Bus Network Design System

The requirement is for the supply of a new network planning solution to be used across the TfW business units – primarily the TfW Customer Journey and the Bus Network Development teams as well as the associated services as detailed below.

The TfW Customer Journey team produce and collate operator timetables and fares for the TfW Traveline journey planner, TrawsCymru services, the TfW Welsh Bus Data System (national realtime information) and wider Traveline UK datasets as well as managing the Welsh bus stop information on behalf of the Welsh local transport authorities.

The Bus franchising /network development team utilise the current scheduling system to design, schedule and evaluate the proposed franchised network, generating data for downstream analysis and stakeholder engagement.

Purpose

The purpose of this system procurement is to:

Standardisation

Standardise the scheduling/ timetabling system across TfW to create cross-functional knowledge and working opportunities;

Ensure a primary system for franchising is available for network and infrastructure design, generating data for procurement, operational performance, contract monitoring, ticketing integration and analysis;

Improve efficiency and overall workflows of the Journey team whilst generating schedules for the real time system and multimodal digital customer system.

Workflows

Improve workflows of the Journey team to generate schedules for the realtime system and multimodal digital customer system;

Remove the potential security risks posed by older systems.

Requirements

Project and system requirements include:

Pre-franchising network design and procurement

Map generation

Timetable generation including vehicle workings and accurate run times

Network insights including PVR, live/dead hours/kilometres, cost profiles and accessibility analysis

Different view of the services – map, timetable, graphs, DRT zones

Franchise package management and data provision to bidders

Customer information

Manage the dates a schedule is active

Include customer centric information including notes and via information in both Welsh and English

Franchising operations

Ongoing network enhancements – planned disruptions, contract changes

Multi-modal network evaluation

Data management – integrations, workflow management and reporting

NaPTAN integration

Import of the rail and cycle network

Import of other datasets to aid network accessibility analysis

Extensive reporting suite to analyse the network and maintain ongoing collaboration with stakeholders

Generate customer facing timetable information (PDF)

Anticipated integrations

TfW bus ticketing solution

Contract management system

TfW multimodal customer App and Website

ZEB Modelling tools

Project management, Mobilisation and BAU support

Robust and developed migration strategy

Training provision

Ongoing customer services including a responsive helpdesk

Non core: Network operations: ZEB scheduling

ZEB vehicle requirements modelling and analysis

Vehicle charging schedules

Non core: Roadside publicity

Utilising the TfW brand design to generate bus stop and interchange publicity Additional information: Please use references project_58205 and itt_115047 on eTenderWales to access the full tender documents.