Business Support Consultancy Panel

It is intended that “hot” topics or other pertinent issues will be identified and small events or workshops will be held that focus on the subject matter.

These workshops will be delivered mainly online due to not having a designated events space for in person workshops. However opportunities may arise for in person workshops if event space becomes available at no charge.

They will act as a gateway to further support from the Team – whether that be from the 121 consultancy programme or anything else that may be relevant.

There will be an expectation that approved panel members will work with the Invest Telford team when requested, to identify topics for workshops based on known demand from businesses.

Workshops are charged by the hour (hourly rate is £125) invoices will include costs for delivery time and in certain circumstances ‘prep time’ – prep time is defined as the creation of a new workshop topic at the request of the event organiser or the significant amendment of an existing workshop topic. The inclusion of prep time is at the agreement of the Project Manager.

When the workshop is delivered virtually it takes the following format;

•Maximum length for an online workshop is 2 hours

•Course materials/presentations must be provided by consultants

•If you decide that the workshop would be supported by the provision of handouts/accompanying documents – then this is included in the core delivery time cost and cannot be paid for separately or in addition to.

•The consultant will host the workshop via their chosen platform and provide the joining instructions to the event organiser so they can be sent out to attendees the day before the event is scheduled.

•The event organiser will attend the beginning of workshops to welcome and promote Invest Telford business services.

•Feedback forms will be issues via email by the event organiser Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS

To respond to this opportunity please click here: www.delta-esourcing.com/respond/87V79QW4N9 ↗

Description of procurement: This category is in place for businesses who have expressed a desire to grow or improve their practices but do not neatly fit into a specific support specialism.

Therefore consultants applying to deliver this Lot will need to have a wide ranging knowledge across all areas of the business and do a level of diagnostic work to see what is needed.

Support Activities could therefore include business planning, high level financial planning (non accountancy accredited) e.g. looking at pricing, existing financial forecasts and budget. As well as sales and marketing strategy and other operational areas of the business. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS

II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Financial planning support provided under this Lot would be from certified Accountants to offer specialist financial advice and guidance on detailed forecasting and budgeting.

Accessing finance advice and guidance can be provided by any consultant or broker that can demonstrate expertise and knowledge in this area as part of the process. As well as other finance options they will need to understand the grants that are available locally and refer these to Invest Telford Team where appropriate. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS

II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Consultant that specialises in Social Enterprises and CICs – support could include;

a.Providing advice and guidance to an existing trading business that wants to set up as a Social Enterprise or CIC

b.Providing guidance on sources of finance open to Social Enterprises and CICs

c.Helping business owners understand more about what it means to be a social business. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS

II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

a.Advice and guidance on the creation of new websites or improvement of existing

b.Digital marketing and social media

c.Advice on the creation of apps or similar

d.Advice on staying safe online - cyber security Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS

II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

a.Advice and guidance on implementing CRMS, new stock control systems or other relevant digital systems

b.Advice on moving towards systems certifications Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS

II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Advice and guidance on the implementation of relevant new processes and systems to increase efficiency and effectiveness.

This activity may specifically support effective Supply Chain Management for example when the new process and systems relate to the flow of goods, data, and finances related to a product or service, from the procurement of raw materials to the delivery of the product at its final destination. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS

II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

a.Advice and guidance on improved sales techniques to increase turnover

b.Advice and guidance on marketing practices

c.Creation of sales and marketing strategies

Please note that all activities delivered through this Lot must upskill the business owner and isn’t hours of time to deliver specific marketing work or campaigns. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS

II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand

Helping businesses reduce their environmental impact and work towards being carbon neutral;

Specific activities could include;

a.Guidance to understand environmental legal obligations.

b.Provision of an environmental action plan consisting of short and long-term goals

c.Analysis of the initial environmental action plan and research further optional solutions (guidance, funding, other support channels).

d.1-2-1 support on how to get started with the environmental action plan.

e.A carbon foot printing advisory session could be included if the businesses wanted to calculate this. Additional information: There is no guarantee of the volume of work, or if call-off contracts will be awarded for any or all Lots, during the lifetime of the DPS

II.2.6) Estimated value - this is an estimate because how we spend the funding between Lots 2-9 will be dictated by demand