Bus RTPI System Support & Maintenance plus Supply and Maintenance of Bus Timetable Software

Please refer to Appendix 1 - Statement of Requirements for the full detailed requirements. Lot 1 is for the supply, support and maintenance of bus publicity timetable generation software for the production of large format printed scheduled timetables, delivering reliable and accurate information to bus passengers. These large format timetables are fitted to the majority of bus stop infrastructure within Aberdeenshire and Aberdeen City. The new system will be designed to provide flexibility, allowing the Council to adopt the latest technologies and standards as they become available For Lot2, Aberdeenshire Council (‘the Council’) in collaboration with Aberdeen City Council is seeking to appoint a suitably qualified and experienced contractor to supply, install, integrate, commission, test and maintain the systems and infrastructure relating to the provision of Real-Time Passenger Information. The current provision consists of 2 components: 1) Base RTPI system that monitors the vehicle locations, provides a departure prediction engine and then subsequent data transfer via a communication feed to a 3rd party system. 2) RTPI hardware and software provision that consumes and cleanses the data provision from the base system feed (1) and delivers departure times via a feed to the bus stop/shelter and other RTPI displays. The system(s) are to be hosted by the Contractor(s), who will provide a managed, service-based solution. The contractor will be responsible for monitoring the system and its components, identifying any faults or failures which may occur and rectifying these within the timescales set out in this specification. The Contractor will take on responsibility for all system maintenance. The system architecture will be based on open data standards and utilise the supply of data feeds from bus operators and the Council. The system will provide accurate data outputs in several formats. These will include, but not be limited to display hardware, web pages, Traveline App and a managed Open Data service comprising API layers and SIRI data feeds. The continuing development of RTPI systems and the wider transport technology marketplace is recognised. This is likely to result in advances in and the development of the solution by the Contractor during the Contract term and may include changes to standards and protocols. For the duration of the Contract, the Contractor is to provide software updates at no additional cost, for any subsequent upgrades to the original software solutions, as systems are developed to reflect the latest technology standards. Similarly, there are to be no additional charges for the adoption of new or revised standards.