Official UK procurement notice
BLC0306 - Framework for the Provision of Covert Management Systems
Authority: BLUELIGHT COMMERCIAL LIMITED (Public body)
What is being bought
Published requirement descriptionBlueLight Commercial has established a national multi-supplier framework for the provision of Covert Management Systems. The Framework Agreement will be available for use by all UK Police Forces and other agencies.
BlueLight Commercial work in collaboration with blue light organisations to maximise commercial benefit to UK emergency services. A number of covert tactics are available to law enforcement agencies in the UK to enable them to prevent and detect crime or disorder and maintain public safety. This is a highly regulated activity, with organisations making use of undercover tactics, covert human intelligence sources and protected persons management. Law enforcement agencies require specialised systems to allow them to effectively manage any covert operations, ensuring appropriate authority is granted and a clear audit trail is available.
This Framework provides Commercial-off-the Shelf (COTS) Covert Management Systems which can be hosted on-premise or within the cloud. The systems support:
- Core Module - end-to-end planning, authorisation, risk management, product handling and oversight of covert operations,
- Prison Surveillance - enabling request and retrieval of material held in the prison network,
- Protected Person Management - for the management of individuals under protection e.g. witnesses, judges, jurors, officers and family members,
- Surveillance Operations Management,
- Undercover Operations Management,
- Covert Human Intelligence Source (CHIS) handling,
- Communications Authority Management,
- Technical Support Unit (TSU) Support.
This will be for a period of four (4) years.
- How the procedure runs: Stage 1: PSQ, Conditions of Participants, Gateway Questions, ITT Technical and Social Value Questions. Bidders who meet the minimum score (as defined in the ITT documentation) will be taken through to Stage 2. Stage 2: Software Demonstrations
CPV: Industry specific software package · Software consultancy services · Software support services
How this framework works
From the published notice- Type
- Open framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Bids received
- 3 bids received · 3 suppliers appointed
- Framework period
- 4 yrs from 16 Mar 2026
- Supplier levy on call-offs (max %)
1.50% of call-off value · The fees are a percentage of the business transacted via the framework, per supplier.
Who may buy through it
Police Contracting Authorities and/or Police and Crime Commissioners, for a full list go to: www.police.uk/forces ↗
Police, Fire and Crime Commissioners
MOD Police, PSNI, Police Scotland, British Transport Police, Civil Nuclear Constabulary, Police Forces of British Overseas Territories, British Sovereign Base Areas and British Crown Dependencies, Financial Intelligence Unit Jersey
Local Authorities in England, Wales and Northern Ireland
Combined Authorities, Mayoral Combined Authorities and Combined County Authorities
UK Fire and Rescue Services
Home Office, MoJ, FCDO, DWP, Department for Business and Trade and DEFRA: including their associated agencies and non-departmental public bodies.
APCC, NPCC, College of Policing, Border Force, IOPC, BlueLight Commercial and Police Digital Services
Organisations set up under the Crime and Courts Act 2013
NHS Bodies
Published description of the framework
This framework has been awarded to multiple suppliers for use by law enforcement agencies and other public sector bodies. The procedure for Call-Off Contracts is further competition or direct award.
The lotProcurement structure
single lot · value publishedLot #1AwardedPublished value£10,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality: 50%
- Software Demonstration: 20%
- Price: 30%
Published award criteria (3)
- Quality: Stage 1 - ITT Technical and Social Value Questions
- Price
- Software Demonstration: Stage 2 - Software Demonstrations
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- “BLC0306 - Framework for the Provision of Covert Management Systems” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Police Contracting Authorities and/or Police and Crime Commissioners, for a full list go to: https:///www.police.uk/forces Police, Fire and Crime Commissioners MOD Police, PSNI, Police Scotland, British Transport Police, Civil Nuclear Constabulary, Police Forces of British Overseas Territories, British Sovereign Base Areas and British Crown Dependencies, Financial Intelligence Unit Jersey Local Authorities in England, Wales and Northern Ireland Combined Authorities, Mayoral Combined Authorities and Combined County Authorities UK Fire and Rescue Services Home Office, MoJ, FCDO, DWP, Department for Business and Trade and DEFRA: including their associated agencies and non-departmental public bodies. APCC, NPCC, College of Policing, Border Force, IOPC, BlueLight Commercial and Police Digital Services Organisations set up under the Crime and Courts Act 2013 NHS Bodies
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA, CPTPP)
- Recurring procurement
- Unspecified in notice
- First published
- 3 Dec 2025, 16:24 GMT
- Last source update
- 26 Mar 2026, 10:37 GMT
- Award evaluation window
- Submission end – 27 Feb 2026
- Authority reference
BLC0306- FTS notice number
2025/S 000-082631- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area in notice
- Official registry OCID
ocds-h6vhtk-05ee31Find a Tender
- How it runs
Stage 1: PSQ, Conditions of Participants, Gateway Questions, ITT Technical and Social Value Questions. Bidders who meet the minimum score (as defined in the ITT documentation) will be taken through to Stage 2.
Stage 2: Software Demonstrations
How it was run
Official notice- Appointment period ends
- 16 Jan 2026, 12:30 GMT
- Clarification deadline
- 6 Jan 2026, 12:30 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
call-off levy · 1.50% of call-off value · The fees are a percentage of the business transacted via the framework, per supplier.
Tenders must be submitted electronically via sell2.in-tend.co.uk/blpd/home ↗
Timeline
3 Dec 2025 → 26 Mar 2026 · 10 dates- Planning notice published323 days ago3 Dec 2025, 16:24 GMT
- Tender notice published314 days ago12 Dec 2025, 16:04 GMT
- Next notice expected311 days ago15 Dec 2025, 23:59 GMT
- Clarification questions by290 days ago6 Jan 2026, 12:30 GMT
- Admission / appointment period ends280 days ago · period end, not a bid countdown16 Jan 2026, 12:30 GMT
- Assessment summaries sent247 days ago18 Feb 2026
- Award decision expected by237 days ago27 Feb 2026, 23:59 GMT
- Standstill ends237 days ago27 Feb 2026, 23:59 GMT
- Contract starts221 days ago16 Mar 2026
- Latest notice published211 days ago26 Mar 2026, 10:37 GMT
Notice history
10 events · 4 releases on Find a Tender · since 3 Dec 2025- Pipeline notice published3 Dec 2025, 16:24 GMTUK1
- Tender notice published12 Dec 2025, 16:04 GMTUK4
- Status changed to active12 Dec 2025, 16:04 GMT
- Procurement method changed12 Dec 2025, 16:04 GMT
- Deadline published: 16 Jan 2026, 12:30 GMT12 Dec 2025, 16:04 GMT
- Contract award notice published18 Feb 2026, 12:02 GMTUK6
- Status changed to complete18 Feb 2026, 12:02 GMT
- Contract signature expected3 Mar 2026, 23:59 GMTscheduled
- Contract details notice published26 Mar 2026, 10:37 GMTUK7
- Procurement method changed26 Mar 2026, 10:37 GMT
Routine re-releases (4)
- 2025-12: 1 release · 3 Dec 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Altia Solutions Limited (UK), CTRL O LTD, NEC Software Solutions LTDFramework for the Provision of Covert Management Systems9 Mar 2026 – 8 Mar 2030 | £10,000,000 | 18 Feb 2026 | Awarded |
Contracts
Framework for the Provision of Covert Management Systems · Altia Solutions Limited (UK), CTRL O LTD, NEC Software Solutions LTD
- Signed
- 16 Mar 2026
- Value
- £10,000,000
- Period
- 16 Mar 2026 – 15 Mar 2030
- Status
- active
11 agreed KPIs: 1. Implementation · 2. Management Information · 3. Delivery of Training …
- 1. Implementation, All Implementations must be delivered on time, as agreed by the Supplier and each individual Framework Participant and detailed in the implementation plan in each individual call off contract. Implementation of the software is accepted as completed when the software is accepted as operational by the Framework Participant. (Delivered on time implementations in reporting period ÷ total number of call off orders in reporting period requiring implementation *100)
- 2. Management Information, Management Information shared in full within 10 working days of the end of the month (On time reports ÷ total number of reports * 100)
- 3. Delivery of Training, Delivery time should be measured from the point that each individual Framework Participants requests training, to the point that the training is marked completed by the Framework Participant. (Delivered on time in reporting period ÷ total number of training requests in reporting period *100)
- 4. Customer Satisifaction, Framework Participants perception of products/services taken from agreed end user satisfaction survey.
- 5. Services Requests / Incidents - Initial Response, Number of service requests / incidents meeting the initial response times (as outlined in Section 5.1 of the Statement of Requirements) within the reporting period. (Number of service requests / incidents which met initial response time in reporting period ÷ total number of service requests / incidents logged in reporting period * 100).
- 6. Service Requests / Incidents - Resolved on Time, Number of service requests / incidents meeting the resolution times (as outlined in Section 5.1 of the Statement of Requirements) within the reporting period. (Number of service requests / incidents which met resolution time in reporting period ÷ total number of service requests / incidents logged in reporting period * 100).
- 7. P1 Request / Incidents - Missed Resolution Time, Number of service requests / incidents recorded as Priority 1 which missed the resolution time (as outlined in Section 5.1 of the Statement of Requirements) within the reporting period. (Number of P1 service requests / incidents meeting resolution time in reporting period ÷ total number of P1 service requests / incidents logged in reporting period * 100).
- 8. P2 Requests / Incidents - Missed Resolution Time, Number of service requests / incidents recorded as Priority 2 which missed the resolution time (as outlined in Section 5.1 of the Statement of Requirements) within the reporting period. (Number of P2 service requests / incidents meeting resolution time in reporting period ÷ total number of P2 service requests / incidents logged in reporting period * 100)
- 9. P3 Requests / Incidents - Missed Resolution Time, Number of service requests / incidents recorded as Priority 3 which missed the resolution time (as outlined in Section 5.1 of the Statement of Requirements) within the reporting period. (Number of P3 service requests / incidents meeting resolution time in reporting period ÷ total number of P3 service requests / incidents logged in reporting period * 100).
- 10. System Availability, Availability of the system (excluding planned downtime – notified to the Contracting Authority in advance) within the reporting period. (Uptime = (Uptime hours ÷ total hours in reporting period) *100)
- 11. Social Value, Within 3 months of commence of the Framework Agreement, the Supplier shall register their organisation on the NetPositive Social Value Action Planning Tool and create an action plan details their social value commitments and actions. As a minimum, the Supplier must update their action plan annually with progress and evidence of delivery.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 2 | 0 | — |
Who bid
- wonABM Intelligence Limited · East Midlands
- wonCTRL O LTD · South West England
- wonNEC Software Solutions UK Limited · East of England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Framework contractors & participating bidders
3 commercial parties on the notice- ABM Intelligence LtdFramework contractor
- CTRL O LTDFramework contractor
- NEC Software Solutions UK LimitedFramework contractor
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications
- Signed contract Redacted copy of Framework Agreement which suppliers have signed
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender