning to the NHS Jobs Platform over the next 3 years. The contract provides support, hosting, maintenance, and incremental enhancements to the existing recruitment solution.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "PA23 Sch.5 Additional or repeat goods, services or works - extension or partial replacement",
    "procurementMethodRationaleClassifications": [
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PRLZ-1599-JGTT",
      "name": "NHS Business Services Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKC22",
        "country": "GB",
        "locality": "Newcastle upon Tyne",
        "postalCode": "NE15 8NY",
        "countryName": "United Kingdom",
        "streetAddress": "Stella House, Goldcrest Way, Newburn Riverside"
      },
      "details": {
        "url": "https://www.nhsbsa.nhs.uk/",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PRLZ-1599-JGTT",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "NHS Business Services Authority",
        "email": "commercialservicesteam@nhsbsa.nhs.uk"
      }
    },
    {
      "id": "GB-PPON-PCMJ-9641-QWWM",
      "name": "CIVICA UK LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 9LQ",
        "countryName": "United Kingdom",
        "streetAddress": "Southbank Central, 30 Stamford Street"
      },
      "details": {
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "PCMJ-9641-QWWM",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "niti.jodha@civica.co.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}