Find a TenderAwardedContract details notice
Published 4 Mar 2025, 16:21 GMT

Official UK procurement notice

Bespoke Packages of Care Service for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan

Official notice

Authority: London Borough of Barking and Dagenham (Local council)

Open framework schemeServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Framework ceiling (notional)£3,400,000framework ceiling, not attributable revenue
Submissions closed 23 May 2025awarded 7 Aug 2025
Awarded to KASE Care Ltd, KWC SERVICES LIMITED
Framework period 8 yrsends 30 Sept 2033 · starts 1 Oct 2025

What is being bought

Published requirement description

The London Borough of Barking and Dagenham has a legal responsibility to safeguard and promote the welfare of children and young people in their area in accordance with section 17 of the Children's Act 1989. The Council is advertising to seek tenders from suitably experienced and qualified organisations to join our new open framework of providers for the provision of Bespoke Packages of Care Services.

The new contracts are expected to run for a period of eight (8) years commencing on the 01st of October 2025. The award of contracts will be based on the most advantageous tender.

The service will provide bespoke support and intervention packages of care for children in need, children in care, children with disabilities and children subject to a child protection plan. The support and intervention will be targeted and focused on the following type of cases:

Edge of care: intervention is targeted towards families whose children are at risk of coming into care without significant intervention. Bespoke packages will be specifically focused on ameliorating familial issues, reducing the need of children and/or young people to come into the care system

Rehabilitation: intervention is targeted at children and/or young people that are already in the care system. Bespoke packages will be specifically focused on preparing the children/young people and their families for reunification, and thus exit from the care system to return home safely.

Fragile Placement/Outreach Packages: intervention is targeted at children and/or young people who are already in the care system with a placement that is on the verge of breakdown. Bespoke packages will be specifically focused on preventing placement breakdown.

Support packages could be put in place for hours, days, weeks or months. The type of support required will vary from family to family but will not include domestic or home care.

Support and intervention packages will be tailored specifically by the Councils Specialist Intervention Service, to meet the needs of the child/young person and/or their families. Contractors will be required to deliver the support and intervention under the co-ordination of the Specialist Intervention Service.

To achieve our vision, we will need to work with contractors who can demonstrate specific experience for this specialist area of work. Organisations who wish to express an interest must:

Have at least one-year relevant experience in delivering this type of service;

Employ Family Support Workers with relevant experience of working within a children's social care setting or similar e.g. residential children's home, school support or have relevant experience that is transferable.

Have a qualified and experienced Social Work Manager who can demonstrate the following:

a valid Social Work England (SWE) registration;

a minimum of two years child protection experience;

a minimum of two years court experience, including court proceedings;

who supervises, directs and guides all Family Support Workers, required for this service

Agree to work in partnership with the Local Authority and adhere to a strict performance monitoring programme.

CPV: Health and social work services

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Bids received
21 bids received · 2 suppliers appointed
Framework period
8 yrs from 1 Oct 2025
Scheme runs until
30 Sept 2033
Supplier levy on call-offs (max %)
No fees apply
Published description of the framework

Direct award using framework pricing or with competition

The lotProcurement structure

single lot · value published
Lot #1Awarded 8 yrsSMEVCSEPublished value£3,400,000
Contract period: 1 Oct 2025 – 30 Sept 2033 (8 yrs)Value: £3,400,000 exc. VAT · £4,080,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligibleVCSE eligible
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Suppliers must answer the following;

    1.1 Are you able to provide a copy of your audited accounts for the last two years, if requested?

    If no, can you provide one of the following: check relevant Yes or No box.

    (1.1a) A statement of the turnover, Profit and Loss Account/Income Statement, Balance Sheet/Statement of Financial Position and Statement of Cash Flow for the most recent year of trading for this organisation.

    (1.1b) A statement of the cash flow forecast for the current year and a bank letter outlining the current cash and credit position.

    (1.1c) Alternative means of demonstrating financial status if any of the above are not available (e.g. forecast of turnover for the current year and a statement of funding provided by the owners and/or the bank, charity accruals accounts or an alternative means of demonstrating financial status).

  • Technical & professional ability

    Does your Organisation have at least one-year relevant experience in delivering support packages for children and young people as listed below:

    • supporting fragile placements to prevent disruption?
    • rehabilitating children home from care to their parents or extended family; and
    • prevention of accommodation of children into care;

    Does your Organisation employ Family Support Workers with relevant experience of working within a children’s social care setting or similar e.g. residential children’s home, school support or have relevant experience that is transferable.

    Does your organisation have a qualified and experienced Social Work Manager who directs and guides all Family Support Workers, required for this service and who can demonstrate the following:

    • a minimum of two years court experience, including court proceedings;
    • a valid Social Work England (SWE) registration;
    • a minimum of two years child protection experience;

    Does your organisation agree to work in partnership with the Local Authority and adhere to a strict performance monitoring programme.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 45%Price: 45%Social value: 10%
Published award criteria (3)
  • Price: Submitted prices on the pricing schedule
  • Quality: Submitted responses to quality questions
  • Social value: Submitted responses to social value questions
Conditions of participation2
  • Economic & financial standing

    Suppliers must answer the following;

    1.1 Are you able to provide a copy of your audited accounts for the last two years, if requested?

    If no, can you provide one of the following: check relevant Yes or No box.

    (1.1a) A statement of the turnover, Profit and Loss Account/Income Statement, Balance Sheet/Statement of Financial Position and Statement of Cash Flow for the most recent year of trading for this organisation.

    (1.1b) A statement of the cash flow forecast for the current year and a bank letter outlining the current cash and credit position.

    (1.1c) Alternative means of demonstrating financial status if any of the above are not available (e.g. forecast of turnover for the current year and a statement of funding provided by the owners and/or the bank, charity accruals accounts or an alternative means of demonstrating financial status).

  • Technical & professional ability

    Does your Organisation have at least one-year relevant experience in delivering support packages for children and young people as listed below:

    • supporting fragile placements to prevent disruption?
    • rehabilitating children home from care to their parents or extended family; and
    • prevention of accommodation of children into care;

    Does your Organisation employ Family Support Workers with relevant experience of working within a children’s social care setting or similar e.g. residential children’s home, school support or have relevant experience that is transferable.

    Does your organisation have a qualified and experienced Social Work Manager who directs and guides all Family Support Workers, required for this service and who can demonstrate the following:

    • a minimum of two years court experience, including court proceedings;
    • a valid Social Work England (SWE) registration;
    • a minimum of two years child protection experience;

    Does your organisation agree to work in partnership with the Local Authority and adhere to a strict performance monitoring programme.

What this means for your bid
  • Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 45 of 100: the paper moves it further than the discount.
  • “Bespoke Packages of Care Service for Children in Need, Children in…” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Open framework scheme
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
4 Mar 2025, 16:21 GMT
Last source update
19 Nov 2025, 13:29 GMT
Award evaluation window
Submission end – 18 Aug 2025
Authority reference
ITT_988
FTS notice number
2025/S 000-015699
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
UKLondon (UKI52)
Official registry OCID
ocds-h6vhtk-04e97f Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Appointment period ends
23 May 2025, 12:00 BST
Clarification deadline
16 May 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)
call-off levy · No fees apply
Detailed submission instructions & authority contactsFrom official release

Timeline

4 Mar 2025 → 19 Nov 2025 · 10 dates
  1. Planning notice published
    4 Mar 2025, 16:21 GMT
  2. Tender notice published
    16 Apr 2025, 17:17 BST
  3. Next notice expected
    16 Apr 2025, 23:59 BST
  4. Clarification questions by
    16 May 2025, 12:00 BST
  5. Admission / appointment period endsperiod end, not a bid countdown
    23 May 2025, 12:00 BST
  6. Assessment summaries sent
    13 Aug 2025, 00:00 BST
  7. Award decision expected by
    18 Aug 2025, 23:59 BST
  8. Standstill ends
    27 Aug 2025, 23:59 BST
  9. Contract starts387 days ago
    1 Oct 2025, 00:00 BST
  10. Latest notice published337 days ago
    19 Nov 2025, 13:29 GMT

Notice history

9 events · 5 releases on Find a Tender · since 4 Mar 2025
  1. Planned procurement notice published
    4 Mar 2025, 16:21 GMT
    UK3
  2. Preliminary market engagement notice published
    16 Apr 2025, 13:35 BST
    UK2
  3. Tender notice published
    16 Apr 2025, 17:17 BST
    UK4
  4. Status changed to active
    16 Apr 2025, 17:17 BST
  5. Deadline moved to 23 May 2025, 12:00 BST
    16 Apr 2025, 17:17 BST
    -7 days · was 30 May 2025, 14:00 BST
  6. Contract award notice published
    15 Aug 2025, 15:40 BST
    UK6
  7. Status changed to complete
    15 Aug 2025, 15:40 BST
  8. Contract signature expected
    1 Sept 2025, 23:59 BST
    scheduled
  9. Contract details notice published
    19 Nov 2025, 13:29 GMT
    UK7
Routine re-releases (5)
  • 2025-04: 1 release · 16 Apr 2025
  • 2025-03: 1 release · 4 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 21 award · see the list ↓
Bids received 2121 from SMEs
Contracts signed 1latest 10 Sept 2025
Awarded toValueDateStatus
KASE Care LtdSME, KWC SERVICES LIMITED1 Oct 2025 – 30 Sept 2033£3,400,0007 Aug 2025Awarded

Contracts

  • Bespoke Packages of Care Service for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan · KASE Care LtdSME, KWC SERVICES LIMITED

    Signed
    10 Sept 2025
    Value
    £3,400,000
    Period
    1 Oct 2025 – 30 Sept 2033
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
21final-stage tenders211—

Contracting authority & participating public bodies

London Borough of Barking and Dagenham

Contracting authorityPublic authority - sub-central government GB-PPON: PPYP-9821-RZGJ Town Hall, Barking, London, IG11 7LUContact email

Framework contractors & participating bidders

2 commercial parties on the notice
  • KWC SERVICES LIMITEDFramework contractorGB-PPON: PBBR-8272-TMPV Jubilee House, 3 The Drive, Brentwood, East of England, CM13 3FRContact email
  • Kase Care LimitedFramework contractorGB-PPON: PZQM-1173-NGMM 78 Walden Way, Ilford, London, IG6 3BJContact email

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure