Find a TenderAwardedContract award notice
Published 30 Jul 2026, 13:17 BST

Official UK procurement notice

Business Travel Management Solution 2027

Official notice

Authority: Science Museum Group (Central government)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£3,500,000≈ £1.2m / year · £4,200,000 inc. VAT
Submissions closed 7 Sept 2026awarded 21 Oct 2026
Award (standstill) to Diversity Travel
Contract term 3 yrsends 24 Jan 2030 · up to 24 Jan 2032 with extensions · starts 25 Jan 2027

What is being bought

Published requirement description

The Science Museum Group (SMG) seeks a fully managed Business Travel Management Service to support all its UK and international travel requirements. The appointed Travel Management Company (TMC) will deliver compliant, cost‑effective, sustainable and data‑driven travel solutions aligned with SMG's duty‑of‑care and governance needs.

  • The authority expects to re-tender this requirement around 1 Jul 2031, 23:59 BST.
  • No preliminary market engagement: SMG undertook limited informal market engagement prior to commencing this procurement. This consisted of discussions with a small number of suppliers operating in the business travel sector to better understand market capabilities and potential delivery approaches. No formal preliminary market engagement exercise was conducted and no supplier was involved in drafting the procurement documents or specification. SMG has taken steps to ensure no supplier has received an unfair advantage and that all bidders are provided with the same information throughout the procurement process.

CPV: Business travel services · Travel management services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£3,500,000
Contract period: 25 Jan 2027 – 24 Jan 2030 (3 yrs) · up to 24 Jan 2032 with extensionsValue: £3,500,000 exc. VAT · £4,200,000 inc. VAT
Extensions: The Agreement is intended to run for an initial period of 3 years with the option to extend for up to 2 additional years at SMG’s sole discretion.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 85%Price: 15%
Published award criteria (2)
  • Quality
  • Price
What this means for your bid
  • Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Jul 2031
First published
30 Jul 2026, 13:17 BST
Last source update
21 Oct 2026, 15:51 BST
Award evaluation window
Submission end – 19 Oct 2026
Authority reference
SCM4153M
FTS notice number
2026/S 000-072171
Latest notice
Contract award notice (UK6)
Classification (CPV)
Business travel servicesTravel management services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-06d792 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
7 Sept 2026, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The tender must be submitted via the procurement portal (in-tendhost.co.uk/sciencemuseumgroup/a… ↗) (the “Procurement Portal”).

Timeline

30 Jul 2026 → 25 Jan 2027 · 7 dates
  1. Tender notice published87 days ago
    30 Jul 2026, 13:17 BST
  2. Submission deadline48 days ago
    7 Sept 2026, 17:00 BST
  3. Award decision expected by6 days ago
    19 Oct 2026, 23:59 BST
  4. Assessment summaries sent5 days ago
    21 Oct 2026, 00:00 BST
  5. Latest notice published4 days ago
    21 Oct 2026, 15:51 BST
  6. Today
    25 Oct 2026
  7. Standstill endsin 5 days
    30 Oct 2026, 23:59 GMT
  8. Contract startsin 91 days
    25 Jan 2027

Notice history

4 events · 2 releases on Find a Tender · since 30 Jul 2026
  1. Tender notice published
    30 Jul 2026, 13:17 BST
    UK4
  2. Contract award notice published
    21 Oct 2026, 15:51 BST
    UK6
  3. Status changed to complete
    21 Oct 2026, 15:51 BST
  4. Contract signature expected
    2 Nov 2026, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1some still in standstill
Awarded value £3,500,0001 award exc. VAT
Bids received 71 from SMEs
Awarded toValueDateStatus
Diversity Travel25 Jan 2027 – 24 Jan 2030 · up to 24 Jan 2032Extensions: The Agreement is intended to run for an initial period of 3 years with the option to extend for up to 2 additional years at SMG’s sole discretion.£3,500,00021 Oct 2026standstill to 30 Oct 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7final-stage tenders10—

Contracting authority & participating public bodies

Science Museum Group

Contracting authorityPublic authority - central government GB-PPON: PDTR-3338-MNPG The Science Museum, London, London, SW7 2DDContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Diversity Travel LimitedAwarded supplierGB-PPON: PCZL-6739-NQVP Linley House, Manchester, North West, M1 4LFContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender