Find a TenderAwarded
Published 27 Apr 2026, 15:24 BST

Official UK procurement notice

Business Services Client-Side Partner

Official notice

Authority: The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

2 lotsServicesOpen procedureSME suitable
Published estimate£13,000,000total for 2 lots
Submissions closed 27 May 2026awarded 19 Aug 2026
Awarded to Capgemini2 awards

What is being bought2 lots · detail below

Published requirement description

A procurement process for an integrated ERP system is currently in progress. The ERP system will replace the current Payroll, HR, Finance and Procurement systems currently being used by Scotland’s 21 Health Boards.

Public Services Delivery Scotland has procured a Client-Side Partner (CSP) to support the Business Services Programme in implementing the ERP solution, whilst also supporting the consequential changes to personnel and the ways in which they work.

CPV: IT services: consulting, software development, Internet and support

Lots and requirements (2)Procurement structure

2 lots · no lot values published · evaluation weights differ by lot
Lot #1Technical and CommercialAwardedRenewal

The technical and commercial requirements to support the Business Services Programme and Health Boards in delivering NHS Scotland responsibilities in relation to the ERP implementation, including reviewing, assessing and assuring the activities of the awarded Systems Integrator to achieve the successful design and implementation of the new ERP system

Delivery: Scotland · Scotland
Extensions: The contract includes an optional extension period of 12 months.Variant bids: not allowed
Lot #2People and Service DesignAwardedRenewal

Relates to people and service design elements. This includes the common operating model (design and execution), change management and advising on the ERP system roll-out from a people and culture perspective.

Delivery: Scotland · Scotland
Extensions: The contract includes an optional extension period of 12 months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Conditions of participation1
  • Economic & financial standing

    Bidders are required to provide statement of accounts or extracts relating to their business for the previous 3 years. The Authority may require bidders to provide additional information to demonstrate financial standing. Additional information can include but not limited to:

    • parent company accounts (if applicable) –
    • deeds of guarantee banker’s statements and references - accountants’ references
    • management accounts
    • financial projections, including cash flow forecasts
    • details and evidence of previous contracts, including contract values
    • capital availability
    • guarantees may be required from parent companies and from banks.

    Bidders who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement.

    Minimum: Bidders must demonstrate the following financial capacity over the last 3 years: - Lot 1 only - turnover in respect of its most recent three full financial years must have been equal to or more than GBP 8m per annum. - Lot 2 only - turnover in respect of its most recent three ful…
What this means for your bid
  • Price carries 30–34 points depending on the lot. Read the split per lot below.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
27 Apr 2026, 15:24 BST
Last source update
19 Aug 2026, 13:40 BST
Award evaluation window
27 May 2026 – …
Authority reference
NP06826MC
FTS notice number
2026/S 000-079000
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-068bdb Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:

An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session

Publisher note: The value listed in Section II.1.7 encompasses the total value for both Lots 1 and 2 across the initial 48 month contract term plus the optional extension period of 12 months. (SC Ref:839917)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
27 May 2026, 17:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
27 May 2026, 17:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

27 May 2026 → 19 Aug 2026 · 3 dates
  1. Submission deadline148 days ago
    27 May 2026, 17:00 BST
  2. Bids opened148 days ago
    27 May 2026, 17:00 BST
  3. Notice published64 days ago
    19 Aug 2026, 13:40 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    19 Aug 2026, 13:40 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £13,000,0002 contracts exc. VAT
Bids received 146 from SMEs
Contracts signed 2latest 19 Aug 2026
Awarded toValueDateStatus
Lot 1 · Technical and Commercial1 award
CapgeminiSubcontracting: Capgemini intend to sub-contract elements of this contract to Veran Performance Limited for targeted delivery support.£10,000,000 †—Awarded
Lot 2 · People and Service Design1 award
CapgeminiSubcontracting: Capgemini intend to sub-contract elements of this contract to Veran Performance Limited for targeted delivery support.£3,000,000 †—Awarded

Contracts

  • Technical and Commercial · Capgemini

    Signed
    19 Aug 2026
    Value
    £10,000,000
    Status
    active
  • People and Service Design · Capgemini

    Signed
    19 Aug 2026
    Value
    £3,000,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Technical and Commercial6bids · 6 electronic · 6 from abroad3——
2 · People and Service Design8bids · 8 electronic · 8 from abroad3——

Contracting authority & participating public bodies

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

Contracting authorityBody governed by public lawHealth 1 South Gyle Crescent., Edinburgh, Scotland, EH12 9EBContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Edinburgh Sheriff CourtReview body Edinburgh
  • Sheriff Court HouseReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice
  • CapgeminiAwarded supplier 36 South Gyle Crescent, Edinburgh, Scotland

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.