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Official procurement procedure
Bridging Contract for Digital Patient Engagement and Inbound Communication Services Across Surrey and Sussex
No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NHS SURREY HEARTLANDS INTEGRATED CARE BOARD: "Bridging Contract for Digital Patient Engagement and Inbound Communication Services Across Surrey and Sussex". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | NHS SURREY HEARTLANDS INTEGRATED CARE BOARD | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: NHS SURREY HEARTLANDS INTEGRATED CARE BOARD
Market Analytics
Derived from OCDS awards & bid statistics
Published history for NHS SURREY HEARTLANDS INTEGRATED CARE BOARD. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
1Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 45 active published awards; 42 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNHS SURREY HEARTLANDS INTEGRATED CARE BOARD | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published27 Feb 2026, 09:07 GMT | Last source update27 Feb 2026, 09:07 GMT | Recurring procurementNot published |
ClassificationNot published | ||
Delivery areaLocation not published | ||
OCIDocds-h6vhtk-065dc3 | ||
What is being bought
Description of the Contract
NHS Surrey and Sussex Integrated Care Board (the Authority) intends to make a time limited direct award for digital patient engagement, inbound communication and access related services to maintain continuity across primary care during organisational transition and while requirements for a future procurement are finalised.
The contract will ensure continuity of established services and enable the Authority to collate and review outcomes from live test bed activity to support the development of an evidence based specification for a subsequent competitive procurement.
This direct award is explicitly a bridging arrangement and does not represent a commitment to long term supply.
Contract Duration
Term: Up to 24 months
Purpose: Bridging arrangement to support continuity, test bed evaluation and requirements finalisation
There is no automatic extension beyond this period.
Estimated Contract Value
£3.1m total - £1.55m (excluding VAT) PA for a maximum of 24 months, reflecting the limited scope and duration of the bridging arrangement only.
This contract is anticipated to be enacted under the newly formed merged organisation, NHS Surrey & Sussex Integrated Care Board.
No conflicts of interest have arisen during the decision making process.
What changed
From the official release history
- Status changed to complete
27 Feb 2026, 09:07 GMT - Official notice release published
27 Feb 2026, 09:07 GMT - Buyer information updated
27 Feb 2026, 09:07 GMT
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcompletePublished valueNot publishedThe source published no individual title or description for this lot.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
27 Feb 2026, 09:07 GMT - Award pending
Not published · £3,100,000
Commercial outcome and competition
Awards Accurx Ltd £3,100,000 · Not published · pending |
ContractsNo contract published |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
NHS SURREY HEARTLANDS INTEGRATED CARE BOARD
Contracting authority GB-NHS-QXUAward and contract changes
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No related procedures published
Planning and rationale
Planning budgetNot published |
No-engagement rationaleNot published |
Procedure rationaleThe Authority considers that the conditions for a direct award under section 41 and Schedule 5 of the Procurement Act 2023 are met, and that this contract is strictly necessary and proportionate, due to:
• The requirement for additional or repeat services that are the same as or compatible with existing provisions, where a change of supplier at this stage would risk disproportionate technical and operational difficulties; and
• The statutory merger forming NHS Surrey and Sussex ICB, which is restricting operational and commercial bandwidth, combined with ongoing test bed activity that has not yet produced a sufficiently evidenced specification for immediate competition.
The scope and duration of the direct award are limited to what is strictly necessary to maintain continuity and enable preparation for competition. |