Find a TenderClosed
Published 28 Jul 2022, 14:38 BST

Official UK procurement notice

Building Cleaning Services · UK public procurement notice

Official notice

Authority: East of England Ambulance Service NHS Trust (Central government)·Consortium: 2 public authorities

3 lotsServicesOpen procedureMax 1 lot per supplier
Published estimate£1,800,000total for 3 lots · 1 value update
Submissions closed 9 Dec 2022
Lots 3max 1 won per supplier

What is being bought3 lots · detail below

Published requirement description

Please note - this tender has been extended following the original notice published under Notice reference: 2022/S 000-030269 on the 26/10/22.

The East of England Ambulance Service NHS Trust (EEAST) covers the six counties which make up the East of England – Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk and provides a range of services, but is best known for the 999 emergency service.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

We have 115 buildings that require a building cleaning services, from large Ambulance Hubs to small

response posts.

The East of England Ambulance Trust (EEAST) is seeking to contract for the provision of Building Cleaning

Services across its six-county region, 115 buildings.

Due to the geographical spread of the region, the Authority has decided to split the region into 2 geographic sub-regions which consist of three counties each in the North and South of the region

Lot 1 North: Norfolk, Suffolk & Cambridgeshire

Lot 2 South: Bedfordshire, Hertfordshire & Essex

We welcome bids from contractors who can provide a professional, competitive and high-performance service to the Trust.

CPV: Building-cleaning services · Cleaning services

Lots and requirements (3)Procurement structure

3 lots · 2 with a published value (£1,790,000 together) · win at most 1 of them
Lot #1This Prior Information Notice (PIN) is to engage with the market to both advise of our…PlannedLot estimate not published

This Prior Information Notice (PIN) is to engage with the market to both advise of our future Building Cleaning tender and gather your feedback in the below key areas to help us further developed our scope and specification of service:

  • Regional split/lotting
  • Ability to tender and mobilise to project timeframes
  • Market situation (employment, supply chain, others)
  • Envisaged Contractual restraints
  • Incentivisation and KPIs
  • Social value

The East of England Ambulance Service NHS Trust (EEAST) covers the six counties which make up the East of England – Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk and provides a range of services, but is best known for the 999 emergency service. We have c. 126 buildings that will require a building cleaning service, from Ambulance Hubs to small response posts.

Our diverse area is spread over the 7,500 square miles and contains a mix of rural, coastal and urban areas – from Watford to Wisbech and Cromer Canvey Island. Our services are tailored to meet the needs of each community’s differing environmental and medical needs.

The Trust employs around 4,000 staff and 1,000 volunteers to deal with over 1,000,000 calls every year.

About the Tender

EEAST will be tendering for our Building Cleaning provision across our region which includes all 6 counties detailed above. Likely in scope will be building cleaning, window cleaning, periodic cleans and potentially feminine hygiene and consumables supply.

We have a portfolio of c. 126 buildings that require a cleaning service ranging from large Ambulance Hubs to offices and response posts, all serving our Paramedic and support teams to deliver our essential 999 service. We currently run the region under a sole supplier, outsourced supply contract and are considering splitting this region into sub-regions and are open to feedback on this.

The contract will be for an initial 3 years with optional extensions (likely 1+1 years).

Our current provisional timetable for tender is below:

Tender Launch: 16 September 2022

Tender Return: 21 October 2022

Standstill (10 days): 17 November 2022

Award: 28 November 2022

Implementation (12 weeks): 06 December 2022 – 28 February 2023

Go Live: 01 March 2023

Our route to market will be either by an approved framework or by open tender.

Supplier Pre-market Engagement Questions

We would greatly appreciate your feedback and response to any/all of the questions and would also like to seek your permission to follow up with you directly for key areas of interest. Please respond to the below by sending us a message within our E-Procurement tool, Bravo by Monday, 8th August @ 17:00, noting the question number and your response(s).

Registration to Bravo is easy and can be completed by following the instructions in the section ‘Register to Bravo’.

**Please see the questions for response in VI.3) Additional information section, and respond via messages.**

Delivery: East of England · Various locations across the East of England region
Lot #2Building Cleaning ServicesRenewalPublished value£730,000

The East of England Ambulance Trust (EEAST) is seeking to contract for the provision of Building Cleaning Services across its six-county region, 115 buildings. Due to the geographical spread of the region, the Authority has decided to split the region into 2 geographic sub-regions which consist of three counties each.

The first lot will be:

Lot 1 North - Norfolk, Suffolk & Cambridgeshire

Delivery: East of England
Extensions: Two further 1 year extension optionsVariant bids: not allowed
Lot #3Building Cleaning Services Lot 2RenewalPublished value£1,060,000

The East of England Ambulance Trust (EEAST) is seeking to contract for the provision of Building Cleaning Services across its six-county region, 115 buildings. Due to the geographical spread of the region, the Authority has decided to split the region into 2 geographic sub-regions which consist of three counties each.

The second lot will be:

Lot 2 South - covering Bedfordshire, Hertfordshire & Essex.

Delivery: East of England
Extensions: Two further 1 year extension optionsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: N/A
Conditions of participation1
  • Suitability

    See tender documents

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
28 Jul 2022, 14:38 BST
Last source update
29 Nov 2022, 12:47 GMT
Award evaluation window
28 Nov 2022 – …
Authority reference
22T-12
FTS notice number
2022/S 000-033770
Classification (CPV)
Building-cleaning servicesCleaning services
Delivery area
East of England (UKH)
Official registry OCID
ocds-h6vhtk-0356f9 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed
Performance terms

See tender documents

Publisher note: Registration to Bravo is easy and can be completed by following the instructions in the section ‘Register to Bravo’. Please respond to the below questions via 'messages' stating the question number by Monday, 8th August @ 17:00: Pre-market Engagement Questions Building Cleaning 1. Would you be interested in bidding for this opportunity? If no, please share reason(s) why not 2. Do you foresee that you have time to bid for this opportunity in the timeframe stated (tender launch to return), bearing in mind other tender submissions you may have? 3. Would you be able to mobilise to the project timeframes, bearing in mind onboarding of other contracts at this time and the contract go live date of the 01 March 2023 4. EEAST are open to ideas of how to split the region to ensure better coverage and open up opportunities to more suppliers. Looking at our 6 counties, how would you recommend we group these and why? 5. What is the current market situation within the cleaning sector in terms of any areas of risk or opportunity, considering employment (recruitment, others), supply chain (product availability), other key areas? o Any of our counties impacted more than others? o Any products, equipment or consumables impacted more than others? 6. Do you currently pay your employees working on public sector contracts to Minimum Wage, Living Wage or other pay mechanisms (please state) 7. Looking at the high-level scope of contract, do you envisage any contract restrictions to delivery? 8. What management structure would you recommend for a contract of this size and geographical coverage? 9. Do you have any ideas to support the Trust in making costs savings within the specification, scoping and /or delivery of this contract? 10. To promote a healthy partnership and high levels of contract performance, what incentivisation would be attractive to you within a contract? Any examples of these and associated KPIs? 11. EEAST is passionate about delivering social value within its communities and across wider areas of the environment and sustainability. Do you have any examples of successful Social Value, carbon reduction or similar projects or inclusions you can share, particularly related to the cleaning sector and your contractual areas of influence? 12. Would you be willing to discuss your responses in further detail with us, if requested, to better inform our understanding? Yes / No Register to Bravo You will also need to register on Bravo (e-tendering portal) if you have not already, to take part in our pre-market engagement and send your responses via our Messaging system. Please register for Bravo by following the steps below: Register your company on the eSourcing portal (this is only required once) : 1. Browse to the eSourcing Portal: https://eoecph.bravosolution.co.uk/eastamb/ and click the link to register 2. Accept the terms and conditions and click 'continue' 3. Enter your business and user details - note the username you chose and click 'Save' when complete 4. You will shortly receive an email with your unique password (please keep this secure) 5. Login, open the PIN and respond via Messages to us Pre-Market Engagement Purpose EEAST is committed to ensuring fairness, openness and transparency, and to following the Public Contract Regulations 2015 and relating regulations. This Prior Information Notice (PIN) is however, issued solely for the purpose of conducting supplier pre-market engagement. Interested parties will not be prejudiced or advantaged by any response or lack thereof to the PIN and a response to this PIN does not guarantee any invitation to participate in any future procurement. This PIN does not constitute a call for competition to procure any services, supplies or works for EEAST. EEAST is not liable for any costs, fees, or expenses incurred by any party in replying to the PIN . We’d like to thank you in advance for your interest.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://eoecph.bravosolution.co.uk/eastamb/ ↗

Submission deadline
9 Dec 2022, 17:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
28 Nov 2022, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Sept 2022 → 9 Dec 2022 · 4 dates
  1. Next notice expected
    16 Sept 2022, 00:00 BST
  2. Bids opened
    28 Nov 2022, 12:00 GMT
  3. Notice published
    29 Nov 2022, 12:47 GMT
  4. Submission deadline
    9 Dec 2022, 17:00 GMT

Notice history

6 events · 3 releases on Find a Tender · since 26 Oct 2022
  1. Published value published: £1,800,000
    26 Oct 2022, 20:16 BST
  2. Status changed to active
    26 Oct 2022, 20:16 BST
  3. Procurement method changed
    26 Oct 2022, 20:16 BST
  4. Deadline published: 28 Nov 2022, 12:00 GMT
    26 Oct 2022, 20:16 BST
  5. Deadline moved to 9 Dec 2022, 17:00 GMT
    29 Nov 2022, 12:47 GMT
    +11 days · was 28 Nov 2022, 12:00 GMT
  6. Buyer details updated
    29 Nov 2022, 12:47 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineIV.2.228 Nov 20229 Dec 2022+11 d
—Bid openingIV.2.728 Nov 20229 Dec 2022+11 d

1 amendment published without a description.

Contracting authority & participating public bodies

2 public bodies on the notice

East of England Ambulance Service NHS Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Ambulance Headquarters, Whiting Way, Melbourn, East of England, SG8 6NAContact name, email, phone Published organisation website ↗

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria