Find a TenderAwardedContract details notice
Published 6 Aug 2025, 15:27 BST

Official UK procurement notice

British Forces Social Work Services to Service Communities - Tender Notice

Official notice

Authority: Ministry of Defence (Central government)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Health & Social Care (85) Delivery listed: Brunei (BN)Belize (BZ)Canada (CA)
+4 moreGermany (DE)Kenya (KE)Nepal (NP)United States (US)
Published estimate£3,867,500≈ £1.9m / year · £4,641,000 inc. VAT10.3% below final estimate
Submissions closed 8 Sept 2025awarded 3 Oct 2025
Awarded to Polaris Children's Services Ltd2 awards
Contract term 2 yrsends 31 Oct 2027 · up to 31 Oct 2029 with extensions · starts 1 Nov 2025

What is being bought

Published requirement description

There is a requirement in MOD policy to promote and maintain the welfare of Service Personnel (SP) and of the Service Community. The provision of Social Work Service (SWS) is a significant contributor to this requirement. As far as possible, a SWS primarily seeks to replicate the elements of statutory social work provided by local authorities in the UK but to a range of overseas MOD settings.

  • No preliminary market engagement: Lack of sufficient time to carry out meaningful market engagement prior to publishing Tender.

CPV: Social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£3,867,500
Contract period: 1 Nov 2025 – 31 Oct 2027 (2 yrs) · up to 31 Oct 2029 with extensionsValue: £3,867,500 exc. VAT · £4,641,000 inc. VAT
Delivery listed: Brunei (BN), Belize (BZ), Canada (CA), Germany (DE), Kenya (KE), Nepal (NP), United States (US)Eligibility: SME eligibleVCSE eligible
Extensions: 2x1 year options periods · 2x1 year options periods
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See tender documents for full details.

  • Technical & professional ability

    See tender documents for full details.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Value for Money Index: This approach divides the total score of the non-cost (quality) criteria by the tender cost. It ranks tenders on the amount of quality (represented by the non-cost score) for each £ of cost.
Conditions of participation2
  • Economic & financial standing

    See tender documents for full details.

  • Technical & professional ability

    See tender documents for full details.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
6 Aug 2025, 15:27 BST
Last source update
11 Dec 2025, 14:45 GMT
Award evaluation window
Submission end – 22 Sept 2025
Authority reference
714770455
FTS notice number
2025/S 000-046604
Latest notice
Contract details notice (UK7)
Classification (CPV)
Social work services
Delivery area in notice
Brunei (BN)Belize (BZ)Canada (CA)Germany (DE)Kenya (KE)Nepal (NP)United States (US)
Official registry OCID
ocds-h6vhtk-0582ab Find a Tender

How it was run

Official notice
Run through: Defence Sourcing Portal · Who buys & how to bid on MOD DSP
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · registration requires an NCAGE code — obtain in advance · before you can bid: NCAGE
Submission deadline
8 Sept 2025, 17:00 BST
Clarification deadline
22 Aug 2025, 17:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

6 Aug 2025 → 11 Dec 2025 · 8 dates
  1. Tender notice published
    6 Aug 2025, 15:27 BST
  2. Clarification questions by
    22 Aug 2025, 17:00 BST
  3. Submission deadline
    8 Sept 2025, 17:00 BST
  4. Award decision expected by395 days ago
    22 Sept 2025, 23:59 BST
  5. Assessment summaries sent385 days ago
    3 Oct 2025, 00:00 BST
  6. Standstill ends373 days ago
    14 Oct 2025, 23:59 BST
  7. Contract starts356 days ago
    1 Nov 2025
  8. Latest notice published315 days ago
    11 Dec 2025, 14:45 GMT

Notice history

5 events · 3 releases on Find a Tender · since 6 Aug 2025
  1. Tender notice published
    6 Aug 2025, 15:27 BST
    UK4
  2. Contract award notice published
    3 Oct 2025, 11:08 BST
    UK6
  3. Status changed to complete
    3 Oct 2025, 11:08 BST
  4. Contract signature expected
    17 Oct 2025, 23:59 BST
    scheduled
  5. Contract details notice published
    11 Dec 2025, 14:45 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £3,467,5001 contract exc. VAT · 1 repeated publication of the same award counted once
Bids received 33 from SMEs
Contracts signed 1latest 1 Nov 2025
Awarded toValueDateStatus
Polaris Children's Services LtdBritish Forces Social Work Services to Service Communities1 Nov 2025 – 31 Oct 2027 · up to 31 Oct 2029Extensions: 2x 1 Year Options · Options: 2x 1 Year Options£3,467,500same award published again · counted once3 Oct 2025standstill to 14 Oct 2025Standstill
Polaris Children's Services Ltd£3,467,500 †—Awarded

Contracts

  • Contract 2 · Polaris Children's Services Ltd

    Signed
    1 Nov 2025
    Value
    £3,467,500
    Period
    1 Nov 2025 – 31 Oct 2027 · up to 31 Oct 2029 with extensions
    Status
    active
    Extensions
    2x 1 Year Options
    Options
    2x 1 Year Options
    1 agreed KPI: See Contract Documents
    • See Contract Documents

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 12 at stage one30—

Contracting authority & participating public bodies

Ministry of Defence

Contracting authorityPublic authority - central government GB-PPON: PHVX-4316-ZVGZ Army HQ, Monxton Road, Andover, South East, SP11 8HTContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Polaris Children's Services LimitedAwarded supplierGB-COH: 06537039 Malvern View Saxon Business Park, Hanbury Road, Stoke Prior, Bromsgrove, West Midlands, B60 4ADContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender