Beeches Learning and Development Trust ~ IT & Network Services Tender

Beeches Learning & Development Trust may grow further, with a number of additional schools becoming part of the Trust during this contract period. The provision of IT & Network services at these schools, if they have joined the Trust, or ended their current IT & Network Services contract, will fall under the scope of this contract. The successful Supplier will be expected to provide this service at these additional schools using the same costing model applied to the successful tender submission. The duration of contract for these schools will not be increased and they will join the contract for the remaining contract period that exists at the point of entry into the contract. The Trust is looking for an IT service partner that can not only manage and support the Trust’s IT network, both currently and in the future, but that also add value through proactive recommendations and enhancements that will support Beeches Learning & Development Trust’s strategy and growth. The aim is to support and enhance the current IT provision in schools, both for academic and administrative purposes. Proven expertise in the proactive development of IT Systems in an Educational Environment is essential. The selected service provider shall be:

• Fully conversant with the latest and evolving legislation regarding the provision of IT & Network Services in a Secondary and Primary School environment
• Required to evidence their Quality Assurance and Security Systems
• Required to evidence their proposed Key Performance Indicator measures for the contract
• Required to present performance reporting and systems development recommendations to Trustees on a weekly/monthly basis
• Qualified to provide advice and support School IT & Network Services Hardware & Software Procurement activities
• Required to ensure through monitoring and visible measures the accountability and performance of onsite technicians
• Required to evidence a proactive approach towards Cybersecurity and Proactive Network protection
• Required to provide IT support for students sitting exams The contract will provide onsite support, including maintenance, via the on-site technician/s located in school 5 days a week 52 weeks of the year. The successful contractor will be expected to provide and manage the service against an agreed Strategic Development Plan, ensuring the ongoing improvement of the Trust’s IT capability. Comprehensive off-site system support is required 24 hours a day, 7 days a week, and 365 days a year. Maintenance and System Development activities shall be undertaken out with the 190 academic term-time days to minimise any disruption to pupil education and teaching activities. Please see SQ Document for further information.